To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Response from Property: Thank you for your continued support and love. Your satisfaction with the hotel's facilities and services is the driving force for all the hotel staff to work, and your recognition of our services makes us very proud! It is our honor to serve you, and all the hotel staff look forward to your next visit!
Chia
Cosy Room
Stayed in Jul 2024
Solo travelers
17 review
4.0/5
Very Good
Posted on Jul 17, 2024
The room is small but overall okay
Response from Property: Thank you for your continued support and love. Your satisfaction with the hotel's facilities and services is the driving force for all the hotel staff to work, and your recognition of our services makes us very proud! It is our honor to serve you, and all the hotel staff look forward to your next visit!
Adam
Cosy Room
Stayed in Jul 2024
Solo travelers
6 review
4.0/5
Very Good
Posted on Jul 18, 2024
It’s actually quite a nice place, good service, nice people and you can literally go down and get drinks, food and do shopping, it’s quite convenient place.
Dumbo121
Forest Oxygen Bar Room
Stayed in Jun 2024
Business travelers
5 review
3.7/5
Posted on Jul 28, 2024
Very good location in the centre of a Nanshan shopping and food belt. Room is small and some has got no window.
mirinda_orange
Cosy Room
Stayed in Feb 2024
Couples
7 review
3.2/5
Posted on Feb 19, 2024
Very nice location near shopping mall. Spacious room.
Response from Property: Thank you for your continued support and love. Your satisfaction with the hotel facilities and services is the driving force for the work of all hotel staff. Your recognition of our services makes us very proud! It is our honor to serve you. All hotel staff look forward to your next visit!
paulcheung727
Deluxe View Room
Stayed in Oct 2023
Business travelers
14 review
1.7/5
Posted on Oct 18, 2023
very bad experience and the room need more improvement for cleaning. honestly the location is perfect, but the cost is not worth for that kind of service
Response from Property: Dear guest, thank you for choosing to stay at Shenzhen New Taoyuan Hotel Coast Branch and for your review. We have recorded the issues you mentioned and fed them to the relevant departments for follow-up and improvement. We are sorry that this stay did not meet your expectations. We will continue to improve hotel facilities and equipment and improve service quality to bring a better experience to our guests.
Celycely
Forest Oxygen Bar Room
Stayed in Jun 2024
Business travelers
154 review
5.0/5
Outstanding
Posted on Jun 5, 2024
staff so nice, room tidy, near mtr and shopping mall, but no window inside
Response from Property: Thank you for your continuous support and love. Your satisfaction with the hotel facilities and services is the driving force behind the work of all hotel staff. Your recognition of our services makes us very proud! It is our honor to serve you, and all hotel staff look forward to your next visit!
Guest User
Cosy Room
Stayed in Sep 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 18, 2023
The location of this hotel is very good. I checked in in the evening and the reception is very helpful and friendly. They upgraded my booking to the Executive grade with bigger room size. I am so glad and had enjoyed my stay there. Late check out request accepted. Thanks again.
Response from Property: Thank you for your continued support and love. Your satisfaction with the hotel facilities and services is the driving force for the work of all hotel staff. Your recognition of our services makes us very proud! It is our honor to serve you. All hotel staff look forward to your next visit!
Rooms can be kept cleaner and the food choices at Breakfast is quite limited.
Guest User
Cosy Room
Stayed in Oct 2023
Family
4 review
4.2/5
Very Good
Posted on Oct 26, 2023
The location is perfect, just right next to the shopping mall, costal city. The hotel itself is a bit old but the room is very big. In general if you don't mind the retro style, it is definitely good value for money.
fong wai man
Cosy Room
Stayed in Sep 2023
Solo travelers
13 review
3.7/5
Posted on Sep 20, 2023
excellent location, cost to coastal city and Metro, room reasonable size, very few option for breakfast but can't expect more for this price, will come again
Guest User
Superior 2-bed Room
Stayed in Apr 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on May 1, 2024
Good location, can walk to nearby shopping
Antzman
Cosy Room
Stayed in Nov 2023
Travel with friends
8 review
4.0/5
Very Good
Posted on Dec 27, 2023
THE LOCATION IS GOOD. ROOM IS CLEAN. HOTEL STAFFS ARE HELPFUL!
Guest User
Cosy Room
Stayed in Jul 2023
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jul 19, 2023
Excellent location with so many eateries around. Room is very clean and surprising very well equipped. Given an extra breakfast when noticed 2 persons checking in, thanks to reception Xiao Lin.
Response from Property: Thank you for your continued support and love. Your satisfaction with the hotel's facilities and services is the motivation for the work of all the staff of the hotel, and your recognition of our services makes us very proud! It is our pleasure to serve you, and all the staff of the hotel are looking forward to your next visit!