Grand Soluxe Zhongyou Hotel Shenzhen Reviews
Grand Soluxe Zhongyou Hotel Shenzhen
1110 Nanshan Avenue (Nanshan Dadao), Nanshan District, Shenzhen, Guangdong, 518054, ChinaView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Grand Soluxe Zhongyou Hotel Shenzhen Guest Reviews
4.6/5
Very Good
1040 review
Verified reviewsLocation4.6
Amenities4.6
Service4.6
Cleanliness4.6
Filter by:
Sort by:
All reviews(1040)
Positive reviews(1016)
Reviews with photos/video(146)
Easy to get around(100)
Friendly front desk staff(92)
Close to metro(44)
Delicious breakfast(35)
Perfect for business trips(29)
Stayed multiple times(19)
Awesome gym(12)
Delicious buffet(5)
Negative reviews(24)
Guest User
Deluxe Room King Size
Stayed in Feb 2024
Couples
14 review
Posted on Feb 14, 2024
The hotel was okay with the room but the gym was a disaster because it has 3 treadmills but one was old and there is weird noise and the middle one wasn’t working, only one was working. After working out went to grab water but the water machine was very dirty and filthy. I don’t think the gym room was clean at all which was very disappointing and to be honest I wouldn’t pick to stay at this hotel as I need to do gym daily.
Response from Property: Thank you for choosing to stay at the Grand Soluxe Zhongyou Hotel Shenzhen, we hereby apologize for your unpleasant experience mentioned above, a series of training sessions aimed at improving service quality and guest service standards have been quickly initiated to ensure that we provide better service to you and all our guests. We must thank you for valuable feedback of which is a guide for us to improve our service. We wish and welcome you stay in our hotel again, we will make special arrangements according to your requests. Thank you so much and wish you all the best.
Romantic traveller
Superior Double Room
Stayed in Jul 2023
Couples
21 review
Outstanding
Posted on Jul 19, 2023
Very nice and comfortable hotel now as like 15years ago. Had good staying while we travel SZ
Thumbs up
Response from Property: We appreciate for your supporting to the Grand Soluxe Zhongyou Hotel Shenzhen as always. We are very glad to receive your positive comments. Your satisfaction of the stay in our hotel is our biggest motivation to gain the future improvements. We will continue to do our best as we have ever been to provide the most comfortable, carefulness ans consideration services to all the hotel guests. We look forward to seeing you again, and thank you again for your comments! 感谢您一直以来对中油阳光大酒店的支持。很高兴看到您对我们酒店的肯定，您的满意是我们前进的最大动力，我们也将一如既往做到最好给您及所有客人提供最舒适最愉悦的服务。我们期待您再次光临，再次感谢您的点评!
Brent Richard
Superior Double Room
Stayed in Jun 2023
Couples
2 review
Amazing
Posted on Jul 3, 2023
Very nice hotel. The breakfast buffet was very good. The gym was very nice.
The rooms are cozy, and comfortable. Walking distance to two metro stations. One of the best hotels in the local area.
Response from Property: We appreciate your feedback regarding the services、facilities and location of our hotel.We hope to have the opportunity to welcome you back in the future with an both improved and memoriable experience.Warmest regards.
Guest User
Superior Double Room
Stayed in Sep 2024
Business travelers
1 review
Outstanding
Posted on Sep 4, 2024
Great stay
Guest User
Superior Double Room
Stayed in Jul 2024
Business travelers
9 review
Very Good
Posted on Jul 13, 2024
Good ..
Guest User
Deluxe Room Twin Size
Stayed in Sep 2024
Other
1 review
Outstanding
Posted on Sep 7, 2024
The location of the hotel is very good, with convenient transportation, close to the commercial district and tourist attractions. Turn right after leaving the hotel and go straight for a few hundred meters to the subway station, which is very convenient for shopping and playing. The room is clean and tidy and very comfortable. Xiaoxin at the front desk was enthusiastic and helped me upgrade the room for free, arranging it close to the community and very quiet. I will stay here next time!
Original TextTranslated by Google
Guest User
Deluxe Room Twin Size
Stayed in Sep 2024
Travel with friends
2 review
Outstanding
Posted on Sep 6, 2024
The hotel is in a prime location, close to the city, very good, the room is very clean, the bathroom is separated into wet and dry areas, the front desk lady Yingxin warmly received us, the check-in was very fast, and I was very satisfied with staying in this hotel 👍The hotel service is very good, very enthusiastic, the service attitude is particularly good, the sanitation is very clean, parking is convenient, and access is also convenient. Overall, it is very comfortable🥰🥰
Original TextTranslated by Google
Response from Property: Thank you for choosing to stay at Shenzhen PetroChina Sunshine Hotel. The hotel is located in the bustling area of Nanshan Center, with convenient transportation. It is an ideal place for tourism, vacation, and business travel. We provide personalized services to all guests. If you have any needs during your next stay, please let us know at any time. We will make special arrangements according to your needs. We look forward to seeing you again!
Guest User
Deluxe Room Twin Size
Stayed in Aug 2024
Solo travelers
3 review
Outstanding
Posted on Sep 1, 2024
The hotel lobby is very nice. Xiaolong at the front desk provided good service and helped me upgrade the room. I am very satisfied with this room type. The room is clean and tidy. It is very suitable for business travelers like us. The Wiff speed in the room is also very fast. The overall feeling is good
Original TextTranslated by Google
Guest User
Deluxe Room Twin Size
Stayed in Aug 2024
Travel with friends
1 review
Outstanding
Posted on Aug 27, 2024
I often stay in this hotel in Shenzhen. Although it is an old hotel, the decoration and rooms are very new. The service of the staff is very enthusiastic, especially Xiaotian, Xiaozhen and Dandan at the front desk. It is very close to the subway entrance and the transportation is very convenient. There are many things to eat and play nearby. It is really a very good hotel.
Original TextTranslated by Google
Guest User
Deluxe Room Twin Size
Stayed in Aug 2024
Business travelers
58 review
Outstanding
Posted on Aug 30, 2024
I always stay here when I come to Shenzhen on business. It should be the closest place to the airport in the city, close to Shenzhen Bay, and convenient to Hong Kong Airport.
I stayed here for a week this time. I washed my clothes and the waiter brought a clothes drying rack. It was really thoughtful. Thank you Miss Liang. I will stay here again when I come to Shenzhen in the future.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
2 review
Outstanding
Posted on Aug 26, 2024
The hotel is in a good location, close to the subway entrance, and convenient for transportation, subway and taxi. The room is very comfortable, simple and odorless, and the price/performance ratio is also acceptable. The hotel front desk receptionist Dandan provided very good service. She was very enthusiastic and patient in answering questions. Thank you very much. I will come here again next time!
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
3 review
Outstanding
Posted on Aug 24, 2024
The room is clean, sanitary and quiet. The location is good and the transportation is convenient. It is very suitable for business trips. There is also a gym on the fifth floor with complete equipment. I am quite satisfied with the price-performance ratio of an old four-star hotel. The lobby facilities are also very good. The service attitude of Xiaorong at the front desk is satisfactory.
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2024
Solo travelers
2 review
Outstanding
Posted on Aug 15, 2024
It's actually pretty good. The price/performance ratio is quite high. Although the hotel style is a bit old, it's clean and tidy. The bed is quite comfortable. The service at the front desk is also good. Miss Yingxin is warm and professional. I will stay here again! By the way, the gym is good! There are a lot of equipment! ! ! ! ! Squats, bench presses and other needs can be met😌
Original TextTranslated by Google
Guest User
Superior Double Room
Stayed in Aug 2024
Business travelers
4 review
Outstanding
Posted on Aug 13, 2024
The room is very comfortable, the environment is comfortable, the transportation is convenient, the subway station is near the hotel, the facilities are complete, Yingxin and Peng Miao at the front desk also helped me upgrade the room, I will stay here next time
Original TextTranslated by Google
Guest User
Deluxe Room Twin Size
Stayed in Aug 2024
Business travelers
49 review
Very Good
Posted on Aug 8, 2024
The room is simple and fresh without the damp smell unique to the south, which is very valuable. Although the hotel is an old hotel, the surrounding transportation is convenient, facing Qianhai CBD to the west, and the airport is very friendly to business travelers!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and for your affirmation of us! We will continue to provide warm, thoughtful and personalized services to every guest. Looking forward to your next visit!