Hotels Near All Saints Church in South Cave

Absolute disgusting!! Never in my life have I stayed in such a bad, filthy, rotten Hotel. The place needs to be shut down. From the outside it looks derelict. It was a dirty & dismal & that is being polite. If it wasn't so late in the evening when we arrived. I would have asked for a refund and found another hotel for the night. We had to move rooms from one filthy one to another. I recently stayed in the Travel Lodge at York and there is no comparison.

Met by friendly and courteous staff at reception. Room was clean, and View was nice from the room. The shower was terrible! Luke warm at the hottest temperature and freezing when you turned the temperature any other way. We ordered food from the qr code for room service because my daughter wasn’t feeling very well, but waited over an hour and it never came. I tried to ring down for about 20 mins but no one answered the phone. I went down to reception and spoke to the lady who was very apologetic and explained that the app never works, if this is the case perhaps the hotel should remove the codes from the room and replace with a traditional room service menu instead! The lady on reception did all she could to rectify the problem and seemed to be used to this happening. Unfortunately because I had to wait so long for room service( was just meant to be a snack) I missed out on using the facilities so can’t really comment but they did look good . Breakfast was fantastic I have to say, well cooked and lots of choice, serve yourself which I enjoyed.

Hotel is amazing including the rooms, check in, staff, recognition of Hilton honours and breakfast. Unfortunately this stay was negative as we were on floor 3 below the Lexington which had a DJ/ disco until 1am. The issue was resolved and we will be making further bookings. We rang reception at 10:30 to ask when the disco/ DJ in the Lexington would end. We were told 11:45 and we said there was a constant thudding as we were on floor 3 but it would be manageable for an hour as we could still get to sleep at a reasonable time. The receptionist told us she had been up once to talk to the DJ about turning the volume down. The receptionist said she would be going up again and that these issues happen. The room was shaking and rattling due to the thudding. We rang down again at 11:55 to be told that the information we previously got was incorrect and that the DJ would be on until 1am. The person on reception asked who gave us the information but we didn’t have a name, we just knew that at 10:30 when we rang down, we got told 11:45. We asked for a room on a lower floor and we were told that this could not be authorised by the member of staff on the phone, it had to be authorised by the manager. If we had been told the correct information at 10:30 when we called reception, we would have requested a move then to a lower floor and saved the hours of not being able to sleep and the stress due to this. We received another call at 12:16 from reception saying they were going to go up and ask the music to be turned down. We did acknowledge that there are limits to what the staff can do and that it is not their fault. Our two previous stays at this hotel were amazing and even now, we can’t fault the room, check in service, acknowledgment of Hilton honours or breakfast. All of these areas are perfect and could not be improved upon. Staff are friendly and attentive and they are a credit to the hotel. But to pay for a hotel room and have noise stopping you from sleeping until 1am isn’t good enough. We spoke to manager, Andy, about our experience and he was really good and we came to a resolution that we are happy with. Due to how this was resolved, we will be making future bookings at this hotel as we travel to Hull regularly and we don’t want one negative stay to outweigh the positive ones.

I thought I would take some time to write an honest review for this place after seeing and hearing so many negative things. So this hotel is very basic, but it is clean & tidy and has everything you need for a short stay. The rooms are of a decent size with comfy beds, Tv, Hair Dryer, Kettle & Tea, Coffee and milk supplies. You also get a couple of towels but if you ask at reception if you need anything else they are lovely and happy to accommodate to your needs. The lady who was on reception at the time of our one night stay was lovely, she got us extra pillows, gave us a phone charger to borrow and we sat and had a drink in the reception bar. There was no food service at this time due to staff shortages but that didn’t affect our stay as we went out for an evening meal and breakfast the next day. The grounds are quiet, we didn’t hear a thing throughout the night. They have CCTV everywhere and this is monitored by the reception staff as well as a night porter so you do feel very safe here despite the numerous reviews I’ve read about **********s and things. Overall I booked a cheap and cheerful place to stay for one night and this is what we got. It’s in a good location with easy walking distance to many shops, bars and restaurants. We would definitely stay again.

Stayed here for 4 nights, first time in a Holiday Inn Hotel. A delightful stay. Room 224 was very nice with a great view over the marina. The staff were without exception very polite, helpful and efficient. The hotel was bright and clean. The room rate and food / drinks are not cheap but I don't begrudge that at all. Very, very , minor niggles: The in-room TV was in need of updating - functional by very clunky. Decaf options could be added to the breakfast coffee machine as opposed to limiting to using sachets. Suggestion if booking: Book a room with a marina view, great views and is away from the long-term roadworks on the A63 outside the other side of the hotel. Overall a very good stay, would be happy to return, recommended highly,

Booked a overnight stay here, location was great, short walk to bars, shops ect, apartment was lovely and clean, sheets and towels fresh and clean, everything we needed for our stay was provided, Anna (sorry if I spelt it wrong! ) was on hand to answer our questions, and direct us to where we wanted to go, 4 of us shared a apartment and there was plenty of room, we are planning another weekend here when the weather warms up so we can explore more of Hull. Thank you