Guest User
October 16, 2024
Someone suddenly entered the room at 7:30 this morning and was brushing his teeth. I immediately called. The door lock of the room was tried several times yesterday but could not be locked. I thought I had a door card to enter, so I closed the door and went to sleep without locking it.
Later, I went to the reception desk to inquire, a male employee claimed that he was the one who had just entered the room, because there were four rooms of guests leaving, thinking my room was empty, so he entered. I was very dissatisfied with his reply, and he did not apologize for his intrusion into the room, in the guest's private hall.
Without checking which room was check-out, he opened the door with the hotel key, which is disgusting.
Breakfast was extremely light, with white congee, eggs and buns.
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