Karen Boutique Hotel (Shenzhen Convention and Exhibition Center) Guest Reviews
4.1/5
568 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.0
Service4.3
Cleanliness4.2
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All reviews(568)
Positive reviews(529)
Reviews with photos/video(296)
Easy to get around(86)
Classy environment(72)
Friendly front desk staff(60)
Many dining options(44)
Close to metro(42)
Average sound insulation(35)
Convenient for shopping(28)
Stayed multiple times(7)
Negative reviews(39)
Passaté
Special Queen Room
Stayed in Jun 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
I recently had the pleasure of staying at the Karen Boutique Hotel (Shenzhen Convention and Exhibition Center) in Shenzhen, China. From the moment I checked in, I was impressed by the friendly and helpful staff. The hotel's location was excellent, with easy access to the Shenzhen Convention and Exhibition Center and a variety of dining and shopping options nearby.
The room was clean and comfortable, with modern amenities and a nice view. The air conditioning was a bit noisy, but overall, the room was well-maintained and met my expectations. The hotel's service was also top-notch, with the front desk staff being particularly helpful in providing travel guidance and recommendations.
One of the standout features of the hotel was its cleanliness. The room was spotless, and the bathroom was clean and well-maintained. The hotel's amenities, such as the WiFi and room service, were also reliable and convenient.
Overall, I would highly recommend the Karen Boutique Hotel (Shenzhen Convention and Exhibition Center) to anyone visiting Shenzhen. Its excellent location, friendly staff, and clean and comfortable rooms make it an excellent choice for both business and leisure travelers.
Response from Property: A friend in need is a friend indeed. Thank you for your recognition of us. We hope that every moment of our gathering will become your beautiful memories. Thank you for your praise of Karen Boutique Hotel. Your encouragement is our driving force. We will serve you wholeheartedly and look forward to your visit again. I wish you a happy life!
Verma
Special Queen Room
Stayed in Sep 2024
Couples
1 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Good experience
Long Tripcation
Special Queen Room
Stayed in Apr 2024
Solo travelers
25 review
4.2/5
Very Good
Posted on Apr 21, 2024
Upgraded room to my booking this time. Rooms are modern & nice. More restaurants, supermarkets & convenient shop at there. Hope to stay here in future.
Response from Property: It is not that difficult to meet wonderful people. We meet wonderful people who deeply love our Karen Boutique Hotel. Thank you for your support and love. We will continue to work hard to bring more beauty to everyone. We look forward to meeting you again and wish you a happy life!
hkisfxxking
Special Queen Room
Stayed in Apr 2024
Travel with friends
66 review
3.0/5
Posted on Apr 28, 2024
Room is dirty
Have bottled water
Air cond is ok
Hot water is not sufficient
Response from Property: Dear guest, thank you for choosing to stay at Karen Boutique Hotel and for providing feedback on your stay. From the perspective of consumers, we can understand your feelings very well and we are very sorry that this stay did not bring you a good accommodation experience. Regarding the problems you encountered in the guest room during your stay, we have conveyed your feedback to the leader of our housekeeping department as soon as possible. We attach great importance to this and apologize for the bad accommodation experience you have caused. Thank you again for your supervision of our service. We hope you will visit the hotel again and give us the opportunity to provide you with docile and warm service.
klbyu
Special Queen Room
Stayed in Apr 2024
Travel with friends
9 review
3.5/5
Posted on Jun 12, 2024
Shower wouldn't drain because blockage so had to get staff to unblock it
Guest User
Boutique Twin Room
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 29, 2024
this hotel is good, the location is quite near from Metro Station and Huaqiangbei Area, the front desk guys are really helpful
Alikhanxyz
Special Queen Room
Stayed in Jul 2024
Couples
6 review
5.0/5
Outstanding
Posted on Jul 15, 2024
Recommended hotel.
eddy
Elegant Twin Room
Stayed in Aug 2024
Family
20 review
4.0/5
Very Good
Posted on Aug 31, 2024
The location of the hotel is near Huaqiang North station (Metro Line 2). It was about 700-800m. Quite accessible by walking. Strategic since it is in Futian. Taxi/Didi also can be accessed there. Although the outer appearance of the hotel looked old, we were quite surprised the room and toilet inside was very clean.
Tatenda680
Special Queen Room
Stayed in Apr 2024
Business travelers
1 review
4.2/5
Very Good
Posted on Apr 25, 2024
Place is Very good and clean. Friendly location public transportation near by. And good restaurants close by plus shopping area
Response from Property: It is not that difficult to meet wonderful people. We meet wonderful people who deeply love our Karen Boutique Hotel. Thank you for your support and love. We will continue to work hard to bring more beauty to everyone. We look forward to meeting you again and wish you a happy life!
Guest User
Boutique Double Room
Stayed in Oct 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 25, 2023
The help desk reception ladies are really very, very nice, so kind, and they are giving the best service, and they also guide how to travel in shenzhen how to take the metro best hotel service in 🇨🇳 CHINA.
Response from Property: We know each other as close as we know each other in the world. Thank you for your recognition of us. I hope that every moment of our gathering can turn into your beautiful memories. Thank you for your praise of Karen Boutique Hotel. Your encouragement is the driving force for us to move forward. We will We sincerely serve you and look forward to your visit again. I wish you a happy life!
trvl.emmy
Special Queen Room
Stayed in Apr 2024
Couples
4 review
3.7/5
Posted on Apr 28, 2024
If you don't like the smell of cigarettes and smoke, this hotel is not for you. The whole room smells like cigarettes. The bathroom is full of old dirt and stains. If you can pay 100 rmb more, there are way better options nearby.
Response from Property: Dear guests, thank you very much for choosing to stay at Kai Boutique Hotel and sharing your stay experience. Regarding your suggestions on the hygiene of our guest rooms, we will promptly feedback to the housekeeping department which is closely related to your stay and strengthen the training and supervision of relevant personnel. Your satisfaction has always been our pursuit. Sincerely thank you for your support and recommendation, and welcome to visit us again!
DFPF
Special Queen Room
Stayed in Mar 2024
Travel with friends
12 review
5.0/5
Outstanding
Posted on Apr 15, 2024
Good well
Temuujin
Special Queen Room
Stayed in May 2024
Business travelers
1 review
1.2/5
Posted on May 18, 2024
i can't sleep this hotel. sooo soooooo noisy wall is noisy. air condition is noisy.
Response from Property: Dear guest, we are very sorry that your stay has left you with some regrets. The hotel attaches great importance to the experience of every guest. We sincerely apologize for not meeting your expectations. At the same time, we thank you very much for your pertinent and objective evaluation and feedback. We will actively improve and upgrade. I wish you a happy life.
rajesh Kotawala
Boutique Double Room
Stayed in Sep 2024
Solo travelers
1 review
4.0/5
Very Good
Posted on Sep 16, 2024
Staff was very good and try to help for everything.