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The hotel is locates at Jalan Senopati, in front of ASHTA. Directly the opposite, so that is a huge advantage. Easy to access, get street food, call for transportation or taxi, or simply go to ASHTA. Parking space quite limited. I guess around 4 or 6 cars. Room facility is average. Not luxurious, but not poor either. Fair value with the cost you paid. Hot water not working, but not that cold so you can enjoy a shower. Wifi not working on 8th floor (highest) and several tv channels not available at its cable. But it’s ok. Refrigerator working properly. Aircon working properly. Overall this hotel is good. Value for the cost, and enjoyable.

I've been visiting and living in Jakarta for years and I've never found anything worst than this hotel in any accommodation presented in this city. First thing first, they don't allow to check in when i'm there at 2 pm because the room is not ready yet. It's already wrong to stop the guest to check in past the time of 2 pm let alone using the word ”ready” here that i would like to provide the reason why. After i arrived again at the hotel at 5 pm and checked the facilities, i found the shower is not working, the bathtub is jammed with hair and the shower needs to be fixed with new equipments. It is really embarrassing because i'm having visitor to stay. So after hours of their staff which is only one they have to take care of the room (i still wonder why an apartment this big only has one technician being given for duty), the room is finally ”ready” to stay which the clock at the time is showing past 6.30 pm. When I complained to the so called hotel manager at the time, he refused me for any kind of compensation and insists to change my room instead which of course i don't want to do that because i had guest. So after hours in the hotel, there's this commotion which i don't give attention at first but because it had repeatedly keeps noising us the whole time we're at the room then by the morning, i asked the hotel staff to investigate. Turns out, it's the hotel doing some maintenance with building which is happening from night to past night to midnight and happening again in the morning and past morning. It's really horrid and if it's not for the waste of more than 600k i spent for this hotel, i would leave that night. Back to the compensation, the hotel manager finally called me and the best he could do is to give me the room until 3 pm from initially 12.30. Omg.. I don't want to use profanity to describe the experience ive had in this hotel but the deal i made with the guest that night was ruined which is the deal that made me booked this kind of hotel apartment in the first place. Worst thing is none of this is compensated. After this they probably will reply this by something like they will improve their staff, for the sake of whose? Other people. Staying in this hotel definitely gave me trauma for staying in the outskirts of Kuningan.

Service was quite patchy as the pool closing hours all differs from the tv/app (10/1030pm), signboard (930pm) and staff (7pm). At the pool area, guests were offered a bowl of fruit but there's none offered to me. Also, the minibar area doesn't come with complimentary snacks as mentioned in their menu. Turndown service had to be requested instead of it automatically done. Apart from the negatives, the facilities and interior of the hotel was gorgeous. Rooms were suite like with living and a bedroom. Breakfast was good although missing items like crackers for the cheese board but was promptly adjusted by the staff after. Room service dinner, Milano Burger is not tasty but lunch, Nasi Goreng was nice with satay, prawn, sambal and bread offered.

My second time staying here and the M is as nice and comfortable as before, with very clean rooms and friendly, attentive, and caring English-speaking staff. Literally a stone's throw away from Blok M Square and adjacent to the Japanese district which has an East Asian grocer, a Starbucks, and myriad Japanese restaurants. The other Blok M area malls are within each walking distance as is the MRT, and convenience stores are ubiquitous. Convenient is that each level has a table and chairs to sit outside one's room, and smoking is no problem since this area is adjacent to an open-air atrium, with a hot/cold bottled water machine beside. There are two lobby areas on the ground level which provide extra security as the inside lobby can only be reached by key card. Round-the-clock coffee is available at the push of a button next to reception and is free. Rooms are modern and well-equipped and include a spacious and well-lit work surface, rainforest shower, hot running water in the sink, a safety box, and opening windows with a roll-down shade -- features not often found in mid-range Jakarta hotels. The room light is on a dimmer and there is a padded bedseat beneath the window. Internet is quick and reliable. This stay was during Covid time so the kitchen was closed and breakfast was brought in, and the staff made sure to get vegan food to suit my dietary restrictions. (During my last stay the kitchen was open, and breakfast was fresh and tasty and of good quality.) A solid value-for-money choice; I'll stay again.

Went to St. Regis Jakarta and absolutely felt the luxury after you enter the main lobby. The Butler Elvan went above and beyond taking care of us during our stay. The hotel itself is already gorgeous plus the butler service is literally luxury at its finest and St. Regis its the only provider for that high end luxury standards and Elvan certainly has that character. All the staff were very hospitable and helpful too. Champagne Sabering is a mandatory when staying in St Regis and this property uniquely offer an indoor sabers experience. Della at Rose was also doing a great job. Great coffee and place. Sadly the Sunday brunch was fully booked and will return for that soon. Thanks everyone for the great and memorable hospitality!

Everything is good, the room is good the food is excellent. I only got 1 problem, because i got the connection room and the barrier between the room is not good enough, i can hear people talking from the next door and its quite annoying.

The 1st time we encounter a high floor hotel in Jakarta and it was amazing! Compared to other hotels with high floor concept that are business friendly and somehow lack of family support (tried some in Japan though), Langham Jakarta is very family friendly while still also friendly for business issues. We had staycation here for our anniversary (and plus an infant now). So much thank you to the team (Ms. Yuca, Ms. Haniffa, Ms. Lulu) helped me preparing the surprise for my wife. The decoration and cake are simple but very pretty. Oh, and its very nice to have your romantic event here. Either dining at Tom's or making it in room dining, views are supporting your wish for the night. The breakfast also great! Haven't taste a good breakfast in Jakarta besides 1 other hotel near it. So far, I can rank breakfast at Tom's at 1st.

As expected, the room was satisfying. It was clean, crisp and quiet. The soundproofing was excellent. I got a birthday cake sent to my room, and the cake was deliciously made, very delicate in taste. Although the room was quite pricey, but the quality given was exceptional. The staffs were detailed, intuitive, well mannered and very helpful. The Coffee shop on the 52th floor was extraordinary located, private enough and the foods selections were tasteful as well. Unfortunately, the Fruits selections from the Breakfast buffet were quite poor. The freshly cut fruits were bland in taste, such as the basic fruits like watermelon, papayas, honeydew, which i think could be improved with better selective while accepting fruits sent by suppliers. But this was just minor issue, because i am those kind of fruit lovers. Will absolutely come back!!

Stayed several times over the past 3 years, for myself maybe the best hotel in Jakarta, the only downside would be lack of dining options, the room service is excellent, but the upside is that there are many restaurants close by. Rooms are very well furnished, they need an update in terms of technology, really in a hotel of this standard you should be able to stream or cast onto the TV. Pool area is great, the hotel is really an oasis in the middle of Jakarta.

On the 2nd night, the hotel changed the bed sheet and now it's super clean. The club staff are extraordinary, they made sure my daughter that has many allergies is able to enjoy the good food. Thanks for Ms. Aksha, Mr. Emyr, Mr. Aksay, Chef Doddy, Ms. Wenny, Ms. Theresia and others for exceeding our expectations. After the incident of an unforeseen event next to the hotel causing the noise till 12am on the first night, the guest relation Ms. Salsa checked us to make sure we enjoyed our stay. Thank you so much. The breakfast in Anigre is superb. Many options with various local excellent dishes, from yellow rice with complete condiments, sweet and savory cooked to order, various noodles with local soup taste. The breakfast at the lounge is more international high quality dishes. Both are great and we are glad to get the chance to try both options. The Gandaria City mall is one of the most complete malls with various excellent restaurant options. The only opportunity is that we are expecting a sofa bed as advertised by Trip.com for a large king room. Trip.com needs to make sure the accuracy of the room has possible variation. In conclusion I will definitely come back to this hotel