Xi 'an Hotel (Shenzhen Luohu East Store) Reviews

Room is big and service is good. Just the location is bit far from 東門.if by walk take around 30 mins by taxi around 15 rmb

Compared to the most of hotels in China this Hotel is fresh and has nice design. Staff at the checking desk is nice even though no one speaks English at all. Right next to hotel Starbucks and Macdonalds, also plenty of Chinese cafes, massages, Dongmen street is in walking distance. Overall experience is not bad even though in the first night I wasn’t able to sleep because of neighbors from the floor above were making noises for all night. And rooms are not soundproof. Thanks to Trip.com team for helping me resolve this situation, customer support is just fantastic! so next day hotel apologized and gave me a new room, with a nicer view and quiet. Also big thanks to the manager of hotel 胡经理 for being such big professional, they gave me refund for that sleepless night and changed the room. So overall experience was good.

Jiudianhenhao 👍👍👍good

Room is new and big. Spacious with a big toilet.

I love to stay at this place as it’s a very convenient location and the staff here are so amazing. A special note of thanks to Miss Ling who is conversant in English and goes out of the way to be helpful.

The room is clean and location is next to a metro. If you walk to the side of the street, lots of restaurants and convenience stores nearby. It is walking distance to Dongmen. The rooms are fairly clean. Love that they have a robot to deliver your goods

Good hotel comfortable enjoy this staying

Very good very nice good service , Clean n tidy

great location, smooth seamless check-in. The decor color theme is pleasant, as was the layout of the room, comfort and amenities. Nice and functional lobby with attentive staff. Breakfast is an added bonus if chosen at time of booking , although simple it does the trick if you need a little something. Overall, would definitely stay again and relatively central enough location.

Clean enough but a little bit old , location is not very nice , early no place for shopping nearby.

Very good 100分👍🏻👍🏻👍🏻

Good service attitude.The room is clean and sanitary! I will come to stay next time.

"I stayed at the 希岸酒店（羅湖東門站）for a business trip and was thoroughly impressed by the level of service and comfort provided by the hotel. Checking in was a breeze and the staff at the front desk were incredibly helpful and friendly. The room itself was spacious and well-appointed, with a comfortable bed and modern amenities such as a flat-screen TV and free Wi-Fi. The bathroom was also very clean and well-maintained. I particularly enjoyed the hotel's location, which was just a short walk from the metro station and numerous local attractions. Overall, I would highly recommend the 希岸酒店（羅湖東門站）to anyone looking for a comfortable and convenient place to stay in Shenzhen."

Normal hotel, little bit dirty