Guest User
October 30, 2024
This was my first stay at an Alila property, and I had very high expectations based on reviews I read about the Alila brand. However, this stay exceeded my high expectations. I was made to feel like an honored guest in the hotel. The staff greeted me by name every time they saw me. Instead of a lounge, they provided Globalist with breakfast and dinner (happy hour) in the restaurant. The food quality in the restaurant was top notch and much better than typical lounge food. I was upgraded to their largest room, which was not a 2 room suite, but was very spacious, clean, and well appointed. Although this is a category 3 Hyatt property, my stay was equivalent to a 5 star hotel stay. I highly recommend the Alila hotel when visiting Jakarta.