To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(1838)
Positive reviews(1796)
Reviews with photos/video(370)
Friendly front desk staff(289)
Well designed(250)
Well decorated(71)
Delicious breakfast(41)
Loved the view(40)
Perfect for business trips(30)
Tasty restaurant(14)
Close to metro(14)
Negative reviews(41)
kgthegreat
Deluxe Collection King-bed Room
Stayed in Oct 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Well located, well designed! Breakfast is highly recommended.
6/13
Response from Property: Thank you for your affirmation of Xiaomujia! Xiaomujia has convenient transportation, shopping and life. Thank you for your careful discovery and sharing. Xiaomujia is designed in a light industrial style. The checkered floor tiles in the hotel lobby and floor corridors inherit the simple and elegant temperament of the small houses in Shanghai; the bone porcelain lampshade of the hotel is designed according to the horse lanterns in the ancient palace, and every detail is ingenious! Mumu treats guests like relatives and friends, and we care deeply. We will continue to provide guests with the ultimate and perfect service and products, and look forward to your visit again~
VKinHK
Deluxe Queen Room
Stayed in Aug 2024
Couples
8 review
4.7/5
Amazing
Posted on Dec 24, 2024
Great hotel. No complaints at all. But the room is a bit strange.
Response from Property: 小木家是以人文、輕工業風為元素,配合“鄰里中心”商業品牌內涵,創造充滿設計感且協調統一的視覺觀感,打造舒適、自然的消費體驗~ 我們毗鄰2號地鐵線海月站和灣廈站,靠近深圳灣口岸,不僅可以領略安靜的城市風景,還可以欣賞迷人的海灣景色哦!我們也會不斷創新,不斷完善,為奔波在路途中的人兒提供最好最温馨的住所, 歡迎親再次下榻小木家啦,木木們期待與您再次相遇~
PrimeMatrix18
Deluxe Queen Room
Stayed in Sep 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Oct 21, 2024
I booked this hotel because of the recommendation from a friend who works nearby. It’s such an awesome hotel, has elegant design in the central location in Shenzhen Bay. Lillian from the front desk was extremely nice and friendly upon checking in. She even followed up with my experience after my stay. I’d definitely stay here again in the future!
Response from Property: 感謝您的到來喲~ 能得到您的認可,木木們也是很開心的呢! 酒店大堂是書吧式的,是按照哈利波特魔幻圖書館風格設計,客人進入到小木家大堂,就會沉浸在書香的海洋裏,不禁卸下一天的疲勞,喝杯清茶,找一本想看的書,慢慢享受此刻;另外酒店是設有集中式排風系統,分段式排風,並送新風,保證客房以及浴室衞生間的通風換氣呢,竭誠的歡迎您下次光臨喲~
duminjunshi
Deluxe Queen Room
Stayed in Jun 2024
Couples
27 review
5.0/5
Outstanding
Posted on Aug 10, 2024
location is ok, a few minutes walk to train station. The lobby is decorated nicely, staff are friendly and helpful
Response from Property: 感謝小主對酒店的高度認可以及對前台員工的認可,木木們都瞬間充滿力量了呢!!深圳後海木棉花以輕工業風為主,極力打造“淳樸,舒適,温馨,自然輕奢”的高檔精品酒店。大堂整個書吧按照哈利波特魔幻圖書館風格設計,可以在閑暇時徜徉在書香的海洋裏,探索歲月靜好的奧祕。我們距離地鐵“海月站”僅需步行5分鐘,離南山超級總部、春繭體育館、深圳灣口岸都很近哦,方便商務和旅遊出行,期待您再次入住小木家哦!
Sérgio sbabo
Deluxe Queen Room
Stayed in Mar 2024
Family
4 review
5.0/5
Outstanding
Posted on Apr 21, 2024
The hotel exceed my expectations, very clean and organized, the ambiance and atmosphere is fantastic.
Response from Property: 後海木棉花有清新、舒適的環境;寬敞、開放的空間;真誠、有愛的服務。在木棉花休憩,您能得到身心的放鬆和愉悦的體驗哦。能為您帶來滿意的入住體驗,木木們深感欣慰~並且帶給您回家的鄰里之感,小木們很開心可以令您滿意,期待您的下次光臨噠~
Guest User
Deluxe 2-bed Room
Stayed in Sep 2024
Family
2 review
5.0/5
Outstanding
Posted on Oct 15, 2024
Nice chic hotel and the price is reasonable
Response from Property: 感謝客官選擇小木家和慷慨好評耶~ 小木家是以人文、輕工業風為元素,配合“鄰里中心”商業品牌內涵,創造充滿設計感且協調統一的視覺觀感,打造舒適、自然的消費體驗~ 我們毗鄰2號地鐵線海月站和灣廈站,靠近深圳灣口岸,不僅可以領略安靜的城市風景,還可以欣賞迷人的海灣景色哦!我們也會不斷創新,不斷完善,為奔波在路途中的人兒提供最好最温馨的住所, 歡迎親再次下榻小木家啦,木木們期待與您再次相遇~
Guest User
Family Suite
Stayed in Nov 2024
Family
1 review
4.7/5
Amazing
Posted on Dec 22, 2024
Design of the hotel is excellent
Response from Property: 酒店回覆內容: 感謝客官選擇小木家和慷慨好評耶~ 小木家是以人文、輕工業風為元素,配合“鄰里中心”商業品牌內涵,創造充滿設計感且協調統一的視覺觀感,打造舒適、自然的消費體驗~ 我們毗鄰2號地鐵線海月站和灣廈站,靠近深圳灣口岸,不僅可以領略安靜的城市風景,還可以欣賞迷人的海灣景色哦!我們也會不斷創新,不斷完善,為奔波在路途中的人兒提供最好最温馨的住所, 歡迎親再次下榻小木家啦,木木們期待與您再次相遇~
TomReallyLovesYou
Deluxe Queen Room
Stayed in Oct 2024
Couples
17 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Really nice place if you love reading…
Response from Property: 非常感謝您的信任,在眾多酒店中選擇了我們,小木家是輕工業的設計風格,房間寬敞明亮,景觀怡人,大堂書吧是按照哈利波特魔幻圖書館風格設計,客人進入到小木家大堂,就會沉浸在書香的海洋裏~
Kwok Keung Keith
Deluxe Collection King-bed Room
Stayed in Jan 2024
Family
7 review
4.5/5
Great
Posted on Feb 12, 2024
Overall good - excellent location. Room and other facilities are clean and tidy. Breakfast is a bit simple. Will consider staying again next time when I travel to Shenzhen.
Response from Property: Thank you for your affirmation of Xiaogu's family! Xiaomu home convenient transportation, shopping and life are very convenient, thank you very much for your intentions to find and share. Small wood home is a light industrial design style, the hotel lobby and the floor corridor of the lattice floor tiles inherit the big Shanghai small house simple, elegant temperament; The hotel's bone China lampshade is designed in accordance with the lantern in the ancient court, and the details show ingenuity everywhere! Mumu guests like family and friends, care, about breakfast we have been conveyed to the relevant departments to improve, we will continue to provide guests with the ultimate perfect service and products, looking forward to your visit again ~
harriet chow
Deluxe Queen Room
Stayed in Oct 2024
Solo travelers
18 review
5.0/5
Outstanding
Posted on Nov 24, 2024
Front desk 小黃 is very polite
Response from Property: Thanks to the host for his high recognition of the hotel and his recognition of the front desk staff, Mumu all felt empowered instantly! ! Shenzhen Houhai Kapok focuses on light industrial style and strives to create a high-end boutique hotel that is "simple, comfortable, warm, natural and light luxury". The entire book bar in the lobby is designed in the style of Harry Potter's magical library. You can wander in the ocean of books in your free time and explore the secrets of the quiet time. We are only a 5-minute walk from the subway "Haiyue Station" and very close to Nanshan Super Headquarters, Chuncocoon Stadium and Shenzhen Bay Port. It is convenient for business and travel. We look forward to welcoming you to Xiaomujia again!
Guest User
Deluxe Collection King-bed Room
Stayed in Jan 2024
Couples
4 review
4.7/5
Amazing
Posted on Feb 13, 2024
Very good good very beautiful very clean location is very good
Response from Property: Small wood home is a light industrial design style, the hotel lobby and the floor corridor of the lattice floor tiles inherit the big Shanghai small house simple, elegant temperament; The hotel's bone China lampshade is designed in accordance with the lantern in the ancient court, and the details show ingenuity everywhere! Mumu people treat guests like relatives and friends, and care for them
King
Bay View Twin-bed Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 10, 2023
The overall performance was above satisfactory. Ambience , facilities and service quality are very well above standard. We were particularly impressed on the service provided by reception counter , your Ms Tina li has always been providing service exceeded our expectation
We are happy customers and will recommend your hotel to friends for sure
Thanks for the hospitality
Response from Property: 感謝小主對酒店的高度認可以及對前台Tina的認可,木木們都瞬間充滿力量了呢!!深圳後海木棉花以輕工業風為主,極力打造“淳樸,舒適,温馨,自然輕奢”的高檔精品酒店。大堂整個書吧按照哈利波特魔幻圖書館風格設計,可以在閑暇時徜徉在書香的海洋裏,探索歲月靜好的奧祕。我們距離地鐵“海月站”僅需步行5分鐘,離南山超級總部、春繭體育館、深圳灣口岸都很近哦,方便商務和旅遊出行,期待您再次入住小木家哦!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Business travelers
2 review
4.2/5
Very Good
Posted on Sep 28, 2024
Good location
Response from Property: 尊敬的賓客,從您的字裡行間中理解到了您的感受,很遺憾沒能帶給您完美的體驗,我們也很是失落~我們希望來入住的每一位客人都能有一個美夢,您提出的問題我們一定會多多關注並及時改善,我們以後一定會改進我們的服務,力求從客人角度出發,提供更加人性化的貼心服務,請相信我們願意用最熱情最細緻最温暖的服務為您打造旅途中最舒適的家,希望下次會讓您看到煥然一新的小木!祝您工作順利,生活愉快!
WONG YU KI ANDY
Deluxe Queen Room
Stayed in Feb 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on Mar 5, 2023
Amazing design hotel front and lobby and even elevator ! Excellent front desk service by Ms. Sakura. Excellent hotel experience at that cozy hotel for my business trip 👍👍
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~!
Anonymous User
Bay-view Double Room
Stayed in Mar 2023
Other
110 review
5.0/5
Outstanding
Posted on Apr 15, 2023
Unique and newly designed, very nearby Shenzhen Bay Port, absolutely fantastic
Response from Property: Thank you for your good comment for us, we would keep this high standard and hope to see you soon~!