Mercure Shenzhen Longgang Reviews
Mercure Shenzhen Longgang
No.33 Fenghuang Road, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
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1 night
Mercure Shenzhen Longgang Guest Reviews
4.8/5
Excellent
1137 review
Verified reviewsLocation4.7
Amenities4.8
Service4.9
Cleanliness4.8
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All reviews(1137)
Positive reviews(1131)
Reviews with photos/video(146)
Delicious breakfast(196)
Friendly front desk staff(185)
Large rooms(91)
Many amenities(56)
Convenient parking(41)
Stayed multiple times(16)
Delicious buffet(8)
Awesome gym(6)
Negative reviews(5)
KA TAI
Deluxe King Bed Room
Stayed in 2024년 5월
Family
7 review
Very Good
Posted on 2024년5월16일
Good location if you have a car as it is close to Long Gang WanDa. Room is big but design is not good
Response from Property: Thank you for your support and affirmation. We will continue to work hard to bring warm and comfortable experiences and beautiful travel memories to our guests. We look forward to your visit again!
Suen
Deluxe King Bed Room
Stayed in 2024년 2월
Solo travelers
1 review
Great
Posted on 2024년2월16일
Check in is very efficient and friendly. Room is clean and air-con works well. I’m happy to seeing they provided welcome fruits and free drink in fridge which are very sweet treat. Overall I have spent a good time here and will visit again if I come here nearby.
Response from Property: We adhere to the professional service level of international five-star hotels, provide quality services to guests from all over the world, and make you feel the warmth of home. If a hotel is a way of meeting, then the friendship after entering the store is truly eternal. When you feel satisfied and gratified by our service, we are also sincerely happy. Your praise and your praise make us deeply Deeply touched, I wish you happiness every day!
Guest User
Executive Twin Bed Room
Stayed in 2024년 5월
Family
2 review
Amazing
Posted on 2024년5월19일
We only stayed for one night. The service was exceptional, we thought we had booked rooms with breakfast and were super bummed when we checked out booking again that it came without. However the staff offered to give us free breakfast, for half the number of people we had, we still much appreciate their gesture. Breakfast assortment was decent. Staff were always friendly and helpful. Would recommend and go back!
Response from Property: Thank you for your support and affirmation. We will continue to work hard to bring warm and comfortable experiences and beautiful travel memories to our guests. We look forward to your visit again!
Guest User
Standard King Bed Room
Stayed in 2024년 4월
Business travelers
6 review
Outstanding
Posted on 2024년5월10일
Mercure Shenzhen Pinghu offers a sophisticated and contemporary stay with its well-appointed rooms and attentive service. The hotel features excellent amenities, including a fitness center and various dining options that cater to all tastes. While its location is slightly removed from Shenzhen's bustling city center, the peaceful environment and high level of comfort provide a delightful retreat, earning it a strong 4.5 out of 5 stars.
Response from Property: Dear guest, thank you for your perfect review. We will continue to maintain it and look forward to your next stay. We wish you a perfect journey in Shenzhen.
Charisse
Standard King Bed Room
Stayed in 2024년 5월
Business travelers
9 review
Outstanding
Posted on 2024년5월29일
Nice hotel , clean room with good service . Free soft drinks in room !
Response from Property: Getting your satisfaction is just the beginning. Surprise and emotion are Xiaomei's constant pursuit goals. Thank you for your company all the way!
SUM Jolly
Standard King Bed Room
Stayed in 2024년 2월
Couples
1 review
Outstanding
Posted on 2024년2월23일
Thank you very much for the friendly and helpful staff :) nice hotel!
Response from Property: To get your satisfaction is worth the money. "Meeting is a wish made in a hundred years, and acquaintance is a beautiful fulfillment in this life." The sunshine in the morning is Xiaomei's blessing to you. I wish you a happy life! ! ! Look forward to meeting you next time ~!
Hello ha
Standard King Bed Room
Stayed in 2023년 9월
Couples
4 review
Outstanding
Posted on 2023년9월4일
I highly recommend Mercure Shenzhen Pinghu as an exceptional accommodation choice. With its comfortable and clean environment, the hotel's standout feature is the warm and attentive service provided by its staff. From the moment you arrive, you'll be greeted by friendly faces who make you feel valued and respected. The staff goes above and beyond to assist with your needs and ensure a memorable stay. The hotel maintains excellent cleanliness standards throughout, allowing you to relax and enjoy a tranquil atmosphere.
Response from Property: Thank you for your careful sharing and affirmation. We will certainly serve every in-house guest with "Do not forget your initiative mind, don't forget our mission" and bring comfort to the guests.
Firstwatch Asia Trips
Standard King Bed Room
Stayed in 2023년 10월
Business travelers
4 review
Amazing
Posted on 2023년10월25일
All was fine except a bit boring on breakfast
Response from Property: Thank you for staying at Mercure Shenzhen Kunyi Hotel. We are committed to creating a warm and comfortable accommodation and living environment for our guests. Your satisfaction is our service tenet. We look forward to your visit again and continue to create a difference for your next stay. Great accommodation experience!
Jacky
Standard 2-bed Room
Stayed in 2024년 2월
Travel with friends
3 review
Posted on 2024년2월27일
The room has smoke smelling …
Response from Property: Dear Guest,We are very sorry for the unsatisfactory experience caused by the smoke smell, we sincerely apologize to you. We will thoroughly clean the room, eliminate the smell of smoke. Looking forward to your next visit with enthusiasm.
Guest User
Executive King Bed Room
Stayed in 2023년 9월
Business travelers
42 review
Outstanding
Posted on 2023년10월2일
Nice~~~
Guest User
Standard King Bed Room
Stayed in 2023년 11월
Business travelers
4 review
Outstanding
Posted on 2023년11월18일
good😀
Guest User
Standard 2-bed Room
Stayed in 2023년 5월
Family
1 review
Outstanding
Posted on 2023년5월28일
Good good
Guest User
Standard King Bed Room
Stayed in 2024년 9월
Business travelers
5 review
Outstanding
Posted on 2024년9월7일
Kelly at the front desk provided thoughtful service, the facilities are complete, and the rooms are clean and comfortable. The location is excellent, the transportation is convenient, and the scenery is beautiful. The breakfast is rich and varied, and the taste is excellent. The overall experience exceeded expectations, highly recommended, and the first choice for business trips!
Original TextTranslated by Google
Response from Property: Thank you for your praise in your busy schedule. We always believe that good reputation and publicity come from every guest. We look forward to your next stay. May you be healthy and happy every day!
CWCHUNG
Standard King Bed Room
Stayed in 2024년 9월
Business travelers
1 review
Outstanding
Posted on 2024년9월6일
During this stay, I was impressed by the service of Kelly at the hotel front desk. She was warm and thoughtful, always smiling, like a spring breeze. She was skilled in business, and checked me in quickly and accurately. She handled problems efficiently and actively coordinated to solve them. Such excellent service must be given a five-star praise!
Original TextTranslated by Google
Response from Property: There can be no poetry in life, but there must be poetry; there can be no road in the journey, but there must be forward steps; I hope Xiaomeijia can accompany you to make progress together on the road of life.
Guest User
Standard King Bed Room
Stayed in 2024년 9월
Business travelers
1 review
Outstanding
Posted on 2024년9월5일
During this stay, I was deeply impressed by the hotel front desk. Kelly at the front desk was proficient in her business and quickly arranged a satisfactory room for me. She was also very friendly, making me feel at ease in an unfamiliar environment. Such front desk service is really a highlight of the hotel, highly recommended!
Original TextTranslated by Google
Response from Property: People meet because of fate, and our story will never stop. Thank you for choosing to stay at Mercure Kunyi Shenzhen. Our friendship will last forever in the long journey of life~