Vienna Hotel (Shenzhen Qinghu Metro Station) Reviews
Vienna Hotel (Shenzhen Qinghu Metro Station)
No.68 Qingyang Road, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
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Vienna Hotel (Shenzhen Qinghu Metro Station) Guest Reviews
4.4/5
926 review
Verified reviewsLocation4.5
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(926)
Positive reviews(895)
Reviews with photos/video(144)
Easy to get around(136)
Classy environment(86)
Friendly front desk staff(84)
Close to metro(80)
Average sound insulation(29)
Delicious breakfast(26)
Stayed multiple times(14)
Perfect for business trips(10)
Negative reviews(31)
Nelson Soh Toh Wee
Deluxe Twin Room (with Hotel Service Package)
Stayed in Jan 2024
Business travelers
9 review
Posted on Apr 20, 2024
Location very good, next to Metro line... that's why is so noisy crowded always
Response from Property: Thank you for staying at our hotel and giving us feedback on your stay experience. We are very sorry that your stay did not meet your expectations. We sincerely hope to contact you to learn more details and make corresponding improvements. You can call the hotel switchboard to provide us with valuable feedback. We hope that our improvements will welcome your next visit
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in Oct 2023
Solo travelers
23 review
Posted on Dec 16, 2023
Good experience overall.
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to live up to your praise. Thank you again for your affirmation of the hotel, looking forward to visit again, I wish you a pleasant trip!
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in Jun 2024
Solo travelers
1 review
Outstanding
Posted on Jun 13, 2024
The first time I came to Shenzhen, I felt the enthusiasm of the Shenzhen people. Choosing this Vienna Hotel was really a wise choice. Not to mention other things, the location of the hotel is very convenient. It is very convenient to travel to the Shenzhen subway, and there are all kinds of delicious food in the surrounding area. To be honest, the hotel price is very friendly to the people in this location and with this kind of facilities. The hotel also comes with breakfast, which is a buffet style. I feel full, and even lunch is provided by the way. There are many varieties, I am very satisfied, and it is worth recommending.
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Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Anonymous User
Deluxe Room (Double bed)
Stayed in Jun 2024
Family
8 review
Outstanding
Posted on Jun 5, 2024
The service is very considerate, and breakfast is also provided. My family and I are very satisfied.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Guest User
Deluxe Twin Room (with Hotel Service Package)
Stayed in May 2024
Business travelers
7 review
Outstanding
Posted on May 27, 2024
I chose this hotel with the mentality of giving it a try. The result gave me a really great feeling. It is very convenient to be in front of the hotel as soon as I get out of the subway. The hotel room is also spacious and bright, with complete facilities and clean facilities. The staff are also very warm and considerate, making it a very pleasant and comfortable stay!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation and praise here. We will live up to your trust and continue to maintain it. We look forward to your next visit. Guest~ I hope you will be safe and go well in every situation^-^
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Travel with friends
2 review
Outstanding
Posted on May 14, 2024
The hotel is conveniently located and I have stayed here many times. When I first arrived at the hotel, the front desk lady took the initiative to bring me a cup of red date tea. Good reviews. Good reviews
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room (Double bed)
Stayed in May 2024
Couples
1 review
Outstanding
Posted on May 11, 2024
The transportation is convenient and the hotel service is good. There is a subway station and various places to eat downstairs. It's up to you to decide how much you want to spend. The hotel price is also affordable. It's really good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation and praise. We will live up to your trust and continue to maintain it. We look forward to your next visit. Wish you peace and success^-^
Anonymous User
Deluxe Room (Double bed)
Stayed in Jun 2024
Travel with friends
3 review
Outstanding
Posted on Jun 4, 2024
The location of the store is easy to find and the service is pretty good.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation and praise here. We will live up to your trust and continue to maintain it. We look forward to your next visit. Guest~ I hope you will be safe and go well in every situation^-^
Guest User
Superior Double Bed Room (with Hotel Service Package)
Stayed in May 2024
Business travelers
1 review
Outstanding
Posted on May 22, 2024
Close to the subway entrance, convenient transportation and good service attitude.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Guest User
Deluxe Room (Double bed)
Stayed in Apr 2024
Business travelers
5 review
Outstanding
Posted on Apr 24, 2024
The transportation is convenient and the hotel service is good. I stayed here several times when I went to Longhua on business. There is a subway station and various places to eat downstairs. It's up to you to decide how much you want to spend. The hotel price is also affordable. It's really good.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room (Double bed)
Stayed in Apr 2024
Solo travelers
13 review
Outstanding
Posted on Apr 24, 2024
There is nothing much to say. I usually choose Vienna when I go out. It is clean, comfortable, and has good hardware and software. I know how private the room is!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will make persistent efforts to live up to your praise. Thank you again for your affirmation of the hotel, look forward to coming again, and wish you a pleasant journey!
Guest User
Deluxe Room (Double bed)
Stayed in Apr 2024
Travel with friends
3 review
Outstanding
Posted on Apr 23, 2024
I will stay in this hotel when I go out to travel with friends or on business trips in Shenzhen. The most satisfactory point is that it is very close to Shenzhen North. There is a subway right outside. There are many snacks around at night and it is very lively. The environment is also very good, the decoration is good, and the front desk service is also very enthusiastic. The auntie delivers things very quickly. There is a laundry room on the fifth floor, and there is a dryer. It is free. It is really a blessing for a lazy person like me. I personally think it is very cost-effective. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope it will be the warmest and most unique one in your memory!
風一樣的男子
Superior Double Bed Room (with Hotel Service Package)
Stayed in Apr 2024
Business travelers
43 review
Outstanding
Posted on Apr 20, 2024
The location is convenient for travel, right at the entrance of Qinghu subway station, and there are many eateries nearby.
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your affirmation and praise. We will live up to your trust and continue to maintain it. We look forward to your next visit. Wish you peace and success^-^
Guest User
Deluxe Twin Room (with Hotel Service Package)
Stayed in May 2024
Booked for others
1 review
Outstanding
Posted on May 22, 2024
The service is very good and the stay is very comfortable. Highly recommended
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your praise of our hotel, we will continue to do our best to live up to your praise. Thank you again for your affirmation of the hotel, look forward to visiting again, and wish you a pleasant journey!
Hei yin
Superior Double Bed Room (with Hotel Service Package)
Stayed in Apr 2024
Couples
9 review
Posted on Apr 16, 2024
I have stayed in Vienna hotels in other districts before, and I think the quality of my stay this time was normal. When I entered the room, I found flying insects. It may be because there are water plants in the room. I don't know why there are potted plants attached to them, which breed mosquitoes. Even the bathroom is full of insects. It's really bad. Then After going to bed, I suspected bed bugs because my boyfriend was bitten. The hygiene level is very poor. I am very disappointed with this hotel. Such a large chain hotel can be so bad. It also has a refrigerator. Now there is no refrigerator in the hotel. It’s really inconvenient and I will never go to Vienna Hotel again.
Will provide bite photos
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the bad stay experience you had. During your stay at the hotel, if you have any problems with the facilities and equipment in the room, you can call the waiter at any time. We are on call 24 hours a day to solve the problem for you. We apologize again for the inconvenience caused to you by the room facilities. I have notified the relevant departments to investigate the problem you reported and make targeted rectifications to avoid such problems from happening again. We will strengthen various service training and supervision. We are deeply sorry for the situation you encountered during your stay in the store. We always pursue to create a perfect stay experience for guests. We have been committed to providing guests with human quality and sincerely invite you to come again.