Citadines Gatot Subroto Jakarta Reviews
Citadines Gatot Subroto Jakarta
177 Jalan Gatot Subroto, Tebet, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12870, IndonesiaView Hotel Details
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Citadines Gatot Subroto Jakarta Guest Reviews
4.5/5
Great
63 review
Verified reviewsLocation4.5
Amenities4.3
Service4.6
Cleanliness4.8
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Awesome stay(16)
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Guest User
Studio Suite Twin
Stayed in jan. 2024
Travel with friends
15 review
Posted on 19. jan. 2024
Nice new room well equipped with everything I needed.
Breakfast was very lame... limited choices and small portions presented in cardboard boxes with wooden cutlery. The manager said no when I asked to cancel the prepaid breakfast for the second day of my stay.
Location is ok but not convenient for pick up, Grab doesn't recognize Citadines as a pickup point so you have to walk to another lobby nearby, or the service station at the driveway entrance.
If you want to use the washing machines you need to install an app and sign up for an account then add value etc etc, I just gave up on it.
The swimming pool was dirty...see photos.
6/13
Response from Property: Dear Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! On behalf of the management, we are apology for the inconvenience caused.1. For the cleanliness we will do monitor on daily basis for the water2. Grab point we did exactly locate same as in google map; we will inform with the Grab Customer service to tell all driver regarding location of Citadines Gatot Subroto Jakarta.3. The Breakfast menu, due of our restaurant is still under construction and will open by 1st March 2024. 4. For the washing machine inside the unit start from 1 Bedroom Executive, for studio you may use building facility and it's chargeable.Dear valued guest, you are our important guest and receiving feedback it's motivates us to further improve our commitment to delivering good service. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
ng
Executive One-Bedroom Suite
Stayed in nov. 2023
Family
56 review
Outstanding
Posted on 16. dec. 2023
New. Book 1 bedroom suite close to be 2 rooms apartment . Staff are enthusiastic.Light Rail station walking distance. Centrally located . Great for family .
Response from Property: Dear Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
ylehhuh
Two-Bedroom Executive Room
Stayed in aug. 2024
Family
6 review
Great
Posted on 31. aug. 2024
The swimming pool was under renovation :( Otherwise the stay was pleasant
Response from Property: Dear Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are apology that our swimming pool is closed during your stay and kindly to inform you currently we are open the swimming pool since on 29 AUg 2024.Sir, receiving feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
traveller moms
Studio Suite King
Stayed in sep. 2023
Family
40 review
Very Good
Posted on 17. sep. 2023
Riana and Iis and all other staffs were helpull..nice!
Since the property just operate on aug 23, the facilities still looks great and clean, parking area quite acomodate but the space of the row lil bit narrow. And the breakfast hopefully will be better in the next time we come again..👌😉
Response from Property: Dear Mr. Giggs-Gallan PJ,Thank you very much for your recent stay at Citadines Gatot Subroto Jakarta and sharing your wonderful feedback. We are pleased to hear your satisfaction on our staff (Riana & iis from Guest Service), our review and recommendation is highly appreciated. For the breakfast we will do our best to improve from quality as we will open our own restaurant by end of this year.Once again thanked your review and recommendation is highly appreciated, and we do look forward to welcoming you back on your next stay.Best Regards,Fajri RahmadoniAsst. Guest Service Manager
Zulkiflee Mohamad
Studio Suite King
Stayed in feb. 2024
Couples
1 review
Amazing
Posted on 16. feb. 2024
Excellent service. Wonderful facilities although the restaurant was not opened (still under fitting-out). However, the take-out breakfast is delicious.
Response from Property: Dear Mr. Zulkiflee,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving feedback from our guest motivates us to further improve our commitment to delivering good service. Once the restaurant open by 1st of March, we hope you could enjoy in F&B experience in Citadines Gatot Subroto Jakarta sir.Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
Nicolette J
Studio Suite King
Stayed in feb. 2024
Couples
1 review
Amazing
Posted on 24. mar. 2024
The staff were very friendly and accommodating to our needs. The hotel rooms are clean and well kept. 
Response from Property: Dear Mr/s. Nicolette,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
Kavanagh
Studio Suite King
Stayed in feb. 2024
Couples
14 review
Outstanding
Posted on 17. feb. 2024
This was such an amazing hotel, especially for the price. They are still constructing the restaurant, but it is well located for a variety of different restaurants or grab food. There is also a minimart on the ground floor. I would definitely stay here again.
Response from Property: Dear Mr. Kavanagh,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
Anonymous User
Studio Suite King
Stayed in feb. 2024
Solo travelers
32 review
Great
Posted on 19. feb. 2024
I had a comfortable stay.
Rooms are rather spacious and clean. Checkin process smooth. Front desk very helpful.
Only issue is when your window faces the main road, it’s bit too noisy all night.
Response from Property: Dear Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Kindly to inform you that we do quite room that not facing to the city. Shall you would like to return back to Citadines Gatot Subroto Jakarta please do not hesitate to let us know.Dear Valued Guest, receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
Nadriyantasya
Two-Bedroom Deluxe
Stayed in dec. 2023
Family
3 review
Outstanding
Posted on 26. dec. 2023
Love it!
Response from Property: Dear Ms. Nadriyantasya, Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
Anonymous User
Two-Bedroom Deluxe
Stayed in dec. 2023
Travel with friends
29 review
Outstanding
Posted on 1. jan. 2024
comfortable and cozy place to stay although travelling to other places is inconvenience.
Response from Property: Dear Mr. Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
Weilunn
Studio Suite Twin
Stayed in nov. 2023
Business travelers
15 review
Great
Posted on 17. nov. 2023
The service staffs of the hotel are super friendly and nice. Rooms are clean. And was give a free upgrade.
Too bad the restaurant is still under construction. If not it would had been prefect.
Response from Property: Dear Valued Guest, Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We are apology that our restaurant is still under construction, we are planning to open in January 2024. When the restaurant is open, we hope that you can enjoy our breakfast experience. Once again, we thank you for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
KIAT FENG
Studio Suite Twin
Stayed in mar. 2024
Business travelers
102 review
Very Good
Posted on 25. mar. 2024
very good service, free upgrade to two suit rooms
Response from Property: Dear Mr. Kiat Feng,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
What the world
Studio Suite King
Stayed in okt. 2023
Business travelers
7 review
Outstanding
Posted on 20. okt. 2023
New hotel so it’s pretty clean! Will recommend to travellers :)
Response from Property: Dear Mr. What the world,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and quality standards and receiving such positive feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta. Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager Citadines Gatot Subroto Jakarta
Athrun
Studio Suite King
Stayed in mar. 2024
Business travelers
5 review
Outstanding
Posted on 20. mar. 2024
The room is beautiful, with cooking utensils and a terrace. Call Grab is available. The only drawback is that the terrace doors and windows leak sound. I am often awakened by the prayers of the nearby mosque, but this is something that cannot be avoided in Indonesia.
Original TextTranslated by Google
Response from Property: Dear Mr. Athrun,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay.We are apology if you encounter noisy issue and the door + windows inside the unit.May we get the full details so we could investigate it and fix the issue sir ?For the noisy, we could suggest you to booking 1 bedroom Executive above as it has noisy level less than studio room.Mr. Athrun, We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager
Anonymous User
Two-Bedroom Deluxe
Stayed in aug. 2024
Travel with friends
49 review
Very Good
Posted on 10. aug. 2024
The service attitude is very good, but the design of the outer toilet in the suite is not very reasonable. The toilet is placed next to the washing machine and you can't stretch your legs straight
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Warmest greeting from Citadines Gatot Subroto Jakarta. Thank you for taking the time to share your stay experience at Citadines Gatot Subroto Jakarta! It is very encouraging for us to know that you had several delightful moments during your stay and most importantly, that you felt home-away-from-home! We are happy to have met your expectations in service and apology for design our 2 bedroom deluxe that not suitable with your preference sir.May we suggest you to book our 2 bedroom executive or 3 bedroom that will more suitable with your preference sir.In the meantime, receiving feedback from our guest motivates us to further improve our commitment to delivering good service. We thank you again for your valued patronage and look forward to welcoming you back at Citadines Gatot Subroto Jakarta.Yours sincerely, Fajri Rahmadoni | Asst. Guest Service Manager