Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel

Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel Reviews

Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel

Block B, Union Square, 5022 Avenue, Futian District, Shenzhen, Guangdong, 518026, ChinaView Hotel Details
Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel
Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S HotelShenzhen Convention and Exhibition Center Union Plaza Qiuguo S HotelShenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel
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Shenzhen Convention and Exhibition Center Union Plaza Qiuguo S Hotel Guest Reviews

4.6/5
Very Good
5475 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.5
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All reviews(5475)
Positive reviews(5299)
Reviews with photos/video(1628)
Friendly front desk staff(679)
Awesome amenities(515)
Easy to get around(418)
Large rooms(300)
Delicious breakfast(294)
Many amenities(287)
Close to metro(185)
Excellent afternoon tea(27)
Negative reviews(176)
Guest User
Elegant Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 14, 2024
The hotel is fully equipped. The staff are warm and polite. The service of the path is very good. I helped to upgrade the original room🤗🤗 I will choose this hotel next time I come to Shenzhen. I hope to continue to work hard. Very good hotel
Response from Property: Dear guest: I am very happy to receive your good comments. Thank you for your praise for our hotel and your affirmation of the front desk staff! With your support, we will work harder! Our service is only to make you feel the sincerity of staying in the hotel^_^, looking forward to your visit again! I wish you a happy life!
Li Ting Pow
Deluxe Room (2 Beds)
Stayed in Sep 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 14, 2024
Room was clean and spacious. Service staff were attentive and courteous.
KA LIK
Elegant Deluxe Twin Room
Stayed in Jul 2024
Family
2 review
4.7/5
Amazing
Posted on Jul 23, 2024
Our stay was exceptional! The staff were friendly, and the room was beyond comfortable. Loved the hotel vibe, but the breakfast at the hotel’s restaurant could improve.
Response from Property: Dear guest: I am very happy to receive your good comments. Thank you for your praise for our hotel and your affirmation of the front desk staff! With your support, we will work harder! Our service is only to make you feel the sincerity of staying in the hotel^_^, looking forward to your visit again! I wish you a happy life!
IQBAL
Cozy Queen Room
Stayed in Jul 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Travel to Shenzhen. It's my first time to stay in a hotel here.It gave me a good experience.The room is clean and tidy.The front desk is polite and will solve all problems. I like .Wen also helped upgrade the room. 🤗Very attentive.Breakfast only costs 48 yuan.It's still self-help. That's great.I will come here next time.Look forward to🥰🥰
Response from Property: Dear guest: I am very happy to receive your good comments. Thank you for your praise for our hotel and your affirmation of the front desk staff! With your support, we will work harder! Our service is only to make you feel the sincerity of staying in the hotel^_^, looking forward to your visit again! I wish you a happy life!
mayfoodie13
Superior Queen Room
Stayed in Jul 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Jul 7, 2024
A wonderful hotel experience!! The room is clean and comfortable The service is good and customer centric The food in the refrigerator is free of charge.
Guest User
Elegant Deluxe Three -bed Room
Stayed in Jul 2024
Travel with friends
12 review
2.0/5
Posted on Jul 7, 2024
please avoid this hotel if you could, rooms are super dirty and has a mouldy scent. the bathroom has pieces of used plasters there when we checked in, simply disgusting. only one elevator operating for the whole building, the wait time is absurd. hotel staff also uses every opportunity to ‘demand’ us to give them a 5-star rating which is definitely manipulation. rooms and exterior are old and dirty, please avoid if you would not want your trip ruined.
Guest User
Superior Queen Room
Stayed in Jun 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
True Go so Hotel I liked. Geographical location is good, close to Business and Trade Center of Shenzhen, nearby to Ganshi Metro station. I have updated the room for free. It’s pleasant. First, the room is very good. The window view is good! The location is quite reasonable, the bathroom is divided into dry and wet zones. Room has spacious table, sofa large and comfortable. A few days when I was there, there were heavy rains. The hotel is well protected from moisture. In the room quietly, sleep was very comfortable. But, most of all, I was surprised by friendly service and very friendly attitude. Most of all, I will touch with kindness, attention and care of the hotel reception staff, mistress Wu Jing! Thanks a lot dear Jing! There are also many types of breakfast, and all employees are very friendly, will be very careful to watch your needs and humbly ask if there are changes and shortcomings. Very nice accommodation, 5 stars! ⭐️⭐️⭐️⭐️⭐️
Response from Property: Dear Qiuguo family, welcome home. Thank you for your affirmation of our work. Your trust and support are the driving force of our work. Qiuguo Group will use 100% effort to make you very satisfied. We look forward to your stay again and wish you a happy life and happiness every day.
Traveller24
Superior Queen Room
Stayed in May 2024
Solo travelers
6 review
3.7/5
Posted on Jun 24, 2024
Stayed for two nights. The rooms are really big and modern. Amenities are provided and refreshed. However, please note their is a KTV on the first floor, which caused me to not get much sleep my first night. I was moved to a higher floor the second night, then I was able to sleep. But the shower pressure for the water was too low. There is only breakfast, no afternoon fruit and tea or dinner buffet as advertised in the room package.
6/7
Response from Property: Dear guest, thank you for staying at Shenzhen Qiuguo Hotel. We are deeply sorry for the poor experience you had during your stay. We value the stay experience of every guest. We have notified the relevant departments regarding the issues you have reported. We will implement various improvement measures based on your feedback and strengthen the training of service staff's service skills and awareness to ensure that we provide every guest with warmer and more meticulous quality service in the future. We sincerely look forward to seeing you, your family and friends again and giving you a different stay experience.
Roxxxiilicious
Elegant Deluxe Twin Room
Stayed in Apr 2024
Travel with friends
16 review
5.0/5
Outstanding
Posted on Apr 14, 2024
The room was really big!! The staff were so on top of our special requests. They contacted us the day of check in to make sure we knew how to get to the hotel. The room was clean. There is slight noise from the road but it was nothing too serious. We slept amazing!! There were mosquitoes in the room. The hotel staff mentioned that they are dealing with this problem and provided mosquito repellent and lamps to repel any pests. The staff were friendly. The room was clean. The beds were comfy!! We were very happy 😊 we ordered delivery and a cute robot sent the order to the room. Very impressed.
Response from Property: Dear guest, thank you for choosing Qiuguo Hotel. I am very happy to see your detailed comments. I believe you are also a person who is good at observing life and likes to enjoy life. Qiuguo is working hard to create a better urban humanistic boutique hotel. We attach great importance to the comfort of the room and detailed services. Our intention is to bring comfort to you who are tired from running around. Remember to pay attention to us and recommend us to your friends. The sincere, friendly and simple Qiuguo people look forward to becoming friends with you! I wish you a happy life~
Guest User
Elegant Deluxe Three -bed Room
Stayed in Apr 2024
Family
16 review
4.2/5
Very Good
Posted on Apr 3, 2024
The hotel is located near the subway, easily accessible. The room type was not the same as shown on the pictures but was fine. Breakfast was better than I expected.
Response from Property: Dear guest, we are glad to see that you and your family enjoyed this happy trip. All staff of Qiuguo have been adhering to the service concept of "satisfying guests and touching guests". We will continue to work hard in the future to bring you a more perfect and relaxing stay experience. We sincerely look forward to your visit again in Qiuguo.
Nathaniel Chandra Social
Cozy Queen Room
Stayed in Aug 2024
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 18, 2024
The hotel has been very kind to us! They upgrade us for free to luxury room! Recommend to visit the hotel again!
Wong Tzs Ching
Deluxe Room (2 Beds)
Stayed in Aug 2024
Family
4 review
5.0/5
Outstanding
Posted on Aug 17, 2024
xiao lu very good The hotel is fully equipped. The staff are warm and polite. The service of the path is very good. I helped to upgrade the original room🤗🤗 I will choose this hotel next time I come to Shenzhen. I hope to continue to work hard. Very good hotel
西八噹噹
Cozy Queen Room
Stayed in Apr 2024
Family
24 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Goodxiaojingbucuodefangjianshengjile👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼👍🏼
Wing Yu
Cozy Queen Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 30, 2024
Goodxuaojingbucuo👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻👍🏻
Guest User
Elegant Deluxe Twin Room
Stayed in Aug 2024
Family
1 review
4.7/5
Amazing
Posted on Aug 5, 2024
The hotel location is convenient for our family schedule. Staffs are polite and supportive.