THE MUMIAN HOTEL Shenzhen luohu

 THE MUMIAN HOTEL Shenzhen luohu Reviews

 THE MUMIAN HOTEL Shenzhen luohu

No. 1001 Bao'an South Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
 THE MUMIAN HOTEL Shenzhen luohu
 THE MUMIAN HOTEL Shenzhen luohu THE MUMIAN HOTEL Shenzhen luohu THE MUMIAN HOTEL Shenzhen luohu
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 THE MUMIAN HOTEL Shenzhen luohu Guest Reviews

4.8/5
Excellent
1486 review
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(1486)
Positive reviews(1462)
Reviews with photos/video(426)
Friendly front desk staff(196)
Easy to get around(119)
Delicious breakfast(62)
Close to metro(52)
Convenient for shopping(49)
Stayed multiple times(42)
Tasty coffee(13)
Awesome gym(12)
Negative reviews(24)
Guest User
1 King Bed Deluxe
Stayed in sept. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 10 sept. 2024
Very decent for a short city break ; Excellent location in LuoHu district, central and well connected with metro. The room was very spacious, clean, and had the amenities we needed. Special thanks Elsa and Frinda, they did give us a very warm welcome and support whenever we need during our stays . I will definitely choose the MuMian again for my next trips .
Response from Property: Dear guest, hello! Thank you so much for your wonderful comments and high recognition! We are honored and thrilled to hear you say that the Luohu MUMIAN Hotel is perfect for a short city break and that you have highly praised our location, room facilities and service team. Hotel is located in Luohu District, Shenzhen City, the hotel out of the right 30m is the subway line 9 Ludan village station, to the direction of the city walk 5 minutes to take metro line 2 and line 1, adjacent to the Diwang Building, Mixc City, Shenzhen Book City, located in Shenzhen's economic, cultural, business center of the bustling area, is the country's first kapok hotel flagship store.At the same time, to provide you with spacious, clean and well-equipped accommodation is our goal. We are glad that our service has been satisfactory to you. Your praise of our colleagues in the hotel has been passed on to me and my team.Thank you again for your visit and trust, your satisfaction is our greatest motivation. We look forward to being your preferred place to stay again on your next trip. At that time, we will continue to bring you a more memorable stay experience with better service and better facilities.Wish you a pleasant journey and all the best! Looking forward to seeing you again at the Luohu MUMIAN Hotel.
Jer Yaw
1 King Bed Deluxe
Stayed in août 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 28 août 2024
Wondefeful stay… helpful staff, clean and new room feeling. Thanks to both Joy Cai and Major Huang… who so helpfully made my stay enjoyable! Will return!
Response from Property: Dear guest, hello! Joy Cai and Major Huang are outstanding representatives of our team and we are very pleased to receive your recognition for their helpful, professional and meticulous service. Their efforts and efforts are the cornerstone of the continuous improvement of our hotel service quality. At the same time, we are also pleased that you think highly of our room hygiene and overall environment. We are committed to providing guests with a clean, comfortable and new stay experience, your satisfaction is our greatest pursuit.Thank you again for your valuable comments and support, we will continue to uphold the "customer-oriented" service concept, constantly improve the quality of service, and create a better accommodation experience for every guest. We look forward to your visit again and hope that our service can once again add warmth and happiness to your journey!
Guest User
2 Twin Bed
Stayed in août 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on 20 août 2024
I had a truly exceptional stay at your hotel, and I want to commend both the establishment and its staff. The ambiance was inviting and impeccably maintained, creating a perfect retreat. The attention to detail in the room’s decor and amenities made me feel pampered and valued. Special mention to hotel staff Frinda, her professionalism and warmth were unparalleled. From the seamless check-in process to the thoughtful recommendations and genuine hospitality, every interaction was a testament to her dedication and care. Her commitment to excellence made my stay memorable and enjoyable. I am genuinely grateful for the wonderful experience and look forward to returning. By the way this is my second time staying in this hotel, HIGHLY RECOMMENDED
Response from Property: Dear guest, hello! Thank you very much for your high evaluation and recognition of our hotel and all staff! We are honored to be able to provide you with such a comfortable and enjoyable stay. Your satisfaction and happiness is our unremitting pursuit of the goal, but also our biggest driving force. We have conveyed to myself and my team your favorable comments about our colleagues in the hotel. At the same time, we are happy to know that you have had an unforgettable time here and feel valued and loved. This is exactly what we strive to create a warm and comfortable environment to bring to every guest. Thank you again for the color your youthful energy has added to the hotel, as well as your trust and support for our hotel. We look forward to continuing to provide you with excellent service and creating more great memories in the future. If you have any needs or suggestions, please feel free to contact us, we will be happy to serve you. I wish you all the best and a happy life!
duminjunshi
1 King Bed Deluxe
Stayed in juill. 2024
Couples
19 review
4.7/5
Amazing
Posted on 10 août 2024
Service are great, staff are friendly, but location is not so good. The train station nearby is isolated and not linked to the town centre. No convenience store nearby
Response from Property: Dear guest, hello! Thank you very much for your comments, your feedback is very important to us. We are delighted to hear you speak highly of our service and staff friendliness, which is the greatest recognition of the hard work of all our staff. As for the location you mentioned, the hotel is located in Luohu District, Shenzhen. Turn right 30m out of the hotel, that is, Ludancun Subway Line 9 station, walk 5 minutes to the direction of Wanxiang City, you can take subway Line 2 and Line 1, adjacent to Diwang Building, Wanxiang City, Shenzhen Book City, located in the bustling area of Shenzhen's economic, cultural and business center. It is only about 10 minutes' walk from Shenzhen Railway Station, Luohu Port, Diwang Building, China Resources Vientiane City, Dongmen, etc., and only 5 minutes' drive from Luohu Port. At the same time, we have also noticed the shortage of nearby convenience stores you mentioned. There is a small convenience store on the north side of the hotel. You may not be familiar with the neighborhood by chance, so you cannot find it. Thank you again for your valuable comments and we will continue to strive to improve the quality of service and guest experience at our hotel. If you have any suggestions or needs in the future, please feel free to contact us, we will be happy to serve you. Looking forward to your visit again!
Guest User
1 King Bed Deluxe
Stayed in juill. 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on 7 juill. 2024
Had a very fantastic day in the hotel. Excellent service from Joy, the receptionist. Looking forward to stay in this hotel again soon!
Response from Property: Thank you for choosing THE MUMIAN hotel luohu and recognizing JOY's services. I hope this journey can leave you unforgettable memories and look forward to your next stay. Happy everyday!
Marvin
2 Twin Bed
Stayed in mars 2024
Family
1 review
5.0/5
Outstanding
Posted on 30 mars 2024
I had a fantastic stay at the Hotel Kapok Shenzhen Luohu. Upon arrival, the enthusiastic staff welcomed me and quickly handled the check-in process. The room was spacious, bright, and elegantly decorated, making me feel comfortable and relaxed. The amenities were soft and comfortable, ensuring a good night's sleep. The hotel also provided a delicious buffet breakfast with a variety of flavors to choose from. Additionally, the hotel receptionist provided friendly and helpful service, going above and beyond to assist me as a first-time visitor to Shenzhen by recommending nearby restaurants and shopping malls. Throughout the entire stay, the hotel's service was attentive and thoughtful, making me feel right at home. This experience left a profound impression, and I am highly satisfied with my stay at this hotel.
Response from Property: You discovered us with your keen eyes. Thank you for your exquisite illustrations and the most authentic feedback. The words ignite our passion between the lines. Please continue to support us. Our friends will work harder to provide you with better quality and service. Looking forward to meeting you again~❥ (^ _ -) Wishing you a happy life!
Guest User
2 Twin Bed
Stayed in juill. 2024
Family
8 review
5.0/5
Outstanding
Posted on 21 juill. 2024
The design looks trendy. The room is spacious. I stayed in a double bedroom. They had two full size beds. The breakfast was good. Have enough choices to satisfy you. The room rate is reasonable. I will recommend to my friends.
Response from Property: Dear guest: Your every choice is our great honor, and we are delighted by your satisfying experience of harvesting cotton flowers. We will continue to make progress and look forward to your next visit.
Thunderman
1 King Bed Deluxe
Stayed in déc. 2023
Family
3 review
4.5/5
Great
Posted on 18 mars 2024
Just a 4-minute walk from the hotel to The Mixc (万象城), its location is very convenient. The rooms are impressively clean and boast a modern aesthetic, thanks to a recent renovation.
Response from Property: Dear guest, thank you for choosing Luohu Kapok Hotel and sharing your valuable review. Our hotel is located in Luohu District, Shenzhen, adjacent to Diwang Building, Vientiane City, and Shenzhen Book City. It is located in the prosperous area of ​​Shenzhen's economic, cultural, and business center. It is the first Kapok hotel flagship store in the country under the China Resources Group. It is only about a 10-minute walk from Shenzhen Railway Station, Luohu Port, Diwang Building, China Resources Mixc, East Gate, etc., and only a five-minute drive from Luohu Port. Thank you for coming and leaving your valuable comments. We look forward to your next stay~ Xiaomian wishes you a happy life!
Guest User
1 King Bed Deluxe
Stayed in juin 2024
Couples
3 review
5.0/5
Outstanding
Posted on 25 juin 2024
A good hotel near the Lo wu crossing, very responsive and friendly staff, facilities are also excellent.
Response from Property: Dear guest, thank you for your positive feedback. Luohu Kapok has always been committed to creating a warm and sweet home for guests. Your comfortable stay is also our highest pursuit. Thank you for finding the feeling of home here. We look forward to your visit again and wish you a happy day.
MrChan
2 Twin Bed
Stayed in juill. 2024
Family
9 review
5.0/5
Outstanding
Posted on 17 juill. 2024
Good location and room. Facilities are great. Will come back!
Response from Property: Dear guest, we are honored and excited to receive your feedback. It is gratifying to know that you have spoken highly of our location, rooms and facilities. The excellent location allows you to easily explore the surrounding scenery, the spacious and comfortable rooms provide you with a warm rest space, and the perfect facilities are hoping to add more convenience and fun to your stay. Your affirmation is our driving force for continuous progress, but also our most valuable wealth. We are very much looking forward to welcoming you again in the coming days, and continue to provide you with quality service, so that every stay in Luohu Mumian Hotel will be filled with wonderful memories. Thank you again for your trust and support, wish you a happy life, and look forward to meeting you again!
J Tang
1 King Bed Deluxe
Stayed in déc. 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on 1 janv. 2024
Great location, steps away from subway and city mall. Room was clean and modern. Nice lobby with sitting area. Staff were helpful and friendly, special mention to Elsa at front desk :)
Response from Property: Dear guest, thank you very much for choosing Luohu Kapok Hotel and taking your precious time to leave a review. The hotel is located in Luohu District, Shenzhen, adjacent to Diwang Building, Vientiane City, and Shenzhen Book City, and is located in the economic, cultural, and business center of Shenzhen. In the prosperous area, it is the first Kapok Hotel and Kapok Hotel flagship store in the country. It is only about a 10-minute walk from Shenzhen Railway Station, Luohu Port, Diwang Building, China Resources Mixc, East Gate, etc., and only a five-minute drive from Luohu Port. Xiao Nanyang Restaurant has been specializing in Northeastern cuisine for more than 30 years. It has always been adhering to the business philosophy of health, nutrition and safety. It strictly controls the selection, processing, cooking and other aspects of materials. It will never add any seasonings that are not good for health, such as MSG. All products are made with Carefully simmered in rich pork bone soup, it is also the first exquisite northern cuisine restaurant in Shenzhen. Thank you for coming and leaving your valuable comments. We look forward to your next stay~ Xiaomu wishes you a happy life!
Raymond
1 King Bed Deluxe
Stayed in juill. 2023
Family
6 review
5.0/5
Outstanding
Posted on 2 juill. 2023
Frinda service is great and the room is tidy and fantastic
JUNO
1 King Bed Deluxe
Stayed in avr. 2023
Couples
92 review
5.0/5
Outstanding
Posted on 10 avr. 2023
The place was so convenient for transportation since it was near to the Train station,
Response from Property: What I can't extricate myself from is not only the radishes in other people's fields, but also your praise of us. Thank you for coming and leaving valuable experience, I wish you a happy life~
Fabio Camilloni
1 King Bed Deluxe
Stayed in mai 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on 10 mai 2024
Very unique Hotel. Elegant and super cool
Wilson
1 King Bed Deluxe
Stayed in nov. 2023
Business travelers
3 review
4.2/5
Very Good
Posted on 26 nov. 2023
Nice decoration and room size was quite large, with a big bathroom.