Campanile Hotel (Shenzhen Longcheng Plaza Metro Station) Reviews
Campanile Hotel (Shenzhen Longcheng Plaza Metro Station)
26 Longhe Road (Longhe Lu), Longgang Street, Longgang District, Shenzhen, Guangdong, 518100, ChinaView Hotel Details
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Campanile Hotel (Shenzhen Longcheng Plaza Metro Station) Guest Reviews
4.7/5
Outstanding
1369 review
Verified reviewsLocation4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(1369)
Positive reviews(1326)
Reviews with photos/video(166)
Friendly front desk staff(96)
Classy environment(82)
Large rooms(79)
Convenient parking(41)
Perfect for business trips(33)
Delicious breakfast(31)
Close to metro(28)
Stayed multiple times(14)
Negative reviews(43)
Rainhard
Superior Double Room
Stayed in Sep 2024
Business travelers
6 review
Outstanding
Posted on Oct 17, 2024
Nice hotel located strategically in the city center of Longgang
Response from Property: Bonjour ！ Thank you for your stay in Shenzhen Longcheng Plaza subway station. Thank you very much for your recognition. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
very comfortable bed
Cozy Double Room
Stayed in Oct 2023
Business travelers
9 review
Great
Posted on Nov 3, 2023
a well maintained and a modern hotel, very clean and well equipped room except there's no fridge and safe, but it's ok for 1 night business travelers
Response from Property: Dear guest, thank you for staying at our Kangbo Hotel and sharing your stay experience. Thank you very much for your praise of our hotel. Our suite offers refrigerators and safes. Wishing you a safe and pleasant work journey! I hope to continue choosing Campanile next time. All hotel staff sincerely hope that you will still choose to stay at Campanile Hotel when you travel again!
0xAW8045
Deluxe Room (2 Beds)
Stayed in Jul 2023
Family
3 review
Very Good
Posted on Oct 22, 2023
Good in that area. Recommended hotel if you staying that area for some days
Response from Property: 尊敬的賓客您好，非常感謝您的青睞及高度認可，再多的廣告不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一位客人的切身感受，您來到我們酒店就是我們的貴客，我們願意盡最大的努力讓您體驗最舒適的住宿，同時我們會不斷提升，期待您的每一次光臨，祝您生活愉快！
Kim Chuan
Cozy Double Room
Stayed in Dec 2024
Solo travelers
2 review
Outstanding
Posted on Jan 4, 2025
Nice room best service
Response from Property: Bonjour ！ Thank you for your stay in Shenzhen Longcheng Plaza subway station. Thank you very much for your recognition. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
Guest User
Deluxe Double Room
Stayed in Oct 2023
Business travelers
1 review
Very Good
Posted on Nov 19, 2023
Nice hotel nearby subway station with comfort mattress and cozy pillows. Breakfast is not bad considering price.
Response from Property: Bonjour ！ Thank you for your stay in Shenzhen Longcheng Plaza subway station. Thank you very much for your recognition. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
Guest User
Superior Double Room
Stayed in Apr 2023
Couples
7 review
Great
Posted on Jun 4, 2023
Unfortunately we got a room with some residue cigarette smelling. Rest are fine.
Response from Property: Dear valued guest,Thank you for taking the time to review your recent stay with us. We sincerely apologize for any inconvenience caused by the cigarette smell in your room. We understand how unpleasant this can be and we are taking immediate steps to rectify the issue. Our housekeeping team will thoroughly deep clean the room to ensure that there are no residual smells left behind. Additionally, we will be conducting regular inspections to prevent similar incidents from occurring in the future.We are glad to hear that aside from the smell, you found the rest of your stay to be satisfactory. We hope to have the opportunity to provide you with a completely enjoyable experience during your next stay with us. If there is anything we can do to make your future stay more comfortable, please do not hesitate to let us know.Thank you for choosing our hotel and we look forward to welcoming you back soon.Best Regards,
Shalabh
Superior Double Room
Stayed in May 2024
Business travelers
56 review
Outstanding
Posted on Aug 11, 2024
Comfortable hotel
Response from Property: Bonjour ！ Thank you for your stay in Shenzhen Longcheng Plaza subway station. Thank you very much for your recognition. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
Brett McKee
Suite
Stayed in May 2022
Travel with friends
6 review
Outstanding
Posted on Jun 5, 2022
It was a great place to stay. Staff was amazing and the suite was incredible.
Response from Property: 尊敬的賓客您好，非常感謝您的青睞及高度認可，再多的廣告不如大家的口口相傳，我們向來重視口碑宣傳，更加重視每一位客人的切身感受，您來到我們酒店就是我們的貴客，我們願意盡最大的努力讓您體驗最舒適的住宿，同時我們會不斷提升，期待您的每一次光臨，祝您生活愉快！
Roy
Cozy Double Room
Stayed in Aug 2023
Business travelers
113 review
Outstanding
Posted on Oct 17, 2023
Great stay
Response from Property: Bonjour ！ Thank you for your stay in Shenzhen Longcheng Plaza subway station. Thank you very much for your recognition. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
娜娜扒扒走
Deluxe Room (2 Beds)
Stayed in Nov 2024
Family
7 review
Amazing
Posted on Jan 6, 2025
The room is clean and well-organized, and the environment is good👍
There is a football machine for fun in the hotel lobby.
It is very convenient to take Didi to other scenic spots in Longgang.
It's a pity that the receptionist who works the night shift is not very polite🥴
Original TextTranslated by Google
Response from Property: Dear guest, thank you for staying at our Campanile Hotel and sharing your experience. Regarding the front desk etiquette you raised, because there is only one colleague on duty at night, sometimes there are several guests checking in together, or asking for other requests, and sometimes there are drunk guests and we are sometimes too busy to serve you 100%. If we neglected your etiquette and courtesy, we are deeply sorry. We will conduct training in the future to improve the front desk service skills. We hope that you will continue to choose Campanile next time and provide you with a perfect stay. All the hotel staff sincerely hope that you will choose Campanile Hotel again when you travel again!
Guest User
Superior Room (2 beds)
Stayed in Nov 2024
Other
7 review
Outstanding
Posted on Dec 28, 2024
This is my first time staying at this hotel. I feel that the decoration style of this hotel is very luxurious and great. There is a table football in the lobby where children can play. The facilities in the room are also great. Miss Su at the front desk provided great service. I will stay here with my family next time I come here.
Original TextTranslated by Google
Response from Property: Dear distinguished guest, we are honored by your evaluation. Thank you for your support and recognition of the hotel in all aspects. Everything we do is to provide a wonderful experience for every guest staying here. We are really touched to see your affirmation. We wish you a happy life and all the best.
KeyboardLam
Superior Double Room
Stayed in Nov 2024
Business travelers
75 review
Outstanding
Posted on Dec 27, 2024
The hotel is very new. The room is spacious. The dry and wet areas are separated. The service attitude is very good. The check-in machine could not swipe the card, but it was quickly resolved. I will continue to stay here on business trips in the future.
Original TextTranslated by Google
Response from Property: Bonjour! Thank you for staying at Campanile Hotel Shenzhen Longcheng Plaza Subway Station. Thank you very much for your recognition of us. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
Hang Yee
Superior Double Room
Stayed in Nov 2024
Family
22 review
Outstanding
Posted on Jan 14, 2025
The Campanile Hotel is close to the station and is very conveniently located. The room is very spacious and comfortable, and there are small cookies for free, which is very considerate! The previous staff was friendly and I will stay here again if I have the chance!
Original TextTranslated by Google
Response from Property: Bonjour! Thank you for staying at Campanile Hotel Shenzhen Longcheng Plaza Subway Station. Thank you very much for your recognition of us. We will continue to work hard and wish you a pleasant journey! Looking forward to your next visit!
JenJenYeung
Cozy Double Room
Stayed in Nov 2024
Family
47 review
Outstanding
Posted on Dec 27, 2024
The place is 10 minutes big. The front desk staff are very nice, especially the male waiter who speaks Cantonese. The service attitude is very good. The room is also very clean. There are no large shopping malls nearby, but it is 10 minutes convenient to take a car.
Original TextTranslated by Google
Response from Property: Bonjour, hello, thank you for your generosity. We will cherish this honor and look forward to bringing you a more perfect stay experience next time.
Guest User
Cozy Double Room
Stayed in Nov 2024
Business travelers
2 review
Outstanding
Posted on Dec 26, 2024
The service provided by Ms. Su at the front desk was very good and enthusiastic. The layout of the hotel furnishings was comfortable and quite stylish. The accommodation environment was very quiet at night. I highly recommend it. The room was cozy and the location was very good and convenient. There was also a laundry service. Overall it was great. I will stay here again next time and I am very satisfied!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your favor and high recognition. No amount of advertising can compare to word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal experience of every guest. When you come to our hotel, you are our distinguished guest. We are willing to do our best to make you experience the most comfortable accommodation. At the same time, we will continue to improve and look forward to your every visit. I wish you a happy life!