Guest User
January 19, 2025
Where do I start? Sousse is a beautiful city, the people are very friendly and helpful. We were there from January 5th for 5 days and the weather was hot enough to go outdoors in a t shirt but not hot enough to swim outdoors unfortunately. El Ksar Resort is in a great location, restaurants, cafés and anything else you might need is wihin walking distance. The staff are very friendly, always smiling and helpful. The young lady running the kids club is the reason why I have given this hotel 4 stars. Gigi was amazing, she is so kind and compassionate with all the kids, entertaining them till 12am. Gigi I don't know how you have the energy and continuous happy, positive attitude from 12pm till 12am. The children are in good hands. The hotel unfortunately has seen better days, one lift had buttons missing, the other had a broken panel. Bathrooms outdated and in need of someone who knows how to silicone. The shower hose was too short, so we couldn't raise the shower head at all, not that it would have made a difference as the shower holder didn't work either. 🤣 Also because it was the quiet season, both snack bars were closed which meant the only food available was breakfast, lunch and dinner. Breakfast and lunch leftovers were available till 5pm if required, but I didn't fancy eating food that was kept warm for 2 hours after lunch. Drinks were available till 12am, the bar staff were always nice and attentive. Pool table in the hotel was pointless as both cues were broke, minigolf course was in need of resurfacing so don't expect a hole in one. The food was surprisingly ok, plenty of choice and different everyday. Pizza station, noodles/ pasta station and grilled meat station. Unfortunately no fresh juice but desserts made up for that short coming. The sea view from our room was gorgeous, especially the sunrise ( see pic ). The beach is beautiful but I think the clean up crew were on a break as there was litter and broken roof tiles scattered here and there along a 2 mile stretch of the beach. All said and done, I would definitely go back to Sousse, maybe even to El ksar resort as long as the snack bars are open and they start some much needed renovation. I say this because even with all its flaws, the staff made you feel at home, relaxed and always remembered you after the first encounter, and that's something you can't pay for. Thank you Fiz, for the time you gave. Thank you to all the staff of El ksar especially Gigi, your the best. With Love.