Fenghuang Zhihui Apartment Hotel (Phoenix Regimen Hotel) Guest Reviews
4.1/5
217 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.2
Amenities4.0
Service4.1
Cleanliness4.1
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All reviews(217)
Positive reviews(184)
Reviews with photos/video(35)
Classy environment(45)
Large rooms(24)
Great value for money(18)
Loved the view(10)
Average sound insulation(10)
Easy to get around(6)
Convenient parking(6)
Friendly front desk staff(3)
Negative reviews(33)
Shiwaciouyangxiu
deluxe king
Stayed in Feb 2023
Business travelers
1 review
1.0/5
Posted on Feb 8, 2023
One of the worst hotels I've ever stayed in. The bed is nestled in the middle, and the walls and floors are full of stains. After pouring a bottle of shampoo and washing your hair, you can't get any bubbles, and the toothpaste also doesn't even get any bubbles. There was only a shell left on the nursing set, and it was still in that position. . . . . I don't know where those good reviews come from? ? ?
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Guest User
Standard Twin Room
Stayed in Oct 2022
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 7, 2022
This is the second time I stayed at this hotel. The environment of the hotel is very good in the community. It is very comfortable for family members to stay. It is close to the seaside plank road and Yihai City.
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Anonymous User
Deluxe Twin Room
Stayed in Oct 2022
Travel with friends
3 review
1.0/5
Posted on Oct 3, 2022
The cabinet is dusty, the chair cushions are full of stains, the last two sheets and quilt covers have small stains, I asked the room service to change the sheets, and tried to make me accept the dirty sheets, saying that they cannot be washed off, and I have been persuading me to use these. , until I said to communicate with your boss, she said oops, I will change it for you. It’s really not black, I’ve communicated with Ctrip’s customer service, and there are communication records and orders. If you’re traveling, don’t stay here. If you really can’t find a place to stay in the middle of the night, you just need a place to sleep. This kind of thinking is okay. Let me tell you, I don't recommend reporting what you expect. The changed sheets also have dirty spots. It costs more than 270 yuan for a double room. It's really not worth it
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6/7
Anonymous User
deluxe king
Stayed in Mar 2023
Family
39 review
3.2/5
Posted on Mar 13, 2023
I can only say that you get what you pay for, the environment is good, and the community is very green. It's just a mattress, with a thin sheet directly on it, making people afraid to sleep. The two washing cups are different, and the water cups are not cleaned, alas. . . It can only be said that express hotels should also have the hygienic standards of express hotels.
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Mucheng
Standard Twin Room
Stayed in Feb 2023
Business travelers
7 review
1.0/5
Posted on Feb 11, 2023
The furniture is dilapidated, the room smells bad, there is no switch or socket at the head of the bed, the service attitude is also poor, extremely poor, there is no hot water in the morning, and it takes half an hour to get hot water after going back at night
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Damoutianshichuzhuangwang
deluxe king
Stayed in Jul 2022
Business travelers
3 review
1.0/5
Posted on Jul 12, 2022
Very dissatisfied with the business hotel service. The room is unhygienic. The front desk kept urging me to check out
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Response from Property: Has the front desk been urging you to check out? What is the name of your room? Check it out here.
Guest User
Standard Twin Room
Stayed in May 2022
Other
2 review
1.0/5
Posted on May 23, 2022
The sound insulation is very poor, some rooms have poor air conditioning, the facilities are very old, the quilt has large yellow spots, a piece of the ceiling fell off and hit people when taking a shower, it was a shock, some rooms have no mosquito screens, and some air conditioners are very loud No refrigeration, musty smell when you enter the room, the phone in the room is unavailable, the water is from September last year, needs to be improved
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Kongkongchengkejie
Deluxe Twin Room
Stayed in Apr 2022
Travel with friends
19 review
3.7/5
Posted on Jun 28, 2022
The environment is good. It was also very good before the decoration, but it is a bit old. I simply slept and didn't use many facilities. But living at the foot of this mountain, you can go to Wutong Mountain and Enshang Reservoir at any time, which is very good
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Guest User
deluxe king
Stayed in Dec 2021
Business travelers
4 review
1.0/5
Posted on Dec 5, 2021
I was really speechless. I was allergic to the whole body after staying in the hotel for one night. The hotel found various reasons and refused to take any responsibility, not even an apology. I really admire it
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Response from Property: When will you check in? When do you check out? When did you find out you were allergic? What is the doctor's diagnosis?