Vienna Hotel (Shenzhen Pinghu Center Metro Station) Reviews
Vienna Hotel (Shenzhen Pinghu Center Metro Station)
No. 1 Shuangyong Street, Pinghu Town, Longgang District, Shenzhen, Guangdong, 518111, ChinaView Hotel Details
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Vienna Hotel (Shenzhen Pinghu Center Metro Station) Guest Reviews
4.6/5
Very Good
762 review
Verified reviewsLocation4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(762)
Positive reviews(726)
Reviews with photos/video(64)
Easy to get around(82)
Friendly front desk staff(71)
Great value for money(41)
Close to metro(39)
Classy environment(38)
Perfect for business trips(28)
Comfortable bed(12)
Parking difficult(5)
Negative reviews(36)
Anonymous User
Superior Room (2 beds)
Stayed in Nov 2024
Family
4 review
Posted on Dec 30, 2024
Room is spacious and clean. Toiletries, disposable slippers provided. Restos are available upon walking to nearby corner. Walking to mtr station is reasonable.
Response from Property: Dear guest, welcome! Thank you for your review of the hotel. Your recognition is the driving force for us to move forward. It is regrettable that we did not receive your 5-star rating. The Vienna Hotel Shenzhen Pinghu Center Subway Station will continue to strive to create a warm and comfortable living environment for guests, and to meet the needs of different guests with high-cost performance. Vienna (Pinghu Center Subway Station) looks forward to your next visit!
lavaris
Queen Room
Stayed in Jul 2024
Solo travelers
4 review
Outstanding
Posted on Aug 31, 2024
The place is great for the price. I didn't have issues and will stay there again. Very close to a grocery store.
Response from Property: Dear guests! Thank you for choosing to stay at Hotel Vienna Shenzhen Pinghu Center Metro Station and taking the time to rate us! Your comments are a spur and inspiration to us. Vienna hotels promote a healthy sleep lifestyle, we have a fresh, comfortable environment; sincere, loving service. Especially in the high quality bed sleep, can let you get the body and mind relaxed and happy experience, thank you again for the hotel, we sincerely hope that your next visit!
Anonymous User
Queen Room
Stayed in Mar 2024
Solo travelers
30 review
Posted on May 15, 2024
The room is spacious but old. The location is a bit far from shenzhen center but there is a direct train within 15mn walk and can reach shenzhen railway quicker than the metro. A major disturbance was that the toilet flush. It did not work well, and the toilet could not evacuate well. The shower gel was not refilled. There are bottles of water provided daily though.
Response from Property: Dear guests, hello! I'm very sorry that this stay did not meet your expectations. We apologise for the unpleasant check-in experience. Regarding the sound of flushing in the room, it has been reported to the person in charge of the project to follow up and follow up and adjust the water pressure and water flow. Regarding the shower gel, because the hotel uses bottled shower gel, which is not canned, and it is directly replaced after use. If you need to replace it, it is recommended to call the front desk directly. Thank you for your suggestions and feedback. Welcome to visit us next time. I wish you a happy life!
Rohit Singh (@taste._.r0hit_hk)
Superior Room (2 beds)
Stayed in Jun 2023
Travel with friends
13 review
Posted on Sep 15, 2023
I liked the hotel, but unfortunately it's a bit far away. the room was pretty good and it came with a basic free breakfast (honestly, i would rather eat outside, but it's fine for free food).
Response from Property: Dear guests, how do you do? Thank you for choosing the Pinghu Central Metro Station in Vienna. I'm sorry to bring you a bad check-in experience. first of all, we sincerely apologize to you. This store is a ten-year-old shop, leaving some traces of years. At the beginning, there was no restaurant. For your stay experience, breakfast is an outsourced breakfast of the famous Yonghe King Breakfast Restaurant. We will also make some improvements and improvements in the later stage. Make full preparations for our next meeting, and look forward to your next visit
Ajit.Patil
Superior Room (2 beds)
Stayed in Apr 2023
Business travelers
12 review
Posted on Jul 15, 2023
Appeared a very old property, asked for plates so I can have my meals, they didn’t have, didn’t have some sugar sachets too, pretty much managed to stay, will probably not book it again. Had booked it only because it was close to the place where I had the business meeting . It looked nice in the pictures though.
Response from Property: To the guests. Hello! Thank you very much for your support to the hotel. We are still a little disappointed that we have not received all 5 points of praise. Our shop is a 10-year-old store, which is the first store to start operation. The restaurant was not configured at the beginning. We regret that this stay failed to meet your expectations, and we apologize for the inconvenience caused to you. Once again, we would like to extend our sincere apologies to you for this. In response to your questions, we will continue to improve and innovate our services in the future, and carry out regular inspections of facilities and equipment.
Guest User
Standard Double Room
Stayed in Jul 2023
Couples
20 review
Outstanding
Posted on Aug 5, 2023
Staffs are courteous and very helpful, the hotel is clean and near MTR
Response from Property: Thank you for your affirmation of the Vienna Pinghu Center Subway Station Store! Your satisfaction and comfort is the embodiment of our work value. The thoughtful service hopes to bring you a warm home feeling. I hope you will come to Vienna Hotel often. I believe that you will find more advantages with your discerning eyes.
Guest User
Standard Double Room
Stayed in Jun 2023
Business travelers
3 review
Outstanding
Posted on Aug 3, 2023
no comment
Response from Property: 尊敬的賓客，酒店在此非常感謝您對我們店的認可！美好的事物總是讓人流連忘返，願您能夠將這份美好分享給身邊的親朋好友，同時也希望您可以繼續關注維也納平湖中心地鐵店，我們會一如既往，為您帶來更多的驚喜。下次再約哦！
Guest User
Queen Room
Stayed in Nov 2024
Solo travelers
2 review
Outstanding
Posted on Dec 30, 2024
The room is clean and tidy. The service attitude of the front desk brother and sister is warm. The hotel facilities are complete. The location is good. There is a bus stop outside. It is about a 6-minute walk from the subway. It is very convenient
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to comment on the hotel. Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. The hotel is committed to providing guests with better services. If you need any help, you can call the hotel front desk to find us as soon as possible. All hotel staff are dedicated to serving you. The hotel is a 5-minute walk from Exit C of Shuangyong Street Station on Metro Line 10 and an 8-minute walk from Exit B of Pinghu Subway Station. The transportation is convenient, and we look forward to your next visit~
Guest User
Standard Double Room
Stayed in Oct 2024
Business travelers
74 review
Outstanding
Posted on Nov 27, 2024
Facilities: quite complete
Hygiene: clean and tidy
Environment: very close to Pingshan train station, very convenient to take the bus
Service: the service attitude of the girl at the front desk was very good
Free upgraded room and free breakfast. Overall, the price-performance ratio is quite high
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay at Vienna Hotel Shenzhen Pinghu Center Subway Station and taking the time to evaluate us! Your evaluation is a spur and encouragement to us. Vienna Hotel advocates a healthy sleep lifestyle. We have a fresh and comfortable environment; sincere and loving service. Especially sleeping on high-quality beds can make you relax and have a pleasant experience. Thank you again for your affirmation of the hotel. We sincerely hope that you will come next time! Good reviews. Thank you again for your affirmation of the hotel. I look forward to visiting again. I wish you a pleasant journey!
Amurtiger
Queen Room
Stayed in Sep 2024
Business travelers
4 review
Outstanding
Posted on Oct 20, 2024
Facilities: A bit old but very comfortable
The bed was very comfortable. We slept for two extra hours. We didn't want to wake up (●—●)
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to comment on the hotel. Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. The hotel is committed to providing guests with better services. If you need any help, you can call the hotel front desk to find us as soon as possible. All hotel staff are dedicated to serving you. The hotel is a 5-minute walk from Exit C of Shuangyong Street Station on Metro Line 10 and an 8-minute walk from Exit B of Pinghu Subway Station. The transportation is convenient, and we look forward to your next visit~
Guest User
Deluxe Suite
Stayed in Aug 2024
Business travelers
1 review
Outstanding
Posted on Sep 27, 2024
There are many snacks around, the environment is good, it is very close to the subway, and there is a bus stop in front of the hotel, which is convenient for travel. The front desk lady is very kind and the service is good. She also helped me upgrade the room type for free. The room is spacious and the hygiene is also very good. [呲牙]
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to comment on the hotel. Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. The hotel is committed to providing guests with better services. If you need any help, you can call the hotel front desk to find us as soon as possible. All hotel staff are dedicated to serving you. The hotel is a 5-minute walk from Exit C of Shuangyong Street Station on Metro Line 10 and an 8-minute walk from Exit B of Pinghu Subway Station. The transportation is convenient, and we look forward to your next visit~
Guest User
Deluxe Room (2 beds)
Stayed in Aug 2024
Business travelers
17 review
Outstanding
Posted on Sep 17, 2024
There are many snacks around, it's very close to the subway, and there is a bus stop in front of the hotel, which makes travel convenient. The front desk lady is very friendly
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to comment on the hotel. Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. The hotel is committed to providing guests with better services. If you need any help, you can call the hotel front desk to find us as soon as possible. All hotel staff are dedicated to serving you. The hotel is a 5-minute walk from Exit C of Shuangyong Street Station on Metro Line 10 and an 8-minute walk from Exit B of Pinghu Subway Station. The transportation is convenient, and we look forward to your next visit~
Guest User
Queen Room
Stayed in Sep 2024
Business travelers
3 review
Outstanding
Posted on Oct 29, 2024
It feels pretty good. Better than the ones nearby.
Original TextTranslated by Google
Response from Property: Hello! Thank you for taking the time to comment on the hotel. Your satisfaction is our greatest motivation, and your encouragement is the source of our energy. The hotel is committed to providing guests with better services. If you need any help, you can call the hotel front desk to find us as soon as possible. All hotel staff are dedicated to serving you. The hotel is a 5-minute walk from Exit C of Shuangyong Street Station on Metro Line 10 and an 8-minute walk from Exit B of Pinghu Subway Station. The transportation is convenient, and we look forward to your next visit.
Guest User
Queen Room
Stayed in Jun 2024
Family
1 review
Outstanding
Posted on Jul 28, 2024
I stayed here for three days. The room was spacious. The service provided by the front desk lady and brother was very good. The transportation was also very convenient. It is worth recommending. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Thank you very much for choosing to stay at Vienna Hotel Pinghu Center Subway Station. We are glad that you shared your experience with us. If you need any assistance during your stay, you can dial "2" from the room phone to the front desk. The front desk is equipped with small gifts such as noise-proof earplugs. When you fall asleep, close the windows for the best sound insulation effect! At the same time, we are very honored that you are satisfied with the hygiene and environment of our hotel. Thank you again for your careful comments. Sincerely hope that you can stay at Vienna Hotel Shenzhen Pinghu Center Subway Station again. We look forward to your visit again and give us another chance to bring you new surprises!
Anonymous User
Business Queen Room
Stayed in Jun 2024
Couples
4 review
Posted on Jul 7, 2024
Booked this place because of a concert. I knew the hotel was old so I didn't have high hopes, but it was still disappointing. When I arrived, I saw the air conditioner leaking above the door. The lobby also had a sense of age. The elevator was also old and had problems. My friend lived on another floor, and the lights and door card had problems. When I went back in the middle of the night, I couldn't press the elevator or the door. The curtains in the room I stayed in were old and thin. The sun shone in the early morning and I couldn't sleep. It really affected my sleep. I won't do it next time.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your support of the hotel. Our hotel is a 10-year-old store and one of the first stores to start operating. Therefore, there are some traces of time. We are very sorry that this stay did not meet your expectations. We apologize for the inconvenience caused to you. For this, we once again sincerely apologize to you. In response to the questions you raised, we will continue to improve and innovate in our future services, and conduct regular inspections of facilities and equipment. We will further improve our service quality in the future. The hotel also has deluxe king-size rooms, which are relatively quiet room types. It is recommended that you pay attention to the Vienna Hotel WeChat account, which will have more discounts and more detailed introductions. You can also contact the front desk service, and we will solve it for you as soon as possible. Looking forward to your experience next time!