ATOUR HOTEL(Shenzhen International Convention and Exhibition Center.Fengtang avenue) Reviews
ATOUR HOTEL(Shenzhen International Convention and Exhibition Center.Fengtang avenue)
Fuhong Industrial Park, 604 Tangwei Fengtang Avenue, Baoan District, Shenzhen, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
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ATOUR HOTEL(Shenzhen International Convention and Exhibition Center.Fengtang avenue) Guest Reviews
4.8/5
Excellent
423 review
Verified reviewsLocation4.7
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(423)
Positive reviews(419)
Reviews with photos/video(47)
Awesome rooms(108)
Classy environment(44)
Delicious breakfast(40)
Friendly front desk staff(33)
Quiet & comfortable(25)
Large rooms(17)
Perfect for business trips(8)
Awesome gym(6)
Negative reviews(4)
jennyawn
Superior Double Room
Stayed in Aug 2024
Business travelers
1 review
Very Good
Posted on Sep 3, 2024
This hotel to the Fuhai / bao an Exhibition is quite near, about 10-15mins car journey. However, we need to take taxi to metro since it's about 2km away. A car ride to the town area, can easily take 1hour, if there isn't bad jam. to top it off, you also have to pay the expressway toll, 10-16rmb.
Hotel is clean, breakfast limited choices, but for the price paid, really can't complain too much about it.
Response from Property: i'm so sorry,the hotel mainly targets exhibitions,belonging to the suburban area, so it's relatively fay from the city center,we are very sorry for any inconvence caused to you!!！
Anonymous User
Superior Double Room
Stayed in Sep 2023
Couples
39 review
Very Good
Posted on Sep 28, 2023
great location and nice place, will come here again and introduce to my fds.
Response from Property: Thank you for support and anything ,Welcome to see you next time!!!!
Guest User
Guestroom (2 beds)
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 9, 2024
Very good very nice
Pekka
Guestroom (2 beds)
Stayed in Sep 2023
Business travelers
8 review
Posted on Oct 15, 2023
So so and poor location. But only one available near expo center
Response from Property: Thank you very much for your stay and reviews! We are sorry that this stay did not meet your expectations, thank you for your comments, and hope to have a new feeling next time! Looking forward to coming back again!
Guest User
Superior Double Room
Stayed in Sep 2023
Business travelers
4 review
Outstanding
Posted on Nov 6, 2023
very good
Guest User
Elegant Queen Room
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Sep 15, 2024
Very good experience. The staff is super nice. The room was upgraded for free and breakfast was given as a gift. The breakfast experience was also very good. Many details are simple but tasteful.
Original TextTranslated by Google
Response from Property: Hehe, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. Atour provides a fourth space for travelers on the road to relax and rest. I hope that Atour will accompany you on every journey and bring unexpected touches to your life!
Guest User
Guestroom (2 beds)
Stayed in Sep 2024
Business travelers
4 review
Amazing
Posted on Sep 7, 2024
The hotel front desk service is very good. After the camera was left behind, I notified them in time. I like the service staff. The breakfast variety is relatively rich, and the restaurant staff responded promptly. After the coffee machine had a problem, it was handled in time and helped to make coffee and send it.
Finally, there was a relatively large stain on the sofa in the room, which was not good.
Original TextTranslated by Google
Response from Property: Dear Duoer, I am very sorry that I could not give you a perfect stay experience. We will promptly respond to your feedback and hope that you will have a good experience next time. This is our basic requirement. Giving you the best stay experience is Duoer's driving force. Thank you very much for your valuable comments in your busy schedule. I hope you can give Xiaoduo a chance. Next time, we will do our best to give you a different stay experience~
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
6 review
Posted on Aug 22, 2024
First of all, the reception service is good!
But I always feel that I stayed in a fake Atour. The superior room has no refrigerator, no drinks, no drip coffee (I went to the front desk to get it later), the wallpaper is tattered, the TV can't project the screen, and the vents are full of dust... If I hadn't stayed in Atour, I would have believed the waiter's explanation that "we only have a few wooden rooms with those..."! But the fact is that the most ordinary Atour rooms I stayed in Zhongshan and Jiangmen were like these. If Atour has only started to change its standards this year, then I will never choose Atour again. After all, there are too many choices at this price~~~
Original TextTranslated by Google
Response from Property: Duoer is deeply sorry for bringing you a bad experience during your trip. The room type introduction details of the hotel's superior rooms on the platform are consistent with the hotel configuration. Please believe that Duoer is absolutely loyal to customers. Thank you for your valuable suggestions. Duoer will definitely pay attention to rectification and strengthen inspections. On your next trip to Shenzhen, you are invited to come again to test our progress and changes. This situation will not happen again. If you have any questions, please contact us within 24 hours to help you solve them as soon as possible! Sincerely your most sincere evaluation and recognition, looking forward to serving you again!
Guest User
Guestroom (Double bed)
Stayed in Aug 2024
Travel with friends
5 review
Outstanding
Posted on Aug 16, 2024
Very good service. There are free drinks at the front desk when it's hot. They are very attentive. I like it. I will come again next time.
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Response from Property: Dear guests, I look at the sky in the morning and the clouds in the evening. I miss you when I walk and when I sit. Thank you for choosing Atour. I look forward to meeting you again. Thank you for your praise for our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Tengyuantuojiao.
Superior Double Room
Stayed in Aug 2024
Couples
3 review
Outstanding
Posted on Aug 16, 2024
The room was very clean and tidy
We booked the hotel on short notice, and the hotel was very considerate to call and inquire about our arrival time😊
The staff were very enthusiastic❤️🔥
I will still choose Atour when I come to Shenzhen next time!!!
Original TextTranslated by Google
Response from Property: Thank you for your full-score evaluation. Your recognition is the driving force for our progress. Sometimes, what is unforgettable at first sight is not necessarily luxury and cumbersome, but the warmth close to the heart. Making ordinary details exquisite and serious will form great power. We are willing to be the guardian of warmth and simplicity in the modern hurried life. You will come, and we will always be there!
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
5 review
Outstanding
Posted on Aug 31, 2024
Hygiene: Very clean
Service: Very good
Original TextTranslated by Google
Response from Property: biubiubiu~~Sending you a grateful heart, thank you for your support~Looking forward to your next stay!
Guest User
Elegant Queen Room
Stayed in May 2024
Travel with friends
4 review
Outstanding
Posted on May 20, 2024
The environment is very good, parking is convenient, and most importantly, the store clerks are very nice and the stay is very pleasant.
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Response from Property: The beauty of this world always has some surprising encounters. For example, when Duoer met you~
Иван Погорельцев
Superior Double Room
Stayed in Sep 2024
Business travelers
6 review
Posted on Sep 12, 2024
The room smelled strange. The air conditioner worked strangely, it turned on at night and woke up from the volume.
The corridors smell of cigarettes
The hotel is for one night, I would not recommend it for a long time.
The Wi-Fi worked well.
The room is clean, but there is a smell
Original TextTranslated by Google
Response from Property: Thank you very much for your stay and comments! Thank you for your opinions. During your stay, Duoer will strengthen the improvement of the hotel's hardware and software facilities, regularly maintain and update the room environment, equipment and public area facilities, so as to ensure a more comfortable and clean environment. I hope you will have a brand new experience next time you come! I look forward to your visit again!
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Aug 30, 2024
The front desk staff was very welcoming. The room was clean and tidy. The front desk also reserved a quiet room for me, which was very thoughtful. I always had insomnia when I was on business trips. This time, I slept very well in the two nights I stayed at Atour, and the pillows were comfortable.
Original TextTranslated by Google
Response from Property: Atour meets your soul. Hold a book, taste a cup of tea, and enjoy the most sincere care and warmest service from Atour people. Hearts are warm, people are warm, and when we meet, that warmth is the joy of a lifetime. Looking forward to the next beautiful encounter with you, Atour will always be waiting at the next stop~
Anonymous User
Superior Room (2 beds)
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Aug 31, 2024
The room is large and quiet, with free laundry and gym. Compared with other hotels of the same price, this hotel is the best value for money. It is close to the convention center, so it is very convenient to stay here if you are attending an exhibition.
Original TextTranslated by Google
Response from Property: Hehe, seeing your five-star praise, I suddenly feel full of strength. First of all, thank you very much for your trust in choosing Atour among many hotels. It is our unshirkable responsibility to provide you with high-quality and considerate services, so that you can feel the warmth even in a strange city. Atour provides a fourth space for travelers on the road to relax and rest. I hope that Atour will accompany you on every journey and bring unexpected touches to your life!