Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)

Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch) Reviews

Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)

No.1098 South Yanhe Road, Changhu Building, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)
Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)
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Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch) Guest Reviews

4.3/5
908 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.3
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All reviews(908)
Positive reviews(866)
Reviews with photos/video(204)
Friendly front desk staff(77)
Great value for money(65)
Easy to get around(54)
Delicious breakfast(35)
Average lighting(8)
Close to train station(7)
Stayed multiple times(6)
Negative reviews(42)
Anonymous User
Superior Twin Room
Stayed in Oct 2023
Travel with friends
2 review
3.2/5
Posted on Nov 26, 2023
The location is about 20-30mins walk if u are dragging a luggage but it gets faster if you don’t have a luggage. The hotel is next to convenience stores but there are not much food options in the immediate vicinity. Overall is a basic hotel which is clean, but the hotel needs to be stricter on guests who smoke in the public areas. The corridors are filled with smoke and cigar smell and there’s no ventilation for the smell to escape. When i asked the manager why they allow the guests to smoke in the corridor she said they talked to the guests but can’t do anything else. This is not only a nuisance to other guests but also a major fire hazard. Other minor things, they have a fridge in the room but it does not work. I can only say I will not return again.
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your stay experience. We apologize for any inconvenience you may have encountered during your stay. We will inspect and maintain the facilities in the room to ensure that every guest can enjoy a comfortable accommodation experience. We attach great importance to your feedback and will carefully consider your suggestions and suggestions, continuously improving and enhancing our service quality. If you have the opportunity to stay at our hotel again, we will definitely provide you with better service and experience. Thank you again for your support and understanding.
Sweet cream
Elegant Queen Room
Stayed in Nov 2023
Business travelers
68 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Good good good ✨✨✨✨✨✨🌙🌙🌙🌙🌙🌙🌙🌙🌙🌙🌙✨✨✨🌙🌙🌙✨🌙🌙🌙🌙🌙🌙
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們的酒店表示滿意,並感謝您對我們的工作給予了肯定。我們將繼續努力提供更好的服務和設施,讓每一位客人都能感受到我們的誠意和關懷。期待您的再次光臨!
Guest User
Superior Double Room
Stayed in Feb 2023
Solo travelers
1 review
3.7/5
Posted on Mar 16, 2023
Service is good. Relatively close to the port. However, it doesn't have much amenities and restaurants around the area. The hotel is clean.But the staff's understanding English is just fair.
Response from Property: Dear Guest: Hello! Thank you for your recognition of all aspects of the hotel! But we know that there is still a certain gap between the full five point standard in your mind, and we will continue to work hard! Wish: Have a good day!
Suresh Datta
Superior Double Room
Stayed in Jan 2023
Business travelers
16 review
2.7/5
Posted on Mar 10, 2023
The hotel location is 10 mins walking distance but with a heavy luggage you have to take a taxi. Some taxis don't want to go to a suck close-by hotels. I extended my stay by 1 day and to get the another days' fare the staff knocked at my door at 9 pm asking to pay asap immediately though they did not speak a word of English and used their phone to translate. I asked them if I could pay the next morning when I check out and they refused as if not trusting me. My Intl credit card did not work in this hotels so I had to pay cash. I will not stay in this hotel next time., my stay with the above argument was not happy. There are better hotels in Luohu area.
Response from Property: Hello, dear guests! First of all, you mentioned that there is no way to delay the payment of the room fee for a one-day extension, because the staff was also a new employee at that time, and could not guarantee you the problem of delayed payment. After all, this payment risk still needs to be borne by the individual. For a new employee There is no way to take this kind of risk, and we will optimize your questions in the future and solve such problems in time. Thank you!
Guest User
Superior Double Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
very good112
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Romantic King Room With Round Bed
Stayed in May 2023
Business travelers
4 review
3.5/5
Posted on Jun 12, 2023
Old room wich damage floor,hair Around washbasin and floor
Response from Property: Dear guest: Hello, thank you for staying and sharing your stay experience with us. Sorry for the unpleasant experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests.
Guest User
Special Queen Room
Stayed in Jun 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Nice hotel with good amenities and service.
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Anonymous User
Special Queen Room
Stayed in Feb 2023
Business travelers
57 review
5.0/5
Outstanding
Posted on Apr 29, 2023
excellent Hotel in a quiet accessible location, highly recommended
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jaysamnani
Romantic King Room With Round Bed
Stayed in Feb 2023
Business travelers
14 review
4.2/5
Very Good
Posted on Mar 13, 2023
Very nice hotel
Response from Property: 感謝您選擇入住羅湖山水時尚酒店,您對我們支持與滿意,是我們前進的動力。希望您在羅湖有個美好的回憶。您的肯定是我們最大的動力。我們在大堂準備了熱茶和糖果等候您。期待下次相聚!
Guest User
Elegant 2-bed Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 11, 2025
A family came to Shenzhen to stay in this hotel. It is very convenient to travel. There is a convenience store next to it. It is very convenient to take the subway to Luohu Station, about 900 meters away. Next to it is Dongmen Old Street. Shopping is also very convenient. The front desk 246 service is great
Original TextTranslated by Google
Response from Property: 尊敬的顧客,非常感謝您對我們酒店的點評。我們很高興聽到您對我們的滿意。我們一直致力於為每一位客人提供最好的服務和體驗,我們會繼續努力提高我們的服務和設施,讓您的下次入住更加愉快和舒適。再次感謝您的評價和支持,期待您的下次光臨!
Leung Ka Shing
Elegant Queen Room
Stayed in Dec 2024
Couples
10 review
5.0/5
Outstanding
Posted on Jan 8, 2025
I came to Shenzhen with my friends. This hotel is very clean and cheap, which is suitable for those of us with a low budget. The bed in the room is very comfortable, there is a window, and the breakfast is also OK. The service attitude of the front desk 246 is very good and enthusiastic.
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Elegant 2-bed Room
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 30, 2024
I brought my daughter to stay in this hotel. The room was very clean. I felt that the tatami room was more suitable for children. The breakfast had small sausages that children loved. The girl at the front desk 246 was also very nice and her service attitude was very enthusiastic. I will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Superior Double Room
Stayed in Oct 2024
Business travelers
3 review
4.2/5
Very Good
Posted on Dec 4, 2024
Place: It is about a 15-minute walk from Luohu Port and Luohu Metro Station, about 5-7 minutes by taxi, and about a 15-minute walk from Guomao Metro Station. There is Jinguanghua Shopping Center near Guomao Station, with supermarkets and restaurants. The location is quite convenient. Room: The first room I was given after check-in had a strong smell of smoke. After telling the front desk staff, it became normal after changing to another room. The room was clean, the bed and pillows were good, the air conditioner was good, no sound, and the bathroom had hot water. The room is large and well-lit. There is a lamp on the table and a hair dryer, but it has a very small wattage. Service staff: The attitude of all the front desk, restaurant, and room service staff was very good, especially the three front desk staff who were very nice. Hotel breakfast: Passengers staying at the hotel can purchase the buffet Chinese breakfast provided by the restaurant for only RMB 20, which is a good value. Overall stay experience: 4.5/5 Will go again if I go to Shenzhen again
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們很高興得知您對我們的服務印象深刻,同時我們也會繼續努力提升服務標準,確保每位客人都能享受到舒適、乾淨的住宿環境。再次感謝您的評價,期待您的再次光臨。
Guest User
Superior Twin Room
Stayed in Oct 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Nov 10, 2024
It is very convenient to live here, the price is cheap, the room is very clean and sanitary, there is a convenience store at the door, it is very convenient to buy things. The front desk staff 246 service attitude is very good and enthusiastic. The lobby decoration is also good
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Elegant 2-bed Room
Stayed in Sep 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 27, 2024
This hotel is in a good location for business trips. It is very convenient to take a taxi or subway. The room price is also very cheap. Takeaways can be delivered to the room. The service attitude of the front desk 246 is particularly good. It must be praised
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your experience. We are very happy to hear your affirmation of our hotel. We have been committed to providing every guest with a comfortable and warm accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!