Shenzhen Kaiyun Hotel (Luohu Dongmen South Road Xiangxicun Subway Station) Reviews

Response from Property: Dear guest! We attach great importance to your feedback. Since the hotel's wifi system is a three-in-one network and a China Telecom dedicated line, guests need to connect and authenticate. If you do not authenticate, you cannot use wifi. If you find that you cannot access the Internet, please contact the front desk in time to help you connect and authenticate the Internet. There are warm tips on how to access the Internet on the receipt given to guests when checking in.

Response from Property: Thanks for you.Happy new year to you!

Response from Property: 尊敬的賓客，非常感謝您入住我們酒店.期待您再次光臨，祝旅途愉快

Response from Property: Hello! Your feedback is very important. We have also found price differences on different platforms. Our selling prices on each platform are the same. The difference is due to different subsidies on the platforms, different preferential policies that customers enjoy on each platform, and the prices displayed on different customers’ mobile phones. There are differences. We have reported the price differences to the platform many times, but they have never been resolved. The reply is that different customers have different membership levels on the platform and the prices are also different. We will continue to report to the platform, and our rooms are not separated. They are all independent. Thank you for your valuable opinions.

Response from Property: Hello! The hotel is a centrally supplied hot water system, all rooms share a hot water system, did not hear other guests report hot water problems, you did not report this problem to the front desk in time, otherwise we will check in time for what reason? I wonder if you have set the shower to hot water? In addition, there were more guests coming and going on Saturday, you did not give timely feedback to the front desk so that we can promptly request the attention of other guests, our front desk is also equipped with earplugs to prevent noise.

Response from Property: Dear guests, thank you very much for staying in our hotel. I wish you a pleasant journey.

Response from Property: Dear guest, thank you very much for staying in our hotel. We look forward to your visit again and wish you a pleasant journey.

Response from Property: Dear, we take your feedback very seriously. You ordered a windowless special room in the hotel. It is small in size and has poor ventilation. The experience is not as good as the projection king room. The hotel is newly renovated, and the equipment and facilities are new. Transportation It is also very convenient. For the sake of a good experience, if you are lucky enough to come again, I do not recommend you to choose a special room. It is recommended that you choose a room with a window in our hotel. Thank you for your valuable advice.

Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.

Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.

Response from Property: First of all, thank you for your feedback. We attach great importance to it. Which room did you stay in? Our hotel has been newly renovated. After checking, no circuit problems were found. Please promptly inform us which room? The new floor drain has anti-odor and anti-smell settings. The water will drain more slowly, but it will not be blocked. However, we also need to conduct a strict inspection. Thank you very much for your opinions.

Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.

Response from Property: Thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.

Response from Property: relative! Thank you for your feedback. Shenzhen has experienced a lot of rain recently and the air is humid. We have arranged air conditioning dehumidification and room odor treatment. Your valuable opinions have inspired us to improve our accommodation experience. Thank you!