3-Star Hotels in Southampton

Environment: General Service: the service attitude is very good Hygiene: general, room equipment is old

Located right at the heart of Southampton's city centre, Premier Inn Hotel Southampton West Quay is ideal if you've got your heart set on shopping, sight-seeing or just about anything else. With international transport hubs nearby, we're the perfect location if you're travelling further afield too. You'll fall in love with what Southampton has to offer. Swoon over an array of stylish shops in West Quay. Or be smitten with the unique landscape of the New Forest. Lose your heart to some great entertainment at the Mayflower Theatre, then eat your heart out at our restaurant, before getting a great night's sleep in a comfy bed.

Stayed in Southampton centre again for Valentine’s Day weekend while visiting my partner. As always customer service was excellent. And I got to meet Dan new to the management while having our breakfast. Never any problems while staying here.

The location is a bit biased, others are not bad

We booked this hotel as it was in an ideal location, with good reviews and cruise parking. We were not disappointed. We had arranged to leave our car prior to check in so that we could visit Southampton, this was an easy 15 to 20 minute walk. All the staff here are very friendly and nothing is to too much trouble. We had a room at the front and despite its location on a main road it was not noisy, well maintained, appointed and clean. Food served was of the highest standard, well cooked, well served and hot. We enjoyed both dinner and breakfast. The vegetarian breakfast was the best I have had anywhere. I cannot fault this hotel, the staff, rooms and food are amazing. We are looking forward to another visit next month.

My 2nd Stay for another Theatre trip this year, booking and parking is easy and it's very convenient for the Theatre and shops, arrival was not very good, a new guy was alone on the front desk and it took at least ten mins to check in (only 1 person in front of me), it was so slow someone standing at the bar walked out, once I finally did get my key card it didn't work, so I and another female guest had to return to reception for cards that did work, the hallway carpet is looking very worn and dated, the aircon not that efficient and the tv unlevel (room 233), the twin beds were smaller than expected and towels were very scarce, for the price I wasn't impressed, but the room fulfilled it's role for the night, the downstairs area is immaculate and breakfast choice very, very good, I went to breakie at just after 8am on the Saturday (24th Sept 22), the orange juice ran out and I told a very nice and helpful female waitress about the problem, and she instantly resolved the problem, people watching as you do, I did notice that this waitress worked her socks off, I would also like to praise a very attractive blonde female hotel guest wearing a Arvia tracksuit, this young lady with a pony tail was extremely courteous to A LOT of people within the restaurant, she constantly and consistently gave way to people as they and she walked about getting their breakfast, she constantly smiled and was the apitamy of courtesy and politeness, i think i saw Georgia on her top, the boat show was on and with the Arvia Launching this year, would imagine she was there (with other colleagues) as PR for the new ship ?. The ibis and near by Novotel do see a lot of cruise people and guests stay and she was a great advert for the Arvia as was the young waitress for Ibis. To Recap; Starting to look dated upstairs, slow booking in process, slightly ”inflated” price, exceptional breakfast and courtesy by staff and other guests, I would stay again and would recommend the Ibis, Southampton for a theatre or shopping break etc.

With a stay at Claremont House in Southampton (Southampton City Centre), you'll be within a 5-minute drive of Southampton Cruise Terminal and WestQuay Shopping Centre. This guesthouse is 5.8 mi (9.4 km) from New Forest National Park and 9.1 mi (14.6 km) from Paultons Family Theme Park - Home of Peppa Pig World.Take advantage of recreation opportunities including an outdoor tennis court and karaoke.Breakfast is available for a fee.Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 15 guestrooms. Bathrooms have complimentary toiletries and hair dryers. Conveniences include electric kettles and irons/ironing boards.

Stayed here for a night last minute due to a family member being taken ill at Southampton General Hospital. Arrived about 10.30pm. Quirky pub with character as it is a old Victorian building. Check in was quick and easy. Staff are lovely and friendly. Room 15 was absolutely lovely. Tea and Coffee provided in the rooms. Would definitely recommend and come back.

With a stay at Arches Guest House in Southampton, you'll be a 5-minute drive from Southampton Cruise Terminal and 9 minutes from New Forest National Park. This guesthouse is 8.7 mi (13.9 km) from Paultons Family Theme Park - Home of Peppa Pig World and 1.1 mi (1.8 km) from WestQuay Shopping Centre.Take in the views from a garden and make use of amenities such as complimentary wireless Internet access.Breakfast is available for a fee.Featured amenities include multilingual staff and luggage storage. Free self parking is available onsite.Make yourself at home in one of the 5 guestrooms.

We stayed at the The Star Hotel in October 2021 and again in Feb 2023 and nothing much has changed Good points Location is excellent Breakfast is really good Bed was really comfy and lovely clean sheets that smelled fresh £6 to park for a day in the centre of Southampton is excellent The team that we encountered for breakfast and the bar were great Ok points The room was cleanish on the surface but the decor needed attention also dust and dirt in all the corners Bar was open drinks were a good price £8.70 for a large wine and a pint Bad Points The bathroom looked ok on the surface but was actually dirty with manky hair on the floor , the fixtures are chipped , peeling and tired and the toilet roll holder kept on dropping on the floor and the ceiling had peeling paint and mould all over it . Wi-Fi rubbish I did mention it on the first night at reception but it didn’t improve over the two nights we stayed Saturday morning we were woken up with building work near our room and right outside my mums room never mentioned when we checked in. £50 deposit for damages , in my opinion nothing in the room is worth £50 so why charge ??? When I asked when it would refunded I was told up to 5 days Bad smell in the corridor to our rooms Heat in the hotel is phenomenal and in our room we couldn’t turn the radiator down as it was enclosed and was on all night We paid £300 for two rooms for two nights , it’s a lot of money for a bed and a breakfast not so sure we would stay again