Mangkuluhur Residences by Lorin Reviews
Mangkuluhur Residences by Lorin
Jl. Gatot Subroto Kav. 2-3, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12930, IndonesiaView Hotel Details
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Mangkuluhur Residences by Lorin Guest Reviews
4.7/5
Amazing
15 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.8
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All reviews(15)
Positive reviews(15)
Reviews with photos/video(5)
Chen HsinHung
Residence Business King
Stayed in Aug 2024
Business travelers
9 review
Outstanding
Posted on Sep 2, 2024
Excellent service, good atmosphere, will come again next time.
6/20
Response from Property: Dear Mr/s Chen Hsin HungThank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact us at +62 823-1249-7283.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Akbar Bayu RaharjoResidence ManagerMangkuluhur Residences by Lorin
Mecot
One-Bedroom Apartment with Balcony
Stayed in Dec 2023
Couples
1 review
Outstanding
Posted on Dec 23, 2023
good place to stay. nice view.
Response from Property: Dear Mr/Ms. Mecot,Warmest greetings from Crowne Plaza Jakarta Residences!Thank you for taking the time to share your experience of staying at Crowne Plaza Jakarta Residences. We truly appreciate your 5-star review of our residences.Our team always strives to provide a pleasant and memorable experience for each of our guests.Once again, thank you for choosing our residence for your stay. We eagerly anticipate the pleasure of welcoming you back to Crowne Plaza Jakarta Residences soon.Kind regards,Management of Crowne Plaza Jakarta Residences
Shige
One-Bedroom Apartment
Stayed in Mar 2024
Solo travelers
22 review
Great
Posted on Mar 16, 2024
Excellent cleanliness. Front desk was not too helpful.
Response from Property: Dear Mr/Ms. Shige, Warmest greetings from Crowne Plaza Jakarta Residences! Thank you for taking the time to share your experience of staying at Crowne Plaza Jakarta Residences. We truly appreciate your 4.5-star review of our residences. Our team always strives to provide a pleasant and memorable experience for each of our guests. Once again, thank you for choosing our residence for your stay. We eagerly anticipate the pleasure of welcoming you back to Crowne Plaza Jakarta Residences soon. Kind regards, Management of Crowne Plaza Jakarta Residences
Guest User
Residence Business King
Stayed in Sep 2024
Solo travelers
1 review
Very Good
Posted on Sep 16, 2024
Large room, quiet, good service
Original TextTranslated by Google
Guest User
One-Bedroom Apartment with Balcony
Stayed in Jan 2024
Travel with friends
3 review
Great
Posted on Jan 14, 2024
Everything was OK except that there was no breakfast.
Facilities: There is a gym and swimming pool, but the hot water for bathing cannot always be supplied.
Environment: In the urban area, it is quiet at night and surrounded by hotels. good
Original TextTranslated by Google
Response from Property: Dear Guest User,Warmest greetings from Crowne Plaza Jakarta Residences!Thank you for taking the time to share your experience of staying at Crowne Plaza Jakarta Residences. We truly appreciate your 4,5-star review of our residences.Our team always strives to provide a pleasant and memorable experience for each of our guests.Once again, thank you for choosing our residence for your stay. We eagerly anticipate the pleasure of welcoming you back to Crowne Plaza Jakarta Residences soon.Kind regards,Management of Crowne Plaza Jakarta Residences
Qizideqi
One-Bedroom Apartment
Stayed in Dec 2023
Couples
70 review
Outstanding
Posted on Mar 14, 2024
Facilities: Complete facilities, large rooms, and very cost-effective
Hygiene: Hygiene is okay, overall it is relatively tidy
Environment: The environment is located in the city center and is very convenient to go anywhere.
Service: The service is very warm and everyone is enthusiastic about service.
Original TextTranslated by Google
Response from Property: Dear Mr./Ms. Qizideqi, Warmest greetings from Crowne Plaza Jakarta Residences! Thank you for taking the time to share your experience of staying at Crowne Plaza Jakarta Residences. We truly appreciate your 5-star review of our residences. Our team always strives to provide a pleasant and memorable experience for each of our guests. Once again, thank you for choosing our residence for your stay. We eagerly anticipate the pleasure of welcoming you back to Crowne Plaza Jakarta Residences soon. Kind regards, Management of Crowne Plaza Jakarta Residences
Ariakw
Residence Executive King
Stayed in Jun 2024
Other
1 review
Outstanding
Posted on Jun 10, 2024
Upgraded room type is much better
Original TextTranslated by Google
Response from Property: Dear Ariakw, Warmest greetings from Mangkuluhur Residences By Lorin Thank you very much for sharing your fantastic experience.We are delighted to know that you had a lovely stay and spent great times with us. We have had the pleasure of sharing your compliment with the team.It was a pleasure to having you as our guest; we are definitely looking forward to welcoming you back as your second home at Mangkuluhur Residences for next visit in Jakarta - Indonesia. Sincerely, Marcell Julius Front Office Manager
Wujifankuai
One-Bedroom Apartment
Stayed in Apr 2024
Business travelers
15 review
Very Good
Posted on May 30, 2024
All good, but no breakfast
Original TextTranslated by Google
Response from Property: Dear Wujifankuai, Warmest greetings from Mangkuluhur Residences By LorinThank you for choosing us for your recent stay, and we are so happy to read your great review that you were enjoy our hospitality, to be share with our team to encourage them to always improve our product and services in the future.Your feedback on breakfast is valuable. We will address these concerns to enhance our offerings and service. We appreciate your suggestions and look forward to welcoming you back for an even better experience.Once again, thank you for taking the time to write an great good review and we look forward to welcoming you back as your second home at Mangkuluhur Residences for next visit in Jakarta - Indonesia.Sincerely,Marcell JuliusFront Office Manager
Guest User
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 4, 2024
The location in a central of Jakarta and City view very beautiful place, nice and comfortable ! I loved to stay in here for business trip. The service was good too, all staff are great. Restaurant is also good. I'll back in here again sooonnn ❤️
Guest User
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 4, 2024
They have many units and fully furnished. The place is clean and the service is friendly. The swimming pool and the gym area is so great. Easy access because its position is in the middle of Jakarta. The location is close to public transportation so it is easy to go anywhere.
Guest User
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 3, 2024
I recently stayed at Mangkuluhur and had an amazing experience. The location is perfect, just a short walk from SCBD. The staff were incredibly friendly and helpful, always ready to assist with any requests. The room was clean, spacious, and well-appointed with modern Interior, comfortable bed and amazing view. I particularly appreciated the amazing view. Overall, I highly recommend Mangkuluhur for anyone visiting Jakarta.
Guest User
Stayed in Aug 2024
Other
Outstanding
Posted on Aug 3, 2024
"Great place to stay. The room is spacious and clean, very convenient, the staffs are very friendly and helful,also the variety of good food. My family like to stay and Will come back again next time.. oyya, also good location , All good.. nice
Guest User
Stayed in Jun 2024
Other
Outstanding
Posted on Jun 14, 2024
This residence is very good. The staff are very helpful, and the interior is amazing. They have a good city view. Service Apartments in Jakarta have a kitchenette in the room, which is good for businessmen and travelers from other cities and countries.
Guest User
Stayed in Nov 2023
Other
Posted on Nov 24, 2023
Stayed for 6 nights as part of business in Jakarta. Room was pleasantly spacious with all the necessary amenities of a serviced apartment. Very good service from staff who tended to my daily laundry. My main grouse is the lack of a in-hotel restaurant and having to walk a long way out for dinners. It was also quite a hassle having to pre-order my breakfast every afternoon for the next day's delivery, and having packed breakfast every morning reminded me too much of my days in quarantine.
Guest User
Stayed in Jan 2022
Other
Posted on Jan 1, 2022
MY NEW YEAR NIGHTMARE IN CROWN PLAZA RESIDENCES GATOT SUBROTO JAKARTA I had a great night out in Jakarta, I had a great night in my Apartment few a few friends, but then the nightmare began, at 02:30am the resident in the room next to me came and complained about music being too loud, I immediately shut down the music and apologized if I was making a disturbance to him, I soon after went to bed and my guests sat around and chatted quietly no music no noise, the resident again then came and complained again about noise and informed my guests he would bring his team! I was then woke from my sleep and told the Police was here and wanted me to open the safe in my room, the Police at this time there was 2 Police men standing over me while I was in bed!!! I opened the safe and asked them what they were looking for? They told me they were looking for *****! This had to be a joke as I have never taken a drug in my life or any of my friends (of course they found nothing) they continued the search in my bedroom and again found noting, I came to the living room and found more Police men going through all my personal items again they found nothing, we asked them for their ID and they refused to give there ID they would not let us take any photos of the search, they had no legal document to search my apartment, Crown Plaza Security stood by at this time and did nothing. The Police then harassed and proceed to take a urine sample from one of my guests and harass him trying to insist that he had taken *****, of course the result proved negative, the Police left my apartment with no reason no apology for the raid and harassment given to my guests. In the morning Crown Management came and apologized to me, but I am sorry to say no apology could ever help with what me and my guests went through on the early morning of the 01st Jan 2022, having been a long term resident in crown residences (over 1 year) I will be leaving the Crown Residences as this was harassment that was totally uncalled for. Very unhappy customer