City Inn (Window of the World)

City Inn (Window of the World) Reviews

City Inn (Window of the World)

No. 9037 Shennan Avenue (Opposite to Yitian Holiday Plaza), Nanshan District, Shenzhen, Guangdong, 518053, ChinaView Hotel Details
City Inn (Window of the World)
City Inn (Window of the World)City Inn (Window of the World)City Inn (Window of the World)
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City Inn (Window of the World) Guest Reviews

4/5
687 review
Verified reviews
Location4.1
Amenities3.8
Service4.0
Cleanliness4.0
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All reviews(687)
Positive reviews(605)
Reviews with photos/video(132)
Convenient location(158)
Easy to get around(120)
Classy environment(86)
Close to metro(65)
Average sound insulation(35)
Friendly front desk staff(23)
Negative reviews(82)
Guest User
Cozy Double Room
Stayed in Aug 2024
Business travelers
44 review
5.0/5
Outstanding
Posted on Aug 5, 2024
very nice! very nice! very nice! very nice! very nice! very nice! very nice! very nice!
T
Amorous Feelings King Room
Stayed in Mar 2024
Solo travelers
70 review
3.5/5
Posted on Mar 31, 2024
The description of room was misleading - it stated landmark views with a balcony. It made it misunderstood that the inn is right next to the Windows of the World and I could enjoy a view of the beautiful entrance of the attraction. In fact, it's not! It's only facing a car park or a shopping mall at a distance. Can't say it's a view not to mention "landmark"! The room I was given in the first place had no balcony at all, I changed to another one later. The door of the room was uneasy to open, I tried at least 3-4 times each time when leaving my room. Very limited seats in breakfast room. Limited food in variety and even quantity. Location is good, the Windows of the World is 2 mins away on foot and a metro station (exit I) is just a footstep away.
6/13
Guest User
Cozy Double Room
Stayed in Jun 2024
Family
1 review
4.0/5
Very Good
Posted on Jun 29, 2024
The hotel is currently under renovation. So sometimes as early as 6am the workiers started working at times they end at 12 midnight. Very hard to get a good night sleep. Breakfast is poor and has less to choose from. But staff are helpful and location is great, near to Windows of the world. There is a shopping mall and metro station near the hotel.
Guest User
Cozy Double Room
Stayed in Jun 2024
Couples
5 review
4.2/5
Very Good
Posted on Jun 11, 2024
excellent location with near access to MTR main line 1. small hotel currently undergoing renovation. breakfast can be improved.
Guest User
Amorous Feelings King Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 1, 2024
The staff is very courteous and friendly.
NgAndrew
Family Room
Stayed in Dec 2023
Family
1 review
3.5/5
Posted on Dec 27, 2023
The room was near the construction site. It would be quite noise during their working hours.
Guest User
Amorous Feelings King Room
Stayed in Dec 2023
Couples
3 review
3.7/5
Posted on Dec 3, 2023
The hotel location is very good and convenient near to window of the world subway station location Exit C. The environment is just so so and the services too.
Response from Property: Distinguished guests: Hello! Thank you for your affirmation to us! City Inn Window of the World is a boutique and convenient hotel, adjacent to many famous theme parks, including Window of the World, Happy Valley and splendid china, a few steps away from the experiential shopping center-Yitian Holiday Plaza and Window of the World subway station, with excellent geographical location. We look forward to your visit and comments again. I wish you a happy family, smooth work and all the best!
SAKURUL ISLAM
Deluxe Twin Room
Stayed in May 2023
Family
4 review
1.0/5
Posted on May 25, 2023
This is the disgusting hotel I stayed in Shenzhen 🤮 first of all very old types hotel and smelly..Its looks beautiful from outside but opposite inside...and bathroom basin is leaking water and it's direction where you stand.so Everytime you use basin your shirt or pant become wet.. everyone telling location is good but I didn't find a small shop to buy a bread after walking 1 miles around... there is no breakfast in hotel that's why I wanted to buy bread.. I requested for late check out , they directly showed me WeChat payment...to pay more 88 RMB... 🤪 thre is a lady in reception..she don't know how to behave and talk with their customer... if you want to see window of the world you can choose any hotel near any subway station . don't need to stay this hotel ( city inn..). for window of the world purpose because subway line is very spreading and fast in Shenzhen
Response from Property: Hello! Thank you for staying at City Inn Window of the World. We are very sorry to have caused you trouble during your stay. We attach great importance to your feedback and have conveyed it to the relevant departments. We are continuously renovating and updating the equipment and facilities in order to win the recognition and support of more guests. As for the over-clock check-out you mentioned, the hotel will handle the check-out and charges for you according to normal procedures. Thanks again for your valuable review. Welcome to visit us next time!
Hasmik
Cozy Double Room
Stayed in Feb 2023
Other
17 review
3.0/5
Posted on Feb 19, 2023
The hotel has an amazing location, it's very near the Window of the World and the subway station and many restaurants and there's a mall too. The room was quite small but looked clean. They don't have an elevator at the hotel or have but it's not working. Also, rooms don't have a fridge. Anyway, it's good just for sleeping in and visiting the Window of the world. Not all receptionists speak English.
Response from Property: Hello! Greetings from City Inn Window of the World, we will continue to improve our service quality and hardware facilities. We believe that our efforts will bring you a pleasant experience during your next stay.
Joann Borja
Family Room
Stayed in Jan 2023
Family
9 review
5.0/5
Outstanding
Posted on Jan 23, 2023
Excellent service, perfect location for WOW. Downside, rooms are cold even with air conditioning.
Guest User
Amorous Feelings Twin Room
Stayed in Oct 2024
Family
1 review
2.5/5
Posted on Oct 3, 2024
Be careful when traveling by car! Especially during holidays! Don't come! There is no parking lot in the inn. Although there is a parking lot of Window of the World next to it, Window of the World will not allow entry during holidays! Even guests are not allowed to enter! Imagine that outsiders go outside to find a parking lot according to the navigation and the front desk, and go around for more than an hour. The parking space here is full! The parking space there is full! ... What kind of collapse mood! What kind of experience! ! ! In addition! There is an unpleasant and strong smell of mothballs as soon as you get out of the elevator! ! ! The biggest advantage is that it is only more than 100 meters from the entrance of Window of the World, which is very convenient for the whole family to stay, and the style street next to it is also quite distinctive. The facilities of the inn are relatively old and ordinary. The double bed room is relatively small, and there is only one chair, and there is no exhaust fan in the bathroom. The breakfast is average. I had diarrhea after eating it, but my companions did not.
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Guest User
Cozy Double Room
Stayed in Aug 2024
Business travelers
17 review
3.7/5
Posted on Aug 27, 2024
The room is a bit old but very clean, the bedding is also clean, it is right at the subway exit I, and it takes 2 minutes to walk to the Window of the World Park. The breakfast is simple and nutritious. The air-conditioning outlet is facing the bedside, and the wind blows my face dry and my throat hurts at night. The bed board is hard, especially the large air-bag pillow is really uncomfortable, and my neck is also stiff. I got up in the middle of the night to block the air outlet and used clothes as a pillow. I didn't sleep well all night. Maybe you can't ask too much for more than 200.
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Aolifusitudeqin
Deluxe Twin Room
Stayed in Jul 2024
Family
15 review
4.7/5
Amazing
Posted on Jul 31, 2024
The elderly brought their children to Shenzhen Window of the World. The hotel is right at the entrance of Window of the World, just outside the subway exit I. The room was given to us at around 12 o'clock. Thank you very much. There are many places to eat at Yitian Holiday Plaza opposite. It is very convenient.
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Guest User
Amorous Feelings King Room
Stayed in Jul 2024
Family
53 review
5.0/5
Outstanding
Posted on Jul 18, 2024
The decoration of this hotel is very princess-like, it feels like being wrapped in a castle, and the window of the world is right outside. At night, you can also watch the light show of the Eiffel Tower from the balcony in the room, which is amazing~
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Wuthe
Cozy Double Room
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jun 2, 2024
The service was attentive and willing to explain clearly. Since there were vacancies, he helped us change our location to a location with a better view.
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