Sport Hotel

Guests praise the exceptional cleanliness, friendly staff, and convenient location near the gondola. Some find it pricey compared to other options in the area.

The 4* status of this hotel seems overblown for what you get. Although the public areas are spacious and comfortable, the rooms are very basic - small, not enough drawer / wardrobe space, no tea/coffee facilities and most of them look out over a building site / concrete retaining wall - our room had frosted windows I guess to shield us from the awfulness of the view! On the plus side: excellent breakfast and amazing dinner buffet. Friendly staff and easy access to the slopes. Negatives in addition to those mentioned above: €40-50 to visit the spa, unbelievably slow bar service (we were a large group and were “not allowed” to order at the bar but were told we had to get table service and sometimes waited up to 30 minutes to actually get a drink after sitting down). The drinks in the bar are also shockingly expensive. Finally, a lovely pool table - but no balls!!!!

We (a group of 13) stayed here with Crystal early Feb 2024. As others have said, the hotel is a bit of style over substance. The public areas are extremely stylish, albeit underused. Meanwhile, the rooms are rather dated. Many of them look out onto a large concrete wall at the back of the hotel. The rooms are nowhere near as big as they look in the photos. On the plus side, the rooms are warm - too warm really - with a large bathroom and plenty of hot water. There is limited wardrobe space, particularly drawers, although there are coat hooks, essential for skiers. Breakfast is very good. Huge portions of fresh fruit, all the usual cooked meats and cheese, hot food and a variety of breads and rolls. Evening meals are taken across the road, in the Sports Village hotel. Their dining room is huge, seating around 300. Its atmosphere is a bit 'staff canteen'. Food is buffet style - plenty of starters and soup. Mains are a mixture of ready cooked dishes - mainly meat stews of various types and roasts ( we had chickens, suckling pig, beef shins and pulled pork) - together with freshly cooked meat or fish on a griddle. Desserts were mainly small pastries and mousses, together with several ice creams. The main problem was that most of the food was lukewarm, not helped by cold plates and having to queue for fresh cooked food. It was also disappointing that, despite comments from 2022 about this, the situation with wine hasn't been resolved. Crystal guests have half a litre per couple included. Sometimes this was served by the glass, sometimes bottles were put on the table and sometimes you were charged. I had a bill for 33 euros for 3 glasses to sort out before we left. We did get the Crystal rep to sort things out and, on the last night, signs appeared saying it was 2 glasses each ( although there didn't seem any allowance for non drinkers). The other issue was the cost of things in the hotel. The first evening we had a coffee and 2 spirits after dinner. Coffee was 4.5 euros and the two drinks - whisky and brandy - were 47 euros!!! There was a Spa across the road but it was 65 euros per person for 3 hours, treatments extra. All in all, the hotel is good but certainly not 4* away from public areas.