No. 2002 Shennan East Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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South Union Hotel Shenzhen Guest Reviews
4.6/5
Very Good
504 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.7
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All reviews(504)
Positive reviews(493)
Reviews with photos/video(81)
Easy to get around(39)
Friendly front desk staff(33)
Classy environment(29)
Delicious breakfast(17)
Would stay again(14)
Convenient parking(13)
Many amenities(12)
Perfect for business trips(6)
Negative reviews(11)
MOHAMED
Boutique Queen Room
Stayed in Dec 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Dec 24, 2023
Enjoy for all
Response from Property: Dear guest:Thank you for stayed at Shenzhen South Union Hotel. To provied you with quality service and clean room is our duty,can get your recognition ,we feel more pleased.We wish you a pleasant journey!If you need to invoice,please contact the hotel,because the website cannot display your check-in information ,we will need to know your room nember and invoce information.Thanks!
Guest User
Boutique Queen Room
Stayed in Sep 2023
Couples
39 review
5.0/5
Outstanding
Posted on Oct 8, 2023
Great hotel with large room. Easy to get taxi from the hotel. Very convenient. Superb 👍
Response from Property: Distinguished guest:Thank you for stayed at Shenzhen South Union Hotel. To provied you with quality service and clean room is our duty,can get your recognition ,we feel more pleased.We wish you a pleasant journey!
TheRock@xunzhaodeshini
Business Queen Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Aug 20, 2023
nice room 。。。。。
Response from Property: Distinguished guest:Thank you for stayed at Shenzhen South Union Hotel. To provied you with quality service and clean room is our duty,can get your recognition ,we feel more pleased.We wish you a pleasant journey!
Kinki Kong
Boutique Queen Room
Stayed in Nov 2024
Couples
8 review
4.8/5
Amazing
Posted on Nov 6, 2024
This is the hotel recommended by a friend. It’s my second time to stay at the hotel. It’s close to the Wen Kam To Pass. The environment is clean and tidy. There is no dust on the countertops, which is commendable. There is no peculiar smell in the room, so it’s a comfortable stay.
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Guest User
Business Twin Room
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Nov 1, 2024
The hotel is in a convenient location with a food street nearby. The room environment is comfortable and clean, and the sound insulation is good. There is a construction site downstairs, but there is no noise at all in the morning!
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Guest User
Boutique Twin Room
Stayed in Oct 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Oct 27, 2024
The hotel is very satisfactory in all aspects. The service attitude is good, the room is dry and comfortable, the surrounding shopping is convenient, there are many restaurants and snacks around, and the subway station is very close. I will choose the Southern United Hotel next time I go on a business trip.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and sharing your pictures and texts. I am glad to receive your praise in the comments. The hotel is located on Shennan East Road, surrounded by 3 subway lines and shopping streets, which can provide you with convenient travel conditions. The hotel is located on Shennan Avenue, the main road of Shenzhen, and the "Jingpeng Building" bus stop is in front of the hotel, so the transportation is very convenient. Because of your recognition and love, our service will be more motivated, and we look forward to your next stay!
Guest User
Boutique Queen Room
Stayed in Sep 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 19, 2024
The hotel's front desk service is warm and thoughtful, and all questions raised are resolved with care. Although it is in a downtown area, surrounded by office buildings, the sound insulation of the room is very good, and there is no noise in the room at all. The curtains are thick and can achieve a complete light-blocking effect, making them friendly to patients with neurasthenia. The overall environment is warm and quiet, the corridors and rooms are clean and tidy, the facilities are complete, the switches and sockets are reasonably arranged, and the free breakfast is diverse, nutritious and comprehensive in taste, taking into account the different tastes of guests from the north and the south. Staying in a hotel feels like home. I will choose this hotel next time.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition and taking the precious time to comment and share your stay experience. Your recognition is the greatest support for us. We will continue to work hard and uphold our consistent standard quality. We sincerely look forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Sep 2024
Business travelers
7 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Facilities: Renovated
Sanitation: Good
Environment: Convenient transportation
Service: The front desk service attitude is very good, enthusiastic and patient. Recommended for friends on business trips.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your good comments on the Southern United Hotel. It is our great honor to receive your satisfaction and recognition. It also gives us great motivation to continuously improve and innovate our services in the future. We look forward to your visit again and we will serve you wholeheartedly. I wish you all the best, peace and happiness!
Anonymous User
Boutique Queen Room
Stayed in Aug 2024
Family
4 review
0.8/5
Posted on Sep 1, 2024
I went on a trip with my family and booked 2 rooms. When I checked in, I requested a nearby room, but Mr. Xie Peng at the front desk actually arranged a room on the 22nd floor for the first and last rooms. Seeing this, I asked the front desk repeatedly before they were willing to arrange one of the rooms in the middle. .
1: I only booked a room when I saw that it was non-smoking. When I entered the room, I saw a match ashtray. I felt that it was not worthy of the name.
2: The lighting in the toilet is not enough, so the elderly should be careful.
3: The male staff at the front desk is rude and has no smile.
4: I paid cash for a breakfast coupon and asked for a receipt, but was refused. I asked repeatedly before I could print it out. I felt that the front desk was unprofessional and rude. When I checked in that day, I had to go through the check-in procedures with my family. The two men and one woman at the front desk were not helpful at all. I'm so busy, and I'm so pushy about issuing receipts, I feel so bad.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and your tolerance for our hotel. We sincerely apologize and regret for your unpleasant experience during your stay. We sincerely apologize for our unprofessional service and impolite behavior. At the same time, we will also carry out internal self-examination and training. We look forward to making changes that you will be satisfied with in the future. Thank you again for your valuable opinions. If you come here next time, I hope you can book this hotel again and give us a chance to apologize and make up for our shortcomings. Looking forward to visiting again!
Xuexiaojiedechunxiaqiudong
Boutique Queen Room
Stayed in Aug 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 26, 2024
I forgot to take a photo of the room. It’s very good in every aspect. The breakfast is also very good. Highly recommended.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Southern United Hotel. Your recognition of our work makes us feel honored and is also the driving force for us to move forward. We look forward to having you choose our hotel again and we will serve you wholeheartedly.
Guest User
Business Queen Room
Stayed in Oct 2024
Couples
3 review
4.0/5
Very Good
Posted on Nov 3, 2024
It's okay, but the location is far away from the subway
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your stay and comments. The hotel is located on Shenzhen's main road, Shennan Avenue. It is about a 5-minute walk from Metro Line 2 Hubei Station Exit B, Line 5 Huangbeiling Station Exit F1, and Line 9 Wenjin Station Exit D. It is only an 8-minute drive from Luohu Port (Shenzhen Railway Station) and a 40-minute drive from Shenzhen Bao'an International Airport. The transportation is very convenient. We are very pleased to receive your affirmation. Thank you for choosing Nanfang and supporting us. Welcome to come back often! I wish you a happy life!
Guest User
Boutique Twin Room
Stayed in Aug 2024
Travel with friends
6 review
5.0/5
Outstanding
Posted on Sep 21, 2024
The hotel is very clean and very good. It also has parking spaces and is convenient. Hotels in Kwai Shing are very good. I will come again next time. It’s a good experience. The hotel is clean and hygienic. The hotel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Southern United Hotel and taking the precious time to comment and share your stay experience. Your recognition is our greatest support. We will continue to work hard and uphold our consistent standards and quality. We sincerely look forward to your visit again!
Guest User
Boutique Queen Room
Stayed in Aug 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Aug 22, 2024
Very good, clean and hygienic, good service attitude
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for your recognition and taking the precious time to comment and share your stay experience. Your recognition is the greatest support for us. We will continue to work hard and uphold our consistent standard quality. We sincerely look forward to your visit again!
Guest User
Boutique Twin Room
Stayed in Aug 2024
Family
2 review
5.0/5
Outstanding
Posted on Aug 6, 2024
Clean and refreshing, good service attitude
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Southern Union Hotel. I'm glad to receive your thumbs up in the review. The hotel is located on Shennan East Road, surrounded by 3 subway lines and shopping streets, which can provide you with convenient travel conditions. The hotel is located on Shenzhen's main road, Shennan Avenue, with the "Jingpeng Building" bus station in front of the door. The transportation is very convenient. Because of your recognition and love, our service will be more motivated. We look forward to your next stay!
Moshenzhijing
Boutique Queen Room
Stayed in Apr 2024
Business travelers
39 review
5.0/5
Outstanding
Posted on Apr 25, 2024
The location is very good, transportation and dining are convenient, the room is clean and tidy, the bed is very comfortable, the front desk Xiao Liu's service is very good, introducing the surrounding tours and transportation methods, and the staff are quite enthusiastic. I will come again next time
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your stay and good comments. The hotel is located on Shennan East Road, surrounded by 3 subway lines and shopping streets, which can provide you with convenient travel conditions. The hotel is located on Shennan Avenue, the main road of Shenzhen, and the "Jingpeng Building" bus stop is in front of the hotel. It takes about 5 minutes to walk from the hotel to Exit A of Hubei Station on Metro Line 2, Exit F1 of Huangbeiling Station on Line 5, and Exit D of Wenjin Station on Line 9. It takes about 8 minutes to walk to Wenjindu Port. The transportation is very convenient. Because of your recognition and love, our service will be more motivated, and we look forward to your next stay! I wish you a happy life!