Tianhe Hotel (Shenzhen International Convention and Exhibition Center) Guest Reviews
4.6/5
Very Good
509 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(509)
Positive reviews(500)
Reviews with photos/video(49)
Easy to get around(28)
Classy environment(25)
Great value for money(23)
Friendly front desk staff(20)
Close to metro(18)
Delicious breakfast(17)
Convenient parking(7)
Large rooms(6)
Negative reviews(9)
Daniel Gilberto Berrocal Medina
Discount Twin Room
Stayed in мая 2023 г.
Business travelers
16 review
5.0/5
Outstanding
Posted on 25 мая 2023 г.
Nice view and food, a little far but nice place.
6/20
Response from Property: Dear guests, thank you very much for your praise of our hotel, and we will make persistent efforts to live up to your praise. The hotel is located at Exit D of Ma 'anshan subway station on Line 11, 20 minutes to the airport, 5 kilometers away from the International Convention and Exhibition Center, with convenient transportation, which is a good choice for your business trip. Thank you again for your affirmation of the hotel. I look forward to coming again. Have a nice trip!
Sandeep Kolambe
Deluxe Double Room
Stayed in апр. 2022 г.
Travel with friends
16 review
5.0/5
Outstanding
Posted on 10 апр. 2022 г.
Excellent hotel near exhibit center and metro station.
Anonymous User
Deluxe Double Room
Stayed in июля 2022 г.
Business travelers
24 review
1.0/5
Posted on 14 июля 2022 г.
The check-in experience is very bad. If you have friends who want to stay, you should pay attention. I was waiting for my nucleic acid report that day, and I returned my room without saying hello. This is the so-called service industry. Bad reviews, due to the first I didn’t have a good rest one night, and the next day I couldn’t open the hourly room to check in to catch up on sleep. It was only 4 hours of parking time. I was really speechless. I even paid 30 yuan for parking when I drove out. Fei, hey... This kind of experience is really bad, and I will definitely not live again in the future.
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Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Kuobuzhengtu-
Discount Twin Room
Stayed in дек. 2021 г.
Business travelers
6 review
5.0/5
Outstanding
Posted on 26 дек. 2021 г.
Both the service and the environment of this hotel are great. I never thought that I could live in such a good hotel for more than 100 yuan. The appearance is high-end and atmospheric, with a height of more than 20 floors. I live on the 16th floor, with a good view and very relaxing. There is also a free parking lot 🅿️ Laundry room, which is very powerful.
The front desk also told me that there is a buffet breakfast. The breakfast is in the restaurant on the first floor. There are many varieties, full and satisfying, and the service is very good. I will not be unenthusiastic because I ordered a cheap one. On the contrary, the hotel front desk and the breakfast room, The room attendants greeted me warmly.
The sanitation is also very clean ~ the location is convenient, like it 👍🏻👍🏻👍🏻
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying in Tianhe Hotel and leaving valuable comments. We will continue to work hard and improve our service standards. Thank you very much for your support and trust in our hotel. Looking forward to your attention, welcome to visit again.
Bingxuelingbai
Stayed in нояб. 2021 г.
Business travelers
43 review
4.5/5
Great
Posted on 2 дек. 2021 г.
The overall environment is good, and the breakfast is quite rich, but the signal of the telecom upstairs is not good. WiFi signal is average. There is a parking lot below, so it is convenient to enter and exit.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Tianzhitaibuyi
Stayed in нояб. 2021 г.
Business travelers
35 review
5.0/5
Outstanding
Posted on 5 нояб. 2021 г.
This hotel is very good, the breakfast is rich, and there are two free breakfasts for online booking. Although it's a buffet breakfast, if you can't eat in the restaurant in an emergency, it would be even better if you can manage it in a humanized way and provide a package service for the order share. I look forward to it~
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for staying in Tianhe Hotel and leaving valuable comments. We will continue to work hard and improve our service standards. Thank you very much for your support and trust in our hotel. Looking forward to your attention, welcome to visit again.
Anonymous User
Deluxe Double Room
Stayed in окт. 2021 г.
Business travelers
4 review
2.0/5
Posted on 26 окт. 2021 г.
The facilities are old and the room type is weird... The design of the bathroom is too strange... The sink is abrupt in the room, and the mirror is perpendicular to the sink, not facing the sink. Isn't there milk for breakfast every day? Food variety is also less. We booked more than 390 per night, not worth it.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We deeply regret your experience during your stay at the hotel. Your valuable opinions are very important to us, and we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!