HongFeng Hotel

HongFeng Hotel Reviews

HongFeng Hotel

No. 3011 Chunfeng Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
HongFeng Hotel
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HongFeng Hotel Guest Reviews

4.5/5
Good
1048 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(1048)
Positive reviews(1017)
Reviews with photos/video(206)
Friendly front desk staff(119)
Easy to get around(104)
Large rooms(43)
Close to metro(38)
Many dining options(29)
Convenient for shopping(26)
Amazing natural light(12)
Stayed multiple times(9)
Negative reviews(31)
Shane
Deluxe Double Room
Stayed in Febr. 2024
Solo travelers
30 review
4.2/5
Very Good
Posted on 14. Febr. 2024
An older hotel with spacious rooms. Although older, the rooms are in good condition. The shower is spacious with excellent water pressure and the bed is very comfortable. The front desk staff make every effort to make your stay comfortable. The location is great, in the heart of Lowu. This does bring some noise from the street though, but it is easily managed with some earplugs. The one problem though is with smokers. When I checked in, the room smelled of smoke. When I raised the issue with the front desk, they promptly offered another room. However, it had the same issue. So, I kept the original room. They then put an air purifier in the room and offered a fruit plate to apologize, both of which were very much appreciated. The air purifier helped a great deal. However, in the morning, I could smell smoke again when I woke up, though it was not the room. I wonder if it was from the pillows or mattress. I also noticed there was a room doen the hall with three men who left the door open and smoked continuously. Lastly, there were cigarettes in the water by the elevator, which shows some guests do not respect the no smoking policies. Perhaps the hotel should consider making smoking floors and non-smoking floors which would address this issue. It is common in other hotels. One other note is that when I walked in the room the first time, I was greeted by a small cockroach. This was the only one I saw during my stay. However, it was mentioned in another review so perhaps the hotel needs to consider closing for a few days to properly deal with this matter. Lastly, although there was abundant hot water, the water for the bathtub was only warm, not hot. There is nothing like a very hot bath at the end of the day to relax. Overall, a good stay and I would book this hotel again. Hopefully they can address a few shortcomings.
6/10
Response from Property: Hello dear guests, thank you for your tolerance of Hongfeng Hotel. We apologize for a bad stay.Regarding the guests you mentioned who do not obey the no smoking signs, we will do a good job of asking and highlighting. Smoking guests will be accommodated in rooms that allow smoking.. Regarding the problem of the smell of smoke in bedding, we will do a good job of deodorization. Regarding the problem of cockroaches, we have reported to the housekeeping department to promote the work of sanitizing. We look forward to meeting you again and giving you a satisfying stay.
Tia Ann
Business Queen Room
Stayed in Febr. 2024
Couples
31 review
4.7/5
Amazing
Posted on 18. Febr. 2024
Hotel was great. Nice location and nice service. The only downside was that they did not do breakfast during the Chinese New Year. (We weren’t aware of that when we booked.) Location was perfect. It was a 5 minute bike ride to the main train station hub that takes you to Hong Kong.
Response from Property: Hello, dear guest. Your experience is satisfactory, Hong is very happy. Every city will always have reasons to miss, every season has scenery that we are reluctant to part with, and every hotel has their sweet and warm memories. I hope Hongfeng Hotel will be the most warm and unique one in your memories! During the Spring Festival, due to the chef's vacation, we are unable to provide you with breakfast. We are deeply sorry and look forward to the next opportunity to invite you to taste the hotel's breakfast. Hongfeng Hotel is located on Chunfeng Road in Luohu District, near Luohu Port, Dongmen Pedestrian Street, Luohu Elementary School, etc. We look forward to see you again.
Vincent
Movie Queen Room
Stayed in Juni 2024
Business travelers
14 review
5.0/5
Outstanding
Posted on 1. Juli 2024
Again, my favorite hotel in Luohu Shenzhen. Conveniently located to food joints. Accessibility is great.
Response from Property: Thank you very much for the recognition of Hongfeng, Hongbao heart happy flower! For every family who come to Hongfeng, we will provide meticulous service and quiet and comfortable rest environment, with your appreciation, Hongbao will make persistent efforts, remember to come often!
Guest User
Deluxe Double Room
Stayed in Dez. 2023
Family
1 review
5.0/5
Outstanding
Posted on 4. Jan. 2024
Very good services and assistance provided by front desk staffs and manager Ms Xiao Jun. Room cleaners are all very well manners and hardworking, all the daily replenished items has been timely supplied. Give them 5 stars compliments, and highly recommend this hotel to fellow travelers.
Response from Property: Thank you for your recognition and evaluation. We welcome your next visit.
Anonymous User
Boutique Family Room
Stayed in Okt. 2023
Travel with friends
9 review
3.2/5
Posted on 6. Okt. 2023
Quite nice with some good staffs. But the room hygiene is not good and there are hairs on the floor
Response from Property: Dear Hongyou, we are very sorry that this stay did not bring you a good accommodation experience. The hotel attaches great importance to your feedback and we will strengthen the cleaning of the room. We are deeply sorry for the bad accommodation experience caused by you. Once again Thank you for your supervision of our services and wish you a happy life!
Guest User
Business Queen Room
Stayed in Febr. 2024
Couples
1 review
5.0/5
Outstanding
Posted on 18. Febr. 2024
The staff at the Hong Feng hotel were very kind and helpful! We were entertained by the robot that made deliveries to the room. The lobby is nice and there are many shops and restaurants near the hotel. The WiFi signal was strong and we were able to stream video without any problems. The bed was comfortable and we enjoyed having both a bathtub and a shower. We enjoyed our stay here and recommend this hotel to other travelers!
Response from Property: Hello, dear customer. Hong is very happy for you, this experience has satisfied you. Every city has reasons to miss, every season has scenery we cannot bear to part with, and every hotel has their sweet and warm memories. I hope Hongfeng Hotel will be the warmest and most unique one in your memory! Hongfeng Hotel is located on Chunfeng Road in Luohu District, adjacent to Luohu Port, Dongmen Pedestrian Street, Luohu Elementary School, etc. We look forward to see you again.
Guest User
Standard Double Room
Stayed in Juli 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on 28. Juli 2024
Nice nice Henhaodejiudian
Lyt Leung
Boutique Queen Room
Stayed in Juli 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 20. Juli 2024
nice nice nicetaibangle
Lee
Standard Double Room
Stayed in Mai 2023
Other
4 review
3.2/5
Posted on 24. Mai 2023
So so. The location is fine - plenty of food and near to MTR. What I don't like: 1. Upon check in, they couldn't find my booking. Took them a while. 2. First gave a room where water from bathroom flooded the carpet outside. 3. They have another room thereafter, but there was a mosquito(s) in the room which kept attacking me. 4. Bathroom layout - shower screen door didn't close properly and so it was always wet despite exhaust fan. 5. They don't change the bedsheets everyday. 6. Weekends no buffet breakfast (seems to be more a business hotel so buffet only on weekdays).But service staff is good. I don't think I will book this hotel again.
Response from Property: deeply sorry for unsatisfied staying with us and stronly thankful for all the problems feedback of the rooms and the breakfast. we would solve those problems asap. we would look forward to serving you if we could have a chance then you may see the changes. have a nice day.
Tamara Dinka
Standard Double Room
Stayed in Mai 2023
Business travelers
22 review
4.7/5
Amazing
Posted on 16. Mai 2023
Thank you from the hotel Hong Feng, I enjoyed my stay and I wish it was longer:) I personally love old style Hong Kong hotels, and I don't have any special remarks. The only thing I couldn't find in the room was the menu, as I stayed-hungry at one point!
Response from Property: Dear guest, welcome to Shenzhen and choose to stay at Hongfeng Hotel. The hotel is located on Chunfeng Road, a bustling commercial and entertainment center in Luohu District, with Jin Guanghua Square and Dongmen Pedestrian Street within easy reach. It only takes 5 minutes between Luohu, Wenjindu Port, and Shenzhen Railway Station. The transportation nearby is very convenient. Regarding the delivery service you mentioned, we have a restaurant on the 5th floor that can provide meals. You can call the front desk, and we are also willing to serve you. Welcome to visit again, wish you a happy life!
Ziad Z
Classic Business Suite
Stayed in Apr. 2023
Solo travelers
9 review
3.2/5
Posted on 4. Mai 2023
Location is excellent close to Luohu crossing and Dongmen old street. But the service was poor in terms of helpfulness and attitude.
Response from Property: sorry about your bad staying with us. we will get staff well trained as soon as possible. strongly hope we would have you staying with us again. have a nice day!
Oumaima
Deluxe Double Room
Stayed in Apr. 2023
Couples
1 review
5.0/5
Outstanding
Posted on 2. Mai 2023
I had an excellent experience in this hotel the room was super clean and the staff are so friendly and helpful I would like to come back again highly recommended ❤️❤️❤️❤️❤️
Response from Property: Dear guest, thank you for choosing to stay at Hongfeng Hotel. We are delighted to see your recognition of us and look forward to your next visit to Shenzhen. We are always waiting for your visit and wish you a happy life!
Fati
Deluxe Twin Room
Stayed in Apr. 2023
Travel with friends
6 review
4.7/5
Amazing
Posted on 2. Mai 2023
Good hotel, I recommend luxury rooms 7th floor, the service is good, front desk people are helpful, I don’t recommend deluxe room it’s humid, the hotel location is great
Response from Property: Dear guest, hello! Welcome to Shenzhen and choose Hongfeng Hotel. It's great to see your satisfactory stay experience. The hotel has newly renovated its exquisite floors in 2020. Next time you arrive in Shenzhen, we hope you can experience our more comfortable room style. Thank you again for your feedback and wish you a happy life!
Guest User
Standard Double Room
Stayed in Juni 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on 24. Juni 2024
It’s Very good
Maoxiang
Boutique Twin Room
Stayed in Juli 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on 12. Juli 2024
good hotel