STARWAY Hotels in Shenzhen

The hotel was in a acceptable waking distance for the train station. The staff was very friendly and helped us upgraded to a room with window. One improvement point is the upgraded room, the towels was so dirty, housekeeping staff should take a look first before putting it in the room…when I asked the housekeeping staff to change, they were not very willing to help maybe due to language barrier as my Mandarin was not that good and the staff seems don’t really understand Cantonese although I clearly showed her the dirty towel. Overall it was a nice stay except the above point as for the price it was reasonable and the room was quite big in comparison to other hotels I stayed in for an similar pricing.

We came over from Hong Kong and we’re a family of 2A2C + 1 baby. We chose this hotel because we wanted to visit the Shenzhen Wildlife Zoo and this hotel was one that’s within close distance to the Metro Station. Did a bit of research and this was our top choice for reasons listed below: 1) 2 double size beds 2) Children stay free 3) Convenient Location (Xili Station Exit B) it’s like 1 min walk, literally just at the metro exit and you will see it. 4) Lots of Eateries & Convenience Shops nearby 5) KFC and Macdonalds & 366 Street 6) Competitive Price (Value for Money) Check-in was fast, Room was big, Shower had good water pressure, Bedding was clean and comfy, Bath Towels & Toothbrush / Toothpaste provided, TV had local channels, Robot that delivers your food delivery order to your room, It was easy to walk to 366 street for food and convenience shops etc… (we went during the evening and we enjoyed the lively atmosphere and was pleasantly satisfied with the abundance and variety of food selection.) There is a Lawson shop. There are also a couple of hair salon, 便利店, fruit stalls, beef hotpot, fast food, snack stalls, mixue etc… The hotel is surrounded by eateries, and I think there is also a shopping mall across the street. 5 star for convenience! Easy to locate hotel from metro exit and no worries about access to food (by foot or via food delivery) It would have been better if the room offered a mini bar fridge for refrigeration for guests drinks or for nursing mums to store milk. The floor was sticky and our feet were black, improvement on house keeping for flooring cleanliness would be an important aspect to improve on for overall guest comfort. It’s a 8/10 for our family. I like that it was fairly quiet despite being situated near roads and traffic area. Pleasant stay! They were kind enough to help me store my baby’s milk and freeze my ice bag for me with no extra charge. Yes! We will definitely stay again. Sign, Singapore Family with young children Living in HK.

The room is large in size and the service is very good. The front desk service is very professional and the breakfast tastes good. The front desk also upgraded my room for me. I will continue to choose this hotel next time. Facilities: good Health: good Environment: good Service: great

Meet at Coast City, within walking distance. Very close to Ma'anshan subway station. There is a construction site next to it, but it was not noisy during the stay. The room was clean and the bedding was very comfortable. There are three details in the room equipment that I like very much: the bedside sensor light, which is convenient for getting up at night; the electric curtains, which are convenient for bedside control; and the full-length mirror. Unfortunately, there are no slippers for bathing, and the shower equipment is a bit old. The breakfast is good, and the soup powder and coffee are recommended.