Eya Hotels Reviews
Eya Hotels
3 / F, Honglong building, No. 2057, Nanhai Avenue, Dengliang community, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Eya Hotels Guest Reviews
4.6/5
Very Good
1322 review
Verified reviewsLocation4.7
Amenities4.5
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1322)
Positive reviews(1281)
Reviews with photos/video(551)
Friendly front desk staff(269)
Convenient location(244)
Easy to get around(218)
Close to metro(134)
Many amenities(124)
Would stay again(74)
Delicious breakfast(47)
Quality bath towels(10)
Negative reviews(41)
Long Tripcation
Elegant Double Room
Stayed in Jul 2024
Solo travelers
37 review
Great
Posted on Jul 27, 2024
Hotel room quite big, comfortable & clean. Near mtr to take. More restaurants & shopping mall nearby too.
kelly
Elegant Double Room
Stayed in Jul 2024
Solo travelers
9 review
Great
Posted on Jul 30, 2024
Hotel is located near the station and room was upgraded by staff
Guest User
Elegant Double Room
Stayed in May 2024
Family
7 review
Posted on May 6, 2024
I check-in at late night, the available room only located in 3/F.
Guest User
Elegant Double Room
Stayed in May 2024
Family
5 review
Outstanding
Posted on May 5, 2024
The waiter at the counter was very polite as soon as we entered. The waiter Xiaoli deserves praise. Because the room was not cleaned well and we didn't want us to wait, we upgraded our room. The location of Shadian is also very convenient. It rained heavily yesterday, but it was not awkward. It only takes 2 minutes to walk from the subway station. The room is clean and tidy. I will definitely patronize it again☺️
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise! Xiaoya will continue to maintain the excellent accommodation environment and considerate service, making you feel at home. Looking forward to your visit, I wish you a happy life full of joy!
Guest User
Cozy Double Room
Stayed in Apr 2024
Business travelers
1 review
Outstanding
Posted on Apr 28, 2024
The room is very comfortable, it won't get damp even on rainy days, and the soundproofing is very good. For us, being able to sleep well after a busy day of picking up goods is a small blessing. Xiao C's service is really good, and the lemonade at the front desk is delicious.
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoya! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
Guest User
Elegant Double Room
Stayed in Apr 2024
Other
10 review
Posted on Apr 28, 2024
The location of the hotel is very good. It only takes 5 minutes to walk from the subway station.
There is a slight difference between the room and the picture. The ratio of the room to the bathroom is small.
No, the lighting in the room is a little dark and there is no refrigerator in the room
Original TextTranslated by Google
Response from Property: I'm sorry that I didn't get your five-star praise. I'm very sad. If you encounter any dissatisfaction during your stay, you can contact the front desk directly to deal with it. The hotel is located in the clothing city area in the center of Nanshan District. It is a cost-effective hotel. It is close to Raffles Square, food, drink, entertainment, cinemas, and Nanyou Clothing City Shopping Center. Oia is still looking forward to your next visit.
Yueerkanshijie
Cozy Double Room
Stayed in Apr 2024
Business travelers
4 review
Outstanding
Posted on Apr 26, 2024
This is my second stay here. The environment and hygiene are very good, the service is very considerate, especially Xiaoli at the front desk is very enthusiastic and considerate of customers. I am very satisfied.
Original TextTranslated by Google
Response from Property: Thank you for your enthusiastic praise and support for Xiaoya! We are very pleased to see your thoughtful comments. Your affirmation is the greatest motivation for our unremitting efforts, and it also makes our persistence more meaningful. We will continue to improve the quality of our service and look forward to welcoming you again and meeting every one of you who has come from afar!
Guest User
Guestroom - with View (Double bed)
Stayed in Apr 2024
Couples
4 review
Outstanding
Posted on Apr 3, 2024
I changed other hotels for comparison. I decided to stay in Oia. I didn't pay much attention to the pictures when I booked the room last time and booked a room without windows. Compared with other rooms, Oia is more comfortable. The service is also good! The front desk lady recognized me. She even upgraded the room! She also gave me a breakfast coupon! There are also many snacks nearby, and there is a clothing market and a subway station downstairs. Very convenient!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your recognition of Oia Hotel. Your recognition and affirmation is our greatest motivation. We will continue to work hard to make every guest who comes to the hotel feel the warmth of home like you. I hope that you can have a new experience next time. You are welcome to follow us at any time~
Anonymous User
Elegant Double Room
Stayed in Mar 2024
Couples
4 review
Posted on Apr 1, 2024
You really shouldn't choose a room with a big bed and no window. It says there is no window, but there is a transparent window that faces the outside of the elevator and you can see inside. You can't close it and can only pull up the curtains. You can hear people talking inside waiting for the elevator. I told the front desk that it was too scary. The front desk said that this room type is like this. They can only change us to twin beds, so you should think carefully. The front desk is also relatively simple. It is 5 meters away from the elevator. It's really exaggerated.
Original TextTranslated by Google
Response from Property: Dear customer, hello! Thank you for your evaluation and feedback in your busy schedule. We regret and apologize for your dissatisfaction. The elegant big bed is a windowless room. The platform has pictures and details. The transparent glass wall design can make you feel unique and beautiful visually. You can't see it from the outside with the curtains drawn. Next time, you can choose another room type. I look forward to your experience. I still look forward to your next visit!
Guest User
Elegant Double Room
Stayed in Mar 2024
Family
12 review
Very Good
Posted on Mar 24, 2024
The location is excellent, with the subway station downstairs and Raffles City shopping mall next to it. The room was comfortable and a good size. The Internet is not very stable and some movies cannot be viewed. Room soundproofing needs to be improved.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule, but it is a pity that we cannot get your full five-star praise. If you have any unsatisfactory problems during your stay, you can contact us at any time. We will try our best to help you solve the problem at the 24-hour front desk. We hope you can book this hotel again and look forward to your next visit~
Huaidexiaoqu
Cozy Double Room
Stayed in Mar 2024
Business travelers
1 review
Outstanding
Posted on Mar 9, 2024
The front desk service is very good. It is close to the market and there are many snacks around. It is recommended to stay in Oia Hotel. It is very comfortable.
Original TextTranslated by Google
Response from Property: Thank you for your careful review. We also always believe that we can do it well with our heart. We are willing to share the joy of growth with you on the road in pursuit of the ultimate service. We will bring you more surprises and touches. Welcome to come home often~
Guest User
Elegant Twin Room
Stayed in Feb 2024
Other
6 review
Outstanding
Posted on Feb 24, 2024
I stayed at Oia Hotel for the second time. The room was very clean, the bedding was also clean. I booked an elegant twin room with fresh air in the room, so it was not stuffy. I was very satisfied every time I stayed there. It was very convenient to come and look at the clothes. The hotel elevator can go down to the market on the -1 floor. People who stay at this hotel basically come here to get goods. The subway is also very convenient. It takes 40 minutes to get to the airport and high-speed rail.
Original TextTranslated by Google
Response from Property: The world is so beautiful. I am very happy to meet you at Eya Hotel. Seeing that you like it so much, Xiaoya also feels very warm. Seeing your affirmation and satisfaction, we are really very moved. Xiaoya wishes you all the best. We will continue to work hard and be ready for you to come back.
Guest User
Elegant Double Room
Stayed in Feb 2024
Other
4 review
Very Good
Posted on Feb 19, 2024
The room was OK, but the hygiene was average. There were a few long hairs on the floor of the bathroom. The two toothbrushes provided were not the same? I was a little worried that someone had opened it. The shower in the room was not easy to use either. It was everywhere.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for your evaluation in your busy schedule. It is a pity that you did not receive your five-star praise. The toothbrushes you see are different because different styles were purchased before and after. You can use them with confidence. We will also pay attention to and solve the hygiene problems you reported and strengthen management training. If you encounter any dissatisfaction during your stay, I hope you can inform us as soon as possible. Our hotel is located in the clothing city area in the center of Nanshan District. It is a hotel with a high cost-effectiveness. Iya is still looking forward to your next visit.
nicwong502
Cozy Double Room
Stayed in Feb 2024
Family
2 review
Amazing
Posted on Apr 11, 2024
The selected room was of a suitable size, clean and tidy, and the location was not far from the subway station. It was very convenient for traveling. The staff were also very friendly. I would stay here again.
Original TextTranslated by Google
Response from Property: I'm sorry that I didn't get your five-star praise. I'm very sad. If you encounter any dissatisfaction during your stay, you can contact the front desk directly to deal with it. The hotel is located in the clothing city area in the center of Nanshan District. It is a cost-effective hotel. It is close to Raffles Square, food, drink, entertainment, cinemas, and Nanyou Clothing City Shopping Center. Oia is still looking forward to your next visit.
Na Na chau
Elegant Double Room
Stayed in Feb 2024
Couples
3 review
Great
Posted on Feb 17, 2024
It's very close to the South Petroleum Station. There is a shopping mall nearby with a lot of things to buy. I'll go there next time.
It's close to Fushi Lai Shopping Mall, where you can find stuffed animals, a lot of restaurants, very cheap, and there's also karaoke.
It is worth recommending. The hotel room is relatively small and hygienic. It is clean.
Original TextTranslated by Google
Response from Property: I'm sorry that I didn't get your five-star praise. I'm very sad. Our hotel is located in the clothing city area in the city center of Nanshan District. It is a cost-effective hotel. It is close to Raffles Square, food, drink, entertainment, cinemas, and Nanyou Clothing City Shopping Center. If you encounter any dissatisfaction during your stay, I hope you can inform us as soon as possible. Oia is still looking forward to your next visit.