LAVANDE HOTEL Reviews
LAVANDE HOTEL
Shenzhen, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
LAVANDE HOTEL Guest Reviews
4.6/5
Very Good
1421 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All Reviews(1421)
Positive reviews(1376)
Reviews with photos/video(189)
Classy environment(143)
Friendly front desk staff(128)
Easy to get around(73)
Average sound insulation(47)
Perfect for business trips(34)
Close to metro(31)
Convenient parking(28)
Delicious breakfast(24)
Negative reviews(45)
josey
Elegant Double Room
Stayed in Apr 2024
Couples
23 review
Very Good
Posted on May 1, 2024
Breakfast is tasty and wide in variety. Free extend check out yime to 3pm is good and staff are friendly. Next time will book bedrooms with view. It is rather hard to find if no map
Response from Property: Dear guests, thank you very much for choosing our hotel and providing valuable advice. If you have any questions during your stay, you can call the front desk of the hotel. We will serve you 24/7. If you can't find the location of the hotel, we can pick you up. We will further improve and improve our facilities and services. We sincerely look forward to your visit.
Sauk
Elegant Double Room
Stayed in Sep 2023
Couples
84 review
Outstanding
Posted on Sep 13, 2023
Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice
Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice Very very good good good and nice nice..
KaLok525
Panoramic Double Room
Stayed in Dec 2023
Family
2 review
Great
Posted on Dec 27, 2023
The location of hotel is convenient which is near to Sungang station of Shenzhen metro. it also has a large shopping mall "MixC" nearby.
Guest User
Elegant Double Room
Stayed in Mar 2024
Family
2 review
Outstanding
Posted on Mar 31, 2024
Good location. Suitable for family.
Response from Property: Thank you very much for choosing us and sharing your stay experience. Your recognition is our greatest support. Every step of our growth is inseparable from caring for our customers like you do! Thank you again and wish you a happy life! We look forward to your next visit！
Guest User
Panoramic Double Room
Stayed in Dec 2023
Friends
1 review
Outstanding
Posted on Dec 25, 2023
Clean and good
Guest User
Parent-child Room
Stayed in Jul 2023
Family
1 review
Outstanding
Posted on Jul 2, 2023
very good sevice
Guest User
Elegant Double Room
Stayed in Feb 2023
Couples
15 review
Outstanding
Posted on Feb 20, 2023
Nice，
女路人
Business Room (2 beds)
Stayed in Jun 2024
Family
9 review
Outstanding
Posted on Jun 16, 2024
It was my first time to stay at this hotel. The front desk staff were attentive and provided good service. Because it was raining heavily that day, when we checked in at the front desk, they gave us a cup of room-temperature scented tea, which made me feel warm. The room is comfortable and spacious, but there is a smell when the air conditioning is not turned on, but it disappears after a while.
There are shopping places and large shopping malls near the hotel, which is loved by the whole family. I will choose this hotel next time
Original TextTranslated by Google
Response from Property: My darling, Xiaoli is really happy to see that you have such a high opinion of us. Xiaoli has always adhered to the service concept of "natural, friendly and sincere" to make every guest of Xiaoli feel comfortable. Feeling the sincerity of a friend, your meeting with Xiaoli is like Bole meeting a thousand-mile horse. We are very touched by the discovery of so many advantages in us. You can see your love for us from every line in your words, so please remember, if you love, please love deeply~ Xiaoli looks forward to your visit again, okay~
Guest User
Elegant Double Room
Stayed in Jun 2024
Business travelers
173 review
Outstanding
Posted on Jun 7, 2024
Recently, I chose Lavande Hotel as my travel accommodation, and I was deeply impressed by the stay experience. The following is my detailed evaluation of this stay:
Excellent location and convenient transportation:
Lavande Hotel is located near the bustling business district, with a wide range of dining, shopping and entertainment facilities within easy walking distance.
Whether traveling for business or leisure, the location here is extremely convenient, not far from major transportation hubs.
Complete facilities and high comfort:
The decoration in the guest room is simple and elegant, the sanitation is very good, and the bed is soft and comfortable, ensuring a good night's sleep.
The hotel is equipped with supporting facilities such as parking lots, conference rooms, and self-service laundry rooms to meet the needs of different travelers.
Attentive service and enthusiastic attitude:
The service attitude of the staff is very warm and friendly. Whether it is the front desk reception or room service, they all show extremely high professionalism.
The 24-hour butler service provided by the hotel, as well as special services such as intelligent robots and Yeyi warm meals, made me feel the warmth of home.
High cost performance and excellent value for money:
Compared with hotels of the same level, the price of Lavande Hotel is very reasonable, providing a cost-effective accommodation experience.
Whether it is the room facilities, service quality or hotel environment, I feel it is a great value for money.
Original TextTranslated by Google
Response from Property: After reading your feedback word for word, Xiaoli felt extremely happy, as if the Chollima had been waiting for a long time and finally met the Bole who appreciated it! Xiaoli can tell from your words that you and your family must be warm and considerate people. We have used the best things for your experience. Your and your family’s feelings and satisfaction are our greatest concern. affim! We will continue to work hard! Let’s meet next time~~
Anonymous User
Elegant Double Room
Stayed in Mar 2024
Family
2 review
Posted on Mar 31, 2024
The hotel was formerly a wholesale market and was renovated. The appearance is dilapidated. The room facilities are worse than expected. The TV remote control is broken. The most outrageous thing is the hairdryer. The wind is slow and not hot enough. I have never tried to blow my hair more than  Half an hour!
Original TextTranslated by Google
Response from Property: Dear guest, we sincerely apologize for bringing you a bad check-in experience. During your stay in the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. Regarding the problem of the room remote control, it should be that the battery is out of power. The hotel has been newly renovated for more than a year. We can also see from the pictures you took that they are all clean and tidy. I don’t understand what you mean by the dilapidated appearance. The hair dryer you mentioned is our brand’s standard hair dryer. If you feel that the wind is not strong enough, we provide a large hair dryer. We are sorry for the inconvenience caused to you. We attach great importance to each guest's experience, and your feedback will be an important reference for us to improve our services and facilities. We will take measures to improve our services and facilities to enhance guest satisfaction. At the same time, we also hope to have the opportunity to serve you again so that you can experience the improvements and enhancements of our hotel.
Kennex Yuen
Panoramic Twin Room
Stayed in Jun 2024
Family
9 review
Posted on Jun 16, 2024
The location is very convenient, close to Sungang MRT Station, Wanxiang Food Restaurant, Baoneng Global Mall, Stationery and Toy Wholesale Center, and Fashion Wholesale Center. There are many gourmet restaurants. It's a great place for a family to spend time.
Original TextTranslated by Google
Response from Property: Ahhhh~ I must have been blinded, because it was not a five-point praise, Xiaoli and everyone were very sad. If you have any suggestions, please leave us a message. We will work hard to do better and give you a 5-point stay experience next time.
Guest User
Business Room (2 beds)
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jun 16, 2024
The room is clean, tidy, comfortable and tidy. The service is very warm and good. The facilities are complete and advanced. The electric curtains are very convenient.
Original TextTranslated by Google
Response from Property: My darling, thank you for giving us five points of praise despite your busy schedule. Xiaoli was very excited and encouraged after seeing it. Thank you for your recognition and support of us. We will definitely work harder and do better. Provide better services.
LaFaFa
Suite
Stayed in Oct 2023
Family
11 review
Posted on Oct 24, 2023
The air conditioner broke down at night, and the front desk knew what happened. We didn't call the front desk to ask, and no one told us what happened. It had been going on for at least four to five hours, and they wouldn't replace it if we didn't ask for it ourselves. The room, I don’t know if this is normal or what the situation is. The location is not bad because we have to call a car when we go in and out. . After changing rooms, there is no big bathtub. The front desk said that the price is the same, but it is not what I want. The price is the same, but the room size is smaller than the one I originally stayed in. I am not satisfied with the hotel's management and contingency measures.
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry that I could not give you a satisfactory stay experience during your stay. The hotel attaches great importance to the opinions of every guest. We will further improve and improve our facilities and services, and provide relevant training. I hope you can Give us a chance to make amends, we sincerely look forward to your visit again
𓆝𓆟hua𓆜𓆞𓆡
Panoramic Double Room
Stayed in Jul 2023
Couples
12 review
Very Good
Posted on Jul 5, 2023
I finally realized that the feeling of staying in a hotel is not the feeling of a hotel. The big bed room with a view is facing an iron frame on the outer wall. The decoration is fairly simple and the details are in place. I’m sorry for the view. The price is facing an iron frame on the outer wall. shelf
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We apologize for the dissatisfaction you experienced during your stay at the hotel. We will inform relevant departments of our opinions to improve service quality, and we are very sorry for the inconvenience caused to your stay! If you encounter any problems during your stay, you can call the hotel lobby manager or the front desk to help you solve the problem. There is a 24-hour online service! Looking forward to seeing you again, I wish you a pleasant journey!
好人一個
Elegant Double Room
Stayed in Jul 2023
Family
1 review
Posted on Jul 2, 2023
Overall the facilities of this hotel go to school
The hotel is very close to the subway station old mixc food mall
The overall environment in the hotel is acceptable
For friends who need travel information, the price of this hotel is reasonable and it is recommended to stay
Original TextTranslated by Google
6/7
Response from Property: From the review score you gave, Xiaoli can feel that you are not very satisfied, and I would like to express my deep apologies to you. Xiaoli strives to make the guests very satisfied, but there are still areas that need to be improved and improved on this road of exploration. You can be blunt. Good places Xiaoli will improve modestly, and bad places will work hard to improve. I hope You can give Xiaoli a wonderful review next time you stay, Xiaoli will definitely work hard~