Xana Hotelle (Shenzhen North Station Foxconn) Reviews

Very great place and comfortable hotel, staffs are friendly and helpful. Will come again.

Will all CCL CCL do is end KFC

停车位比较紧张，small room, gold member without upgrade。 just so so

After the room is cleaned, there are still a bunch of water stains, even wearing slippers are wet I lived in a good-looking room and said that the view was close to the road. It was still noisy at night when I lived on the 5th floor. I had to change to a dark room opposite.

In the middle of the night, a girl checked in and got the wrong room. She swiped the door card and entered. An old man lay half naked on the bed, ran out in fright, went back to the front desk and reopened it. It's not cleaned, and the sound insulation is poor. It's too noisy near the road. I won't come here again!

The room is very small, 239 yuan. The Vienna I lived in Shanghai is bigger than this space. The music in the shower room is also tasteless and very unpleasant. The most important thing is that the Internet in the room is very poor. I can't even send messages. I complained to the front desk N times are not resolved. The service at the front desk is really bad, and the problem reported is not resolved. There are only disposable slippers in the room and no slippers for the bath. I called and said that I would send two more pairs of disposable slippers. I waited until the next morning and didn't deliver them. In short... this hotel is extremely cost-effective, not recommended!

When entering the store to register, the attitude of the waiter was extremely bad. I will never stay here again and I will not recommend friends to go there.

The mouthwash cup was stained, there was no bathrobe in the room, and there was no place to put clothes in the bathroom, and the TV in the room could not be watched. I called the front desk and said that the engineering department was off work, and did not say to change the room for us. In short, the experience is very bad, more than 100 hotels are better than this

The service attitude at the front desk of the hotel is too bad. After checking in and before going to bed, I found that the front mirror light could not be turned off. After feedback to the front desk, I was told that there was always a problem with the front mirror light. Why didn’t you check it early and let me know in advance? . Then we changed from double bed room to double room, which I also put up with. After changing the room, there was a strong smell of smoke, and it took a long time to open the windows to ventilate. Finally, when I wanted to change the room again, I was told that the room was full and could not be changed. After several negotiations, we were changed to another twin room. The hotel facilities, cleaning and service attitude are very bad, please be careful when you stay!

The area of the hotel room does not match the actual size. It says more than 20 square meters but actually only a dozen square meters. The room feels very depressing when you check in. The damaged floor in the room is easy to scratch your feet, and some related disposable items are not complete

Sleeping in the early hours of the night, I don’t know where the sound of boiling water in the sewer came from. I didn’t sleep well all night. It’s not worth the price.

Front desk service is terrible! ! As if I owe her money! Parking is also very inconvenient. There are so few parking spaces. The front desk asked me to put the car keys at the front desk. They moved the car. They moved the car until it was scratched. Who would dare to put the keys at the front desk for you? I called later and I went down and moved the front desk. I have to move it again later. I arrived at the hotel at three or four o’clock and called me to move the car. I just fell asleep and moved it once. I said I would come down and move it later. I didn’t feel like I didn’t need to sleep. With this service attitude, I don't want to stay for a minute longer. I check out and change to another hotel. I'm speechless. I won't stay at your place in the future.

Really speechless. The room is small. There is a beam in the middle. He is 1.8 meters tall and can’t stand up straight. I have never been so speechless in my life. The more I think about it, the more I get angry.

The TV can only watch one channel or a promotional video. I asked the front desk clerk, and said bluntly, there is no way. Will not stay next time!