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The hotel is beautiful. Staff at concierge were great. The Terrace bar and restaurant were excellent as were the staff at breakfast and the Terrace. The staff at the pool bar were just ok, not attentive. Unfortunately my room was not cleaned to my standards as there were black hairs on sofa and bathroom floors upon arrival. The grounds of the hotel are stunning and the views are better. We stayed in 246 which was stunning but when the wind blows there is a crazy intense sewage smell that fills the rooms…the hotel is aware of this and really no compensation or solution was offered. After 3 days it was frustrating.

My husband and I went here for our honeymoon 2 years ago. We thought the hotel was absolutely beautiful, the views were stunning, and the food was good. We did, however, have a run in with a member of staff. We had booked in for dinner at the hotel as we had done nearly every night for our stay, and there had been a storm. However by the time of our reservation, the storm had passed, there was just a bit of rain so we happily went down to the restaurant. I cannot remember the name of the waiter, but upon us walking into the restaurant he immediately started screaming at us to get out, that they wouldn’t be serving us, couldn’t we see the rain, all this kind of stuff and told us if we wanted to eat we should go into town. He did this in front of other guests who were all seated and eating, but my husband and I were in such shock we immediately turned and left. I was also clearly heavily pregnant at the time, so found this behaviour utterly abhorrent. It really tainted my memory of the hotel, which is such a pity because we had a beautiful time otherwise. Based on this experience alone, however, I wouldn’t return. I’d rather stay somewhere where the customer is looked after better than this. I’d urge anyone booking to know that for the most part, the staff were very good, so it’s really sad to come away with this review, but it was so bad and shocking I still remember it two years on.

Well where do I start? Let’s start at the very beginning and hopefully I don’t forget anything! I’ve just returned from a ten night stay here. On arrival reception were just lovely and very welcoming. Check in was very quick and efficient. The gentleman explained what they could arrange in the way of excursions for you - I already had mine booked prior to leaving home. That even explained the tourist tax of 4 euros per night for the maximum of seven nights. One member of staff showed me to my room whilst the bell boy brought my luggage to my room. The bedroom was lovely and large. Nice and cool and very efficient air conditioning. Bed was very comfortable. Nice balcony with a table, two chairs and partial sea view looking over bay of Naples and Marina Picalo Bathroom nice and large with toiletries supplied. Housekeeping twice daily. Breakfast was one of the best I’ve had. Choice of food very large and all buffet style. Antonio and his staff a credit to the hotel. Hotel very centrally located. Within easy walking distance of everywhere. Will I be back yes.

What a sweet and unusual hotel in a busy little tourist city! From the staff that get to know your name on the first day, to helping with extra needs, we had the best customer care while at the Grand Hotel La Favorita. It's location is ideal, close to great dining and shopping and don't miss their sister restaurant a few blocks away! It's a hidden gem on the main walking/shopping street. It's like a magical garden with fantastic food and more great service. We did talk to a few others who said they get very crowded so dining earlier guarantees better service. Lastly, do'nt miss the rooftop bar with a beautiful sunset!

Amazing place, I found this restaurant on tiktok and I must say it definitely lives up to the hype. The view is incredible and beautiful but the service and food is exquisite. Really attentive professional staff we got a lovely anniversary cake which was lovely. There was also a piano player playing redemptions of modern songs was lovely. They catered for gluten free and dairy free and couldn't fault anything about the food was delicious. Not to mention how beautifully decorated the hotel and restaurant is 10/10 recommend worth the spending in my opinion if you are looking for luxury.

The plusses outweighed the minus, which was was the food at dinner. The hotel is situated high above Sorrento, with fantastic views. We saw some beautiful sunrises from our 4th floor sunrise room, which was well appointed, with plenty of storage space. Excellent pool, heated to a perfect temperature, the right size for swimming laps. The pool area and hotel were spotlessly clean and the staff were all very pleasant. There is an hourly courtesy bus ( with a break early afternoon ), but it is actually a pleasant walk to town by using the steps and paved path directly opposite the hotel. And the ( quite strenuous ) uphill return walk only took 30 minutes from the town centre. Several reviews have criticised the breakfasts, but we were very happy with what was available on the buffet. However, dinner was a different matter. We were on a Jet2 package, and because there was little difference between the bed and breakfast and half board prices, we opted for the half board. The ” primi ” dishes were mostly ok, but the main courses were more like school dinners. Clearly plated up and kept warm for some time before being served ----- including an omelette, which could have bounced off the floor ! The vegetables were all overcooked ----- soggy cauliflower, and even tinned peas one night ! Which was a pity, as the restaurant is beautifully set out, with lovely traditional ambience. On two evenings we had a pianist, also a tarantella dance display, which were very enjoyable. Eventually we gave up on dinner, and took the courtesy bus down to town, where we had the best dinner of our stay. But, as I said, apart from the dinners, we had a very enjoyable stay here.

Facing Mount Vesuvius, the hotel is in a very good location and close to the pier. There are many restaurants and small shops around. Breakfast is average, not much delicious. The service staff is very friendly. Parking is 20 euros per day.