Shenzhen Kaihe Hotel Reviews

Response from Property: Hello，distinguished guests！thank you for staying at KaiHe Hotel and being satisfied with our service, and thank you very much for your support to usWith love, we will work harder and wholeheartedly provide you with better service, looking forward to your next visit! thankThank!

Response from Property: Dear guests, our staff knocked on your room door because there are other people in your room who have not registered, and all people who enter the hotel room need to show their ID to register, which is the rule. We also tried to contact you by phone before knocking on the door, but you didn't answer, so please understand. We apologize for not being able to make your stay enjoyable.

Response from Property: Distinguished Guests: Thank you for checking in and sharing! As long as you are satisfied, we pay more efforts are happy! ! Looking forward to your re-check-in!

Response from Property: Distinguished Guests:Thank you for your strong support of KAIHE Hotel, your satisfaction is the hotel forward momentum, needless to say, often come! Wish: good work, Have a good mood！

Response from Property: Dear guests, you can spend a good time in our hotel, we are deeply honored and look forward to your visit again

Response from Property: Dear Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will come back next time. If you come, you can point out our shortcomings to us, and we will strive to do better. Our attentive service makes every guest who comes to the store feel the warmth of home. We hope that our service can bring you more surprises and Touched and looking forward to your next visit!

Response from Property: Thank you for your comments. We apologize for any problems you had during your stay. We never want our guests to have a bad experience and I assure you that we will get to the bottom of the issues you have raised. If it is convenient for you, I would like to know more about your stay, so that we can improve the facilities and services of the hotel. Thank you for staying in our hotel and hope to serve you again next time.

Response from Property: Dear guest: Thank you for staying at Kaihe Hotel. We are very sorry that you are disappointed with your stay. We apologize for this. We will seriously study the problems you mentioned and actively rectify them. We have replaced the equipment damage you reported. Our bath towels are all sealed. After washing and sterilizing at high temperature in the washing factory, they will be sealed to avoid secondary pollution. I hope you have the opportunity to try our Hejing room type with external windows, which will be brighter and will definitely give you a different stay experience. Once again, I express my deep apologies for the inconvenience caused to you. I wish you good work and good health!

Response from Property: Dear guests, thank you for your stay and for giving us the opportunity to serve you. Your comments and suggestions are our precious treasures. We will continue to work hard to improve our services and hope to meet you again at Kaihe Hotel. I wish you a happy mood and a happy family!