The St. Regis Shenzhen

Had a really great stay for New Year’s Eve, although beefed up prices for the bar and dinner were rather annoying, and the New Year’s Eve party was a little strange as there wasn’t anywhere to comfortably stand without having to buy bottles of drink for a table, so this was rather frustrating.

This is my 3rd stay in St Regis. I luv the hotel , close to metro and easy access to the hotel. Breakfast is always good thou I don’t eat a lot. The room is good and tidy.

St Regis Hotel Shenzhen is located at the Grand Theatre Station which is a few stops from Lo Wu Station. It’s also on the way to KK Mall so it is extremely convenient to go eating and shopping there. The guest room is very spacious with a good city view. We particularly enjoyed the indoor swimming pool and the water temperature is just perfect. From the swimming pool, there is also bright sunlight shining through the big windows. The only drawback is that there is some cigarette smell in the toilet and I am not sure it’s inherited from the immediate guest before. Overall, I think it is a first class hotel in SZ and it is good value for money to stay there for a short trip.

The property is gorgeous and love the size and layout of the room. Service: it’s a hit and miss. You get great service if you are with the right staff (eg Crystal from Malaysia and the manager at the breakfast restaurant) but other staff are mostly patchy and doesn’t seem to try to help beyond what they are asked. Not sure if it’s a language issue or others. Bar: definitely not as good as St Regis Macau or Bangkok.

Lack of full scale mirror in any place in the room Shower missing a chair for women The washroom area also missing a chair Closet light now working( fixed later ) but still very dark to pack n unpack clothing Found washing basin in bathroom very Dirty  Air condition -only offer cool air not warm air ( they supplied heater instead ) Box tissue - not available in any place in the room except washroom Lighting in the toilet area is very dark Lighting area in the room entrance is not bright enough Tv position not suitable for viewing when we lie in the bed  Chair at the table is not moving smoothly they should put a plastic sheet as ground sheet Buffet breakfast not suitable for foreigner- we love Chinese food but varieties is very limited and most food not warmly kept (place is good and  service is good) very disappointed in this breakfast  Special thanks to quest manager Crystal Lieu who did a good job in guiding us for checking in and checking out the hotel

Decent room for couples! Large rooms with nice bath tub. Hotel buffet is amazing too!