Apex & Hotel (Shenzhen Hi-tech Park)

Apex & Hotel (Shenzhen Hi-tech Park) Reviews

Apex & Hotel (Shenzhen Hi-tech Park)

Floor 1, Building A, Fu'an Science and Technology Building, No. 013, Gaoxinnan 1st Road, High Tech Community, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Apex & Hotel (Shenzhen Hi-tech Park)
Apex & Hotel (Shenzhen Hi-tech Park)Apex & Hotel (Shenzhen Hi-tech Park)Apex & Hotel (Shenzhen Hi-tech Park)
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Apex & Hotel (Shenzhen Hi-tech Park) Guest Reviews

4.6/5
Very Good
1217 review
Verified reviews
Location4.6
Amenities4.5
Service4.5
Cleanliness4.7
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All reviews(1217)
Positive reviews(1192)
Reviews with photos/video(747)
Convenient location(90)
Easy to get around(78)
Friendly front desk staff(74)
Classy environment(69)
Close to metro(53)
Large rooms(15)
Stayed multiple times(12)
Average sound insulation(12)
Negative reviews(25)
abdellaoui anis
Hefeng Double Bed Room (Without Window)
Stayed in Apr 2024
Business travelers
45 review
5.0/5
Outstanding
Posted on May 4, 2024
Again I go here it’s good only 2 issue I request many time but hotel management ignored. In laundry room they have steamer this cannot be iron machine please add iron machine with board also smart function of control room specially air conditioning must be with controller not Chinese voice only
Response from Property: Dear guest, thank you very much for staying at Hejian S Hotel. Xiaohe hereby expresses its deepest apologies to you. The hotel attaches great importance to your feedback. The hotel's smart housekeeper room has a tutorial. Currently, you can only speak Chinese voice to control the air conditioner, curtains, lights, etc. The iron company you mentioned has already applied for it. We will work harder to provide you and all guests with a more comfortable and pleasant experience. At the same time, thank you for telling Xiaohe's shortcomings frankly. I hope that Xiaohe's progress in the future will still have your support and witness. Looking forward to your next visit~
MAHLATSE PETJE
HeTing Queen Room
Stayed in Apr 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Apr 22, 2024
Nice and clean. Ready to serve and polite.
Response from Property: Dear guest, thank you very much for your support of Xiaohe. We will continue to work hard to create a home away from home experience for every customer. We are located in Shenzhen Nanshan District Science and Technology Park, known as "Shenzhen Silicon Valley", 10 minutes' walk from the High-tech Park Metro Station Exit C is only 500 meters away, facing the large business district "Vientiane World", close to the main road of "Shennan Avenue", surrounded by well-known enterprises such as Skyworth, TCL, ZTE, Mindray, Taibang, etc., and only 2 meters away from Window of the World and Happy Valley. It is a subway station and only a 15-minute drive from Shenzhen Bay Port, making it easy to transit through the Hong Kong Special Administrative Region. We sincerely look forward to your visit again.
JC KBG
Hefeng Double Bed Room (Without Window)
Stayed in Nov 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Dec 2, 2023
In the town. Very close to metro station, easy to find food around. But breakfast same menu everyday
Guest User
HeTing Queen Room
Stayed in Apr 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Apr 26, 2024
The hotel is very well located and extremely clean. The staff can’t speak English and this could be a challenge sometimes. The room was good enough but not convinient for non Chinese speakers, it works with voice commands!
bhavya
Hefeng Double Bed Room (Without Window)
Stayed in May 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 9, 2024
Worth the price . Clean and hygienic place . Staff was friendly
Guest User
Hefeng Double Bed Room (Without Window)
Stayed in Feb 2024
Family
1 review
4.0/5
Very Good
Posted on Feb 25, 2024
Clean and cheap, room is a bit small and no kids amenities and no fridge
Leong Bee Yoong
Hefeng Double Bed Room (Without Window)
Stayed in Nov 2023
Business travelers
1 review
3.5/5
Posted on Nov 19, 2023
Hotel staff service is excellent though the venue location main entrance orientation is a bit weird. It’s very difficult to locate in dim nightlight the hotel if you are not local staying in China. I use food delivery service via Meituan to ease my hunger for late night supper. Can’t access any food since I stay 1 night only and check in almost near midnight and have to check out early in the morning for my flight.
Response from Property: Dear guest, thank you very much for your support of Xiaohe. We will continue to work hard to create a home away from home experience for every customer. We are located in Shenzhen Nanshan District Science and Technology Park, known as "Shenzhen Silicon Valley", 10 minutes' walk from the High-tech Park Metro Station Exit C is only 500 meters away, facing the large business district "Vientiane World", close to the main road of "Shennan Avenue", surrounded by well-known enterprises such as Skyworth, TCL, ZTE, Mindray, Taibang, etc., and only 2 meters away from Window of the World and Happy Valley. It is a subway station and only a 15-minute drive from Shenzhen Bay Port, making it easy to transit through the Hong Kong Special Administrative Region. We sincerely look forward to your visit again~
Guest User
HeXian Twin Room
Stayed in Mar 2023
Business travelers
2 review
3.5/5
Posted on Mar 25, 2023
The room was nice and clean, service was also efficient. If you’re a light sleeper you’d need earplugs or other devices to ward off the noise as sounds from the hallway (neighbors’ voices/doors shutting) and drainage systems were quite an issue. Do request for the hotel to keep the windows shut as mosquitoes were also an issue (the window was open upon our arrival). If sounds don’t bother you then this hotel is a convenient choice.
Guest User
Hefeng Double Bed Room (Without Window)
Stayed in Apr 2023
Family
5 review
4.5/5
Great
Posted on May 14, 2023
Close to mtr, breakfast close at 10am, but not refill from 9an
Guest User
Hefeng Double Bed Room (Without Window)
Stayed in Feb 2023
Business travelers
1 review
4.2/5
Very Good
Posted on Feb 7, 2023
Location is good and convenience. Price is very good deal. I will come again.
Ka Leung
HeYue Twin Room
Stayed in Oct 2023
Family
13 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Good service, very good
Guest User
HeYue Twin Room
Stayed in Sep 2023
Business travelers
1 review
2.2/5
Posted on Nov 17, 2023
No services at all
Response from Property: Dear guests: Hello! Thank you for staying at Hejian S Hotel! We are deeply sorry for your experience during your stay at the hotel. I also deeply apologize! We have reported your valuable comments and issues to the management. In order to create the best stay environment for our guests, we are constantly improving our services. We believe that we can bring you more benefits when we meet next time. A different experience, Xiaohe friends are here to serve you wholeheartedly!
Guest User
HeYue Twin Room
Stayed in Sep 2024
Travel with friends
1 review
3.7/5
Posted on Sep 9, 2024
The hotel is conveniently located near the metro station, about 5-10 minutes walk. There is a convenience store downstairs, 10-15 minutes away from Wanxiang Tiandi. The lobby is quite inconspicuous, the front desk is three office desks, a bit strange, should add some guardrails or replace the tall tables, so that guests can not see the staff stationery, machines, staplers and the like would be better. It doesn't feel very professional now. The room is relatively better, should be recently renovated in a couple of years, with a smart butler, but the response is average, giving commands sometimes he does not hear or does not respond, to be strengthened. The pillow in the room is relatively soft, and my neck hurts after sleeping all night. Ordered takeaway, the hotel is robot delivery can, delivery time is fast. Breakfast is on the ground floor across the building, there is quite a variety, there are flour green vegetables, there is congee, there is also fruit bread, breakfast  cereal and so on. Overall, the performance is worth the price.
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Response from Property: Dear guest, thank you very much for staying at Hejian S Hotel. We are sorry that this stay did not bring you the best experience. Xiaohe hereby expresses its deepest apologies. Our hotel is located in the Science and Technology Park, surrounded by Mindray, Skyworth, TCL, ZTE, Lenovo and other internationally renowned companies. It is only a five-minute walk from China Resources MixC Shopping Center and only fifteen minutes by subway to Window of the World and Happy Valley. The transportation is convenient. I hope that your next stay will bring you a better stay experience. I wish you good health and all the best.
Guest User
HeYue Queen Room
Stayed in Sep 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Sep 7, 2024
"The front desk lady Chuxia Anqi has a good attitude, the hotel is convenient for transportation and close to the company", add a picture, thank you, because there is a good review here, [covering face] please
Original TextTranslated by Google
Guest User
Hefeng Double Bed Room (Without Window)
Stayed in Aug 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
A very satisfactory stay. The room is clean and tidy, with complete facilities. It is very close to the subway station. It is very convenient to cross TCL to the subway station. The front desk Yutong and Xinghe have very good service. On rainy days, they will take the initiative to hold an umbrella and send you to the roadside to take a taxi. A very satisfactory stay 👍👍👍
Original TextTranslated by Google