Golden Phoenix Resort Reviews

The staff were friendly and helpful, but because there were so few guests, the entire place felt a bit too empty, cold, and dark. Breakfast was alright at best. Acceptable for one night and decently near the Huanglong scenic area entrance.

The dinner there was really expensive. Breakfast was extremely poor, only few pieces of bread.

Enjoyed staying at the hotel. The hotel located away from town, but no need to wake up early in the morning. Hotel located only 7-10 minutes by car to Huanglong scenic entrance. Old Chinese style decorations, but everything cleaned. Free transportation to the scenic entrance and free pick up back to hotel. The heated floor was great because it’s so cold outside. We didn’t have to go out to look for foods at nearby restaurants at all because hotel offered discounts, variety menu and everything delicious. Even though staffs can’t speak English, but they were friendly, professional and extremely helpful; helped arranging transportation back to Zhangjiangguqn train station, helped order foods, and fulfilled all requests and inquiries. A little disappointment because unavailable hot springs due to pool’s pipes became frozen, however no water at the Huanglong national park’s restrooms as well.

The environment is good, the room is clean, the food is good, but it is a bit far from the cable car ticket office, which is very suitable for self-driving vacations.

I highly recommend this hotel, it is very close to the scenic spot, there is a shuttle service, the boss is very enthusiastic, the hotel environment is good, and the cost performance is very high👍👍

1. The hotel recommended by Ctrip's big data costs more than 400 yuan 2. The actual hotel is not even as good as the express hotel that costs more than 100 yuan. It is remote, has no front desk service, poor environment, and there are a lot of mosquitoes in the room. The mosquitoes cannot be uploaded in the video. How disgusting it will be after watching the video 3. In order to maximize profits, Ctrip maliciously raised the price of hotels with insufficient grades to more than 400 yuan, which is a fraud to consumers 4. After the complaint, Ctrip's customer service and the customer service supervisor always insisted that the responsibility lies with the hotel and has nothing to do with Ctrip 5. The customer and the supervisor always use small amounts of money to guide the customer to complain The process was completed, from 100, 120.180, 320, to the final exemption of room charges 6. Personally, I think the problem of non-accommodation hotels is entirely caused by Ctrip's internal hotel promotion staff and internal audits, as well as the complete disregard for consumer feelings and profit maximization Now I will tell you the whole process for your reference Note: I have been a Ctrip user for nearly 8 years, and I hereby declare that I will no longer use Ctrip I stayed in a hotel of similar price in Jiuzhaigou, with a better location, good service, and good hygiene, which ruled out the reason that the hotel is in the mountainous area with many mosquitoes during the rainy season

Free pick-up and drop-off at Huanglong Scenic Area: The staff are very nice and provide free pick-up and drop-off at Huanglong Scenic Area. Huanglong Airport pick-up service: I contacted them one day in advance for pick-up, and asked my parents to wear more clothes. The car that picked up the airport was very cool. It was a super cool SUV that had only been picked up half a month ago. Service: The main point is to praise his service, which made my mother full of praise. By the way, this restaurant cooks very well. They grow their own vegetables, and my parents cooked all three meals here.

When I first planned to travel, the biggest headache was the transportation in Huanglong/Jiuzhaigou/Zhenjiangguan. If I didn’t just rush around, the transportation and attractions on the market only had 2-3 hours to stay in Huanglong, which was stressful for me (I have bad legs). Finally, I learned that the Jinyu Holiday Villa Hotel in Huanglong has arranged to take over the hotel (Huanglong Airport) and deliver it to the Huanglong Scenic Area, which solved my worries. It took almost 5 hours to visit the scenic spot (the mountain dropped more than 5xxx meters, no joke) - The hotel is located nearby, only 10 minutes drive - We arrived at the hotel around the evening of the day we landed. The hotel restaurant prepared 2 side dishes for us even though they were ready to charge us. They tasted pretty good. - The room is huge -Breakfast is simple but sufficient - The staff was very nice. I left an electric plug and they arranged to send it back to me the next day👍

The staff service is very enthusiastic, the hotel park environment is good, and the hotel owner has many ornaments for viewing.

Overall it's pretty good, the front desk and waiters are very nice, it's worth recommending, I'll go there next time

The overall service of the hotel is good. Breakfast is cooked by the hotel itself, not pre-made dishes. Thumbs up

I love Huanglong Jinfeng Holiday Villa Hotel very much! First of all, the hotel's location is very advantageous, just below Huanglong Scenic Area, which is convenient and fast. Secondly, the hotel has a beautiful hot spring, which gives people a feeling of physical and mental relaxation and makes you forget to leave. Also, the room was very clean and tidy, which made me feel comfortable and at ease. The staff's service is also very attentive and makes people feel at home. Overall, I had a great time at Huanglong Jinfeng Holiday Villa Hotel and would highly recommend it to all travelers coming to Huanglong!

It was my first time to visit Huanglong. After looking at many hotels on Ctrip, I finally chose Jinfeng. I have to say that I was not disappointed. As soon as I entered the gate, I saw green plants all over the ground. Although they are not fully blooming yet, The most important thing about entertainment facilities such as open-air hot springs and barbecues is that they are very close to the scenic spot. They are very suitable for a family outing and are very cost-effective. The front desk staff are very enthusiastic. It is a perfect travel experience! Highly recommended by sisters! I usually rarely comment, but this time, both the service and the environment are great. Thumbs up👍👍

It's quite good, beyond expectations. Although it is the off-season and there are fewer people, the overall service of the hotel is still very comfortable. It also provides pick-up and drop-off services. It is a good experience.