second floor and third floor, 312, Boyuan building, industrial road, Xinniu community, Minzhi, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Boyuan Hotel Guest Reviews
3.9/5
212 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.8
Service3.9
Cleanliness3.8
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All reviews(212)
Positive reviews(183)
Reviews with photos/video(33)
Convenient for shopping(14)
Easy to get around(12)
Quiet & comfortable(10)
Great value for money(9)
Near shopping area(9)
Strange smell in room(6)
Friendly front desk staff(6)
Convenient parking(3)
Negative reviews(29)
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Aug 2023
Family
5 review
3.5/5
Posted on Oct 26, 2023
Good service
Response from Property: 您好,感謝您選擇博園酒店,首先對您遇到的種種不便,表示深深的歉意,你反應的問題 我已通知相關部門。並且成了我們培訓課程的案例,今後我們會加強員工培訓和監督。 我們一直致力於為賓客提供人性品質,真摯關愛的優質服務,您在入住前將您的特殊要 求告知我們,儘量滿足您的特殊要求,避免不必要的麻煩,我們會根據房態來為您安排 安靜舒適的房間,再次謝謝您的點評
HoJacky
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Feb 2024
Family
23 review
3.7/5
Posted on Apr 28, 2024
I have stayed in this hotel many times. It is very close to Area C of Yifangtiandi. It is very convenient for shopping and eating. When you want to eat late at night, there are many choices nearby.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Mar 2024
Other
3 review
5.0/5
Outstanding
Posted on Apr 15, 2024
The service attitude of the lady at the front desk is super good!!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Nov 2023
Solo travelers
3 review
5.0/5
Outstanding
Posted on Dec 10, 2023
The location is easy to find. It's quite prosperous. Opposite is Yifangcheng. There are several large shopping malls around. The front desk is polite and enthusiastic. The room is large, clean and comfortable.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
Anonymous User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Mar 2024
Booked for others
1 review
5.0/5
Outstanding
Posted on May 1, 2024
Very satisfied with the stay experience, the environment is very good, the front desk service is good, the check-in is fast, the room facilities are complete, the bed is very comfortable, very good! Very good hotel, a bottle of mineral water was given when checking in, good lighting, bright, complete facilities, free parking, travel is also very convenient, highly recommended! Details in place, the hotel location is very good, the service attitude is good, looking forward to staying next time! !
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
There was a musty smell in the room as soon as the door was opened, and the slippers also had stains that could be wiped away. They must have been unwashed. When the curtains were opened, cockroaches fell out. The switches of the two windows were also damaged, making it impossible to close the windows. There’s no next time⋯
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
CHI HUNG
Deluxe Boutique Suite (Self-service Laundry + Full House Heating)
Stayed in Feb 2024
Couples
8 review
4.0/5
Very Good
Posted on Mar 31, 2024
My recent experience staying at the Shenzhen Boyuan Hotel has been somewhat mixed. First of all, I have to mention the problem of mosquitoes in the room, which was a big nuisance for me, especially when trying to rest at night. In addition to this, the room size was not as spacious as I expected, which may be a bit disappointing for travelers expecting more living space.
However, it is worth mentioning that the hotel is extremely conveniently located very close to Yi Fang Tian Di, a popular spot for shopping, dining and entertainment. For me, who loves exploring local life and culture, this location is definitely a highlight. From the hotel, you can reach many popular attractions and food streets within walking distance, which added a lot of convenience and fun to my trip.
Overall, despite some minor regrets about the room, the hotel's location and surrounding conveniences still made my trip to Shenzhen full of surprises and satisfaction. If the hotel can improve the indoor mosquito problem, I believe it will attract more travelers looking for comfortable accommodation and convenient travel.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Aug 2023
Couples
1 review
5.0/5
Outstanding
Posted on Sep 17, 2023
The hotel is very good, and it is very convenient for eating, drinking and having fun. Not long after going out, I saw Yifang Tiandi. The room is large and well ventilated, clean and sanitary. The service attitude is also very good. The facilities are complete, and there is a laundry room for washing clothes. It is very warm overall.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Feb 2024
Business travelers
3 review
1.0/5
Posted on Mar 30, 2024
The experience is super bad! Especially the security guard, who parked his car in the parking lot in front of the hotel and said that it was their boss's parking space and he was the owner's security guard! His attitude was very arrogant! Such a hotel will be closed sooner or later!
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
Guest User
Deluxe 2-bed Room
Stayed in Nov 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Dec 6, 2023
Comfortable and quiet, very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
The room was dirty, the bed was infested with ticks and the carpet was stained. The TV can only watch programs in the app. There is no fixed-line TV station option for real-time news. It takes a long time to turn on the TV every time. After watching it for a while, you have to wait for it to download the data, which sometimes takes a long time. No soundproofing, very noisy. Very bad
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
Jack-TSANG
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Jan 2024
Family
16 review
1.2/5
Posted on Feb 14, 2024
Boutique hotel with ** supplies. Families with young children don’t have to think about it. It only took me 10 minutes to go from checkin to checkout. Even though it was past 10pm, I immediately abandoned the room and left.
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
Baitongxuenidetuijianguan
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Jun 2023
Business travelers
5 review
1.7/5
Posted on Jul 5, 2023
The room is average, the hygiene is average, there are cockroaches in the bathroom, which is so big, the corridor of the room feels damp, and so does the room, it's so uncomfortable!
Original TextTranslated by Google
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in Nov 2023
Family
6 review
4.0/5
Very Good
Posted on Dec 27, 2023
Because I went to Area C of Yifantiandi to have a good night with my kids, I booked a night at the nearest hotel. I spent a night with more than 300 mosquitoes, can I have any special requests?
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your evaluation of our hotel. In the vast sea of people, meeting you is really like meeting the inevitable fate in the accident. I believe that the good reputation really comes from you. Xiaobo is very pleased to make you satisfied. Xiaobo will continue to innovate and do his best to bring the best service to every VIP. The hotel has a relatively superior geographical location. It is located near Fengrun Garden Community, Apple Garden Community and Jinxiu Jiangnan Community in Fengheli Community. It is close to the large urban complex Yifang Tiandi (Yicheng Center). There are Sam's Club, China Resources Vanguard, Tianhong Shopping Mall, Renrenle Shopping Mall, etc. It is only 1 km from Longhua Metro Station and 3 km from Shenzhen North Station. It is an 8-minute drive. The hotel is a single-family building with about 30 parking spaces. Xiaobo looks forward to your next visit!
Guest User
Superior Double Bed Room (Laundry Access + Heating)
Stayed in May 2023
Couples
23 review
1.0/5
Posted on Jun 19, 2023
The hotel looked ok at first glance, but I felt itchy all over after sleeping for a while. My partner and I got a lot of lumps on our bodies right after we checked in. I don't know what was on the bed, and there was hair on it. It was really disgusting. We were planning to extend our stay and moved to another hotel. I give up.
Original TextTranslated by Google
6/7
Response from Property: Hello, thank you for choosing Boyuan Hotel. First of all, I would like to express my deep apologies for the inconvenience you have encountered. I have informed the relevant departments of the problem you reported. It has also become a case in our training course. In the future, we will strengthen employee training and supervision. We have always been committed to providing guests with human quality and sincere and caring quality services. Please inform us of your special requirements before check-in. We will try our best to meet your special requirements and avoid unnecessary troubles. We will arrange a quiet and comfortable room for you according to the room status. Thank you again for your review.