Lavande Hotel(Shenzhen North Railway Station Longhua Foxconn Headquarters Store) Reviews

Facilities: Very new Hygiene: The hygiene is really very good, very considerate, thank you aunties for your hard work. All places will not be cleaned so carefully when you stay for a longer stay, but this hotel is very warm and detailed. I opened the lid of the makeup remover I used and put it neatly for Ning, which makes people feel very relieved. I especially give ten thumbs up to the hygiene Environment: The environment is very good, the room is very spacious, and it is also quiet. After all, it is impossible to achieve 100% soundproofing. It may be noisy at 4 or 5 o'clock near the night snack stalls. The noise is particularly loud because they close the stalls, but there is no problem at other times Service: The young man's service is very good, and the other young ladies are also very good, but there are one or two services that are relatively indifferent, which makes people feel disgusted. They are slow to deal with things and can't react. I understand that you may be introverted and not good at communication, but You should have listened carefully when I told you my needs, instead of me emphasizing them again and again and not solving them. Everything was pretty good when I stayed in this hotel, but I encountered two very unpleasant service attitudes, which made me angry. One time, I went out to eat and put the things I had in my hand at the front desk, and a lady didn't take them. I was in a hurry to go out, so I put them directly at the front desk. When I was about to go out, she asked me which room with an impatient expression and eyes after a while. Another time, I didn't want to disturb my husband's rest, so I went to the front desk to register and asked for help to open the door. There was a series of unpleasantness in the middle of the way. At one point, she cooperated with all the questions she asked, but in the end, she called the room privately. What was the point of my series of communication? I hope the service can be improved. After all, this is the key point in the service industry. If it makes people uncomfortable and affects their emotions, their stay will be unpleasant. It won't be like this every time I stay.