Shenzhen YABANGLANGYUE International Hotel Guest Reviews
4.6/5
Very Good
1207 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1207)
Positive reviews(1172)
Reviews with photos/video(144)
Friendly front desk staff(100)
Classy environment(81)
Offers pick-up/drop-offs(23)
Loved the view(14)
Great swimming pool(12)
Poor air conditioning(11)
Perfect for business trips(9)
Luxurious(8)
Negative reviews(35)
Woshibushibushi
Deluxe Twin Room
Stayed in Jul 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
nice nice nice
Response from Property: 尊敬的賓客,您好!感謝您抽出寶貴的時間給予我們的肯定的評價!很開心得知您收穫了一段滿意的入住體驗,我們也很榮幸為您提供服務。期待下次為您帶來同樣滿意的入住體驗,祝您生活愉快!
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Couples
2 review
4.0/5
Very Good
Posted on Feb 11, 2024
Good Service at Counter
Guest User
Deluxe Queen Room
Stayed in Dec 2024
Business travelers
60 review
5.0/5
Outstanding
Posted on Dec 4, 2024
The room was very nice and clean with good facilities. Xiaomin at the front desk was very helpful and answered my questions and upgraded the room. The location is very good, next to the park and shopping mall, very suitable for business trips, I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and sharing of pictures and texts. It is a great honor for you to spend a pleasant and comfortable leisure time here. Your appreciation is the best recognition and encouragement for our entire team. We will spare no effort to continue to provide high-quality services and hope to provide every guest with an experience beyond expectations. Looking forward to your stay again!
Guest User
Deluxe Twin Room
Stayed in Nov 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 17, 2024
Clean and first-class service attitude. I went to Shenzhen to watch Huahua's concert and saw that there was a special car to pick up and drop off the hotel. It's a great experience to order takeout and have it delivered to your room by a robot. There's coffee available underground, which is great for a coffee lover like me.
Original TextTranslated by Google
Response from Property: 尊敬的客人,您好!感謝您抽出寶貴的時間為我們做出滿分的點評,很開心得知您對酒店同事的服務及安排感到滿意,也很榮幸讓您有一段愉快的入住體驗。更多個性化的準備及安排是酒店同事的用心及巧思,希望賓客在入住時能依然能有的温馨體驗,期待下次為您帶來同樣滿意的入住體驗,祝您生活愉快!
Guest User
Executive Queen Room
Stayed in Oct 2024
Business travelers
9 review
5.0/5
Outstanding
Posted on Nov 10, 2024
Opposite the park, the environment is very comfortable; the breakfast is very rich, there is a turndown service every day and free snacks. There is a black fish in the bathtub downstairs that I have never seen before 😀
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您留下圖文並茂的細緻點評,很高興能夠在這涼爽的初秋與您相遇,字裡行間能感受到您對生活充滿着新奇的趣味,自然清新的周邊環境,安靜舒適的住店氛圍,是我們努力帶給賓客的美好體驗,再次感謝您的點評,祝您生活愉快
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 20, 2024
The service of this hotel is very good. I came to watch Zhang Jie's concert. The hotel also has a shuttle bus to the stadium. Xiao Li's service is also very good. The room facilities are very good and very quiet, which allows people to have a good rest.
Original TextTranslated by Google
Response from Property: 親愛的星星朋友,您好!很高興能在您奔赴熱愛的路途中提供滿意的住店體驗,為方便歌迷朋友們來回大運中心,酒店在大運演唱會當天均提供來回接駁服務,更多細緻的服務來自每一位真誠的酒店同仁,期待您再度光臨龍崗時,能繼續為您提供優質的服務,祝您生活愉快
Anonymous User
Business Queen Room
Stayed in Oct 2024
Business travelers
7 review
1.3/5
Posted on Oct 12, 2024
I woke up at 2am and something crawled onto my face. I scratched it with my hands. Then I turned on the light. A large egg white appeared.
The merchant didn't have a clear attitude
Still hasn't
This is my first bad review
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!酒店對於您未能享有滿意的入住體驗,感到抱歉,從第一通電話到您離開酒店,我們多次主動與您核實溝通,並立即將涉及客房封存,同時聯繫專業消殺公司到店核查處理。通過消殺公司結合近期酒店消殺記錄及對樓層護理的評估,無法排除由外部區域進入酒店的情況,故酒店已再次對全店及外圍區域進行全面深度消殺,且近期會加強消殺頻次。酒店於次日與您進行溝通處理,並已將房費全額退還,您表示對於酒店的態度和處理方式滿意並理解,接受處理結果。在此,非常感謝您寶貴的反饋,酒店也會汲取經驗,在消殺及日查客房質量方面更加嚴格要求。我們相信後續的加強要求,一定會讓體驗提升,帶來更多的真實好評,激勵我們不斷進步。我們誠摯的歡迎您再次入住深圳雅邦朗悦國際酒店,最後祝您生活愉快!
Bujiatangdelvxing
Deluxe Queen Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
Very comfortable, good service, and a shuttle bus to the concert. The location is very convenient, about 500 meters from the subway station. I will stay here next time!
Original TextTranslated by Google
Response from Property: Dear Jay fans, hello! Thank you for your detailed review. A good performance with a good mood, the joy of summer is in your hands! I am very happy to meet you on the way to my favorite show. I will make an appointment with you next summer~ I wish you have tickets and money, and your life will be doubly sweet
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Other
1 review
5.0/5
Outstanding
Posted on Sep 18, 2024
The hotel is great. Jay's songs are playing in the lobby, there are cheering ribbons, and there is a free shuttle bus to and from the Universiade Center! Very nice, I will choose to stay in this hotel next time! And thank Xiaoya, the customer service who helped us check in and book the shuttle bus!
Original TextTranslated by Google
Response from Property: Dear Jay fans! Thank you for your detailed review with pictures and text. I am glad to feel your satisfactory hotel experience between the lines. We met on the road to our passion, and we look forward to the next warm and beautiful summer! Thank you again for your good comments. I wish you have tickets and money, and your life will be doubly sweet!
Anonymous User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 13, 2024
I came to see Jay Chou's concert and booked this hotel early.
The front desk thoughtfully prepared small stickers and cards for Jay fans, and official peripherals can also be bought in the lobby, so you don't have to squeeze on site.
What's more thoughtful is the pick-up and drop-off service, which is reserved in advance, so there is no queue or chaos on site, and it is very orderly. Xiao Li, who is responsible for the pick-up, is very responsible and has a good attitude. He has been sharing the location with everyone without getting tired.
I was so excited that I didn't take pictures inside the room, but I must say:
The room is clean and hygienic
The bathroom has direct drinking water
There is a bathtub (although we didn't use it because we were traveling with friends, we can consider it when we bring children in the future)
The breakfast is rich in variety and tastes great!
Original TextTranslated by Google
Response from Property: Dear Jie fans, thank you for your detailed comments with pictures and texts. We are very happy to know that you have felt a satisfactory stay experience on your beloved journey. Every detail is the sincere effort of every hotel colleague. We will also share your comments with various departments as a motivation for us to maintain high-quality service. We look forward to your visit again and wish you a happy life and smooth work.
Daweidezhanghu
Deluxe Queen Room
Stayed in Sep 2024
Business travelers
55 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The hotel is located near the central city of Longgang District, with very convenient transportation and shopping. The room is fully equipped, spacious, comfortable and bright, with a large bathtub, and the breakfast variety is very rich and varied.
Original TextTranslated by Google
Response from Property: Thank you for your review. The hotel is located on the beautiful Longtan Lake. With its unique golden roof, it has become one of the most representative landmark buildings in the central city. The hotel is a five-star hotel with complete surrounding infrastructure and convenient transportation. It is quiet in the bustling city and is also rare without construction dust and noise. It is your best choice for staying in Longgang! We will continue to work hard to provide you with a wonderful hotel experience for every journey. We look forward to your visit again and wish you a happy life.
Anonymous User
Deluxe Twin Room
Stayed in Aug 2024
Travel with friends
22 review
5.0/5
Outstanding
Posted on Sep 1, 2024
This time I stayed at Yabang for a concert. It was really great. There was a shuttle bus. I didn't know how to take it at first, so I called the hotel and the customer service Xiaoya explained it in detail. It was also convenient for late night snacks when I came back at night.
Original TextTranslated by Google
Response from Property: 尊敬的賓客,您好!感謝您選擇深圳雅邦朗悦國際酒店,處處細節皆誠意,很高興能夠為您提供滿意的住店體驗,期待您再來龍崗時,如同一位好友,與您重逢,祝您生活愉快,工作順利
Xiaojing
Business Suite
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Aug 27, 2024
The room was large and the breakfast was pretty good. I chose this room specifically to watch the concert because there was a shuttle to the concert venue. It was such a considerate service. If I have a chance to go there, I will still choose here.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for your stay and sharing of pictures and texts. It is a great honor for you to spend a pleasant and comfortable leisure time here. Your appreciation is the best recognition and encouragement for our entire team. We will spare no effort to continue to provide high-quality services and hope to provide every guest with an experience beyond expectations. Looking forward to your stay again!
Guest User
Deluxe Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 25, 2024
My daughter, who is not yet an adult, flew from Yinchuan to Shenzhen alone. I started looking for a hotel near her destination online four days in advance because I was worried that I would not be able to check in because she was not accompanied by a guardian. After contacting the deputy lobby manager, Mr. Guo, he agreed to help coordinate the check-in. Due to weather reasons, the plane was delayed by nearly four hours. It was already one o'clock in the middle of the night when Mr. Guo helped with the check-in procedures. He also told me that the check-in was completed. Thank you Yabang Langyue Hotel for taking care of my daughter. "It is very comfortable to live in, very clean, and the deputy lobby manager Guo is very dedicated to help with the check-in at night" (my daughter's message).
Original TextTranslated by Google
Response from Property: 尊敬的楊先生,您好!感謝您選擇深圳雅邦朗悦酒店,很高興能在點評中得知您對酒店接待服務的肯定,我們將您的評論分享至各部門,以激勵我們保持細緻周到的服務。出行安心,是旅途堅實的基礎,我們也期待您與家人再次下榻龍崗,如同相識已久的親切朋友,為您奉上我們誠懇的服務與祝福,祝您生活愉快,工作順利
Jiajiama
Deluxe Twin Room
Stayed in Aug 2024
Family
8 review
5.0/5
Outstanding
Posted on Aug 13, 2024
A very satisfying stay. They upgraded our room. The lifeguard at the swimming pool was so nice. He saw that we didn't have a swimming cap and lent it to us. I think the swimming pool here is very good. There are free swimming gears, which is very good. The robot sent the children outside and they liked it very much. The service of the lady and handsome guy at the front desk was very good. The only thing should be that it would be better if there was a small gift or fruit plate for the children for the first time.
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for taking the time to give us a perfect review. I am very happy to know that you are satisfied with the service and arrangements of our hotel colleagues, and I am honored to have you have a pleasant stay. More personalized preparations and arrangements are the care and ingenuity of our hotel colleagues. I hope that guests can still have a warm experience when they check in. I look forward to bringing you the same satisfactory stay experience next time. I wish you a happy life!