Shenzhen: 5832 hotels found

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Travelers Reviews of Shenzhen Hotels

Renaissance Shenzhen Luohu Hotel

Renaissance Shenzhen Luohu Hotel

9.3/55771 Reviews
Lo Wu Control Point, Lo Wu Railway Station
Booked this for my parents to celebrate their 30th anniversary and was happy to hear that they had a wonderful time. I emailed the hotel ahead of time to ask if they could something special for them and they surprised my parents with a cake! My parents also said the restaurant had an amazing view and was lovely to sit in for dinner and breakfast. Lots of variety for food like seafood. Taste-wise it was average but not bad and worth it for the environment. Thank you again!
Renaissance Shenzhen Bay Hotel

Renaissance Shenzhen Bay Hotel

9.3/53892 Reviews
Science and Technology Park
Stay beautifully arranged per my prior requests. Staff were extremely polite, proactive ,responsive, friendly, considerate and accommodating! Although it took some time to checkin due to a short queue, the staff kept on apologizing (I was not complaining or even say a word though) and instantly arrange the room key for my family first before she even finish the checkin procedure because she saw I had a tired kid and an infant with me. They even proactively offered me a late checkout to 3pm for the long waiting (indeed just queued for around 15-20minutes) A big plus to the team who appear to be always thinking how to serve their customers better! Room was prepared and setup for my birthday celebration and I received a complimentary birthday cake as well. Room was spacious with a special layout that I have never seen before, we loved it though and I think it's even better for a family like us whose kids like bath time a lot. Breakfast was okay, variety of choices but taste is just average to me, coffee is the best I have ever tasted in a hotel buffet so far. Staff seems not as great as the concierge team though. I had valentine's day dinner buffet dinner as well but quality was not up to expectation, seafood was not fresh enough, crab legs, lobsters, way too dry or frozen dead. Others choices were just fine. Overall, it was a great stay.

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