Green Oriental Hotel (Shenzhen Nanshan Yulin Subway Station) Guest Reviews
4.8/5
Excellent
837 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.7
Service4.8
Cleanliness4.8
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All reviews(837)
Positive reviews(824)
Reviews with photos/video(202)
Classy environment(68)
Friendly front desk staff(48)
Quiet & comfortable(34)
Large rooms(31)
Awesome amenities(29)
Convenient parking(20)
Close to metro(13)
Stayed multiple times(12)
Negative reviews(13)
Andre86
Featured Double Room
Stayed in Mar 2024
Solo travelers
57 review
5.0/5
Outstanding
Posted on Mar 6, 2024
Great clean place to stay a couple days but that’s it just a couple
Rouye
Featured Double Room
Stayed in May 2023
Couples
7 review
5.0/5
Outstanding
Posted on May 25, 2023
When I came to Shenzhen to play, I found out that this hotel can be redeemed with points, so I redeemed it. There are many lovely decorations in the hotel lobby, the room is very clean, and the style is a modern business design. The toilet is separated from the bathroom, and the washbasin is outside, which is good. I don’t know if it’s because it was 520 on the day we checked in. The hotel sent two boxes of soy milk and a pack of small round cakes as welcome snacks. It’s very heartwarming. I like it!
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6/9
Response from Property: Wow, wow, Xiaoge is really happy to see such a high evaluation! Allow Xiaoge to be a little proud, hehe! Xiaoge is very excited to be supported and praised by Xiaozhu for all his efforts. We will be better because of you, and we look forward to being accompanied by Xiaozhu all the way in the future journey~ Xiaozhu must always Come and see Xiaoge! Thank you for choosing GreenTree Oriental Hotel (Qianhai), Xiaoge is waiting for you to go home!
Anonymous User
Featured Double Room
Stayed in May 2023
Solo travelers
1 review
5.0/5
Outstanding
Posted on May 22, 2023
The room is warm, the service attitude of the front desk staff is very gentle, the room attendant cleans very carefully and is very polite, the room is very clean, the breakfast is exquisite and delicious, and the room type is upgraded for free when you check in, the location of the hotel is also very good , It is also very close to the subway station of Line 9. It is a short walk from the hotel. It is very convenient, and the takeaway is also very convenient. You can have a small robot deliver it to the room. Overall it is great, and I will stay here again next time . Very satisfied, Ness
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Response from Property: Dear friends! Thank you for giving Xiaoge a positive review in spite of your busy schedule. Thank you very much for choosing Green Oriental Hotel. Seeing your review, Xiaoge is very happy~~ In a perfect journey, there are always unexpected encounters We are always warm and moved. We are very happy to serve every guest well. Your satisfaction is our greatest motivation for progress. Xiaoge believes that guests are family members, so that you can feel like going home every time you travel. ——Green Oriental Hotel (Qianhai Branch)
Guest User
Featured Double Room
Stayed in May 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on May 7, 2023
The front desk of the hotel is very warm, the service is thoughtful, the condition of the rooms is also very good, and it pays great attention to the sense of design. The hotel's various services are very satisfactory. The breakfast is self-service, and there are small pastries, dumpling soup noodles, etc., which are delicious. I especially like this yellow pastry. I personally think it is delicious. There is also free parking, just tell the front desk the license plate when you go out, and the car fee will be free, great! When I come to Shenzhen in the future, I will still choose here! Praise!
Original TextTranslated by Google
Response from Property: Wow, wow, Xiaoge is really happy to see such a high evaluation! Allow Xiaoge to be a little proud, hehe! Xiaoge is very excited to be supported and praised by Xiaozhu for all his efforts. We will be better because of you, and we look forward to being accompanied by Xiaozhu all the way in the future journey~ Xiaozhu must always Come and see Xiaoge! Thank you for choosing GreenTree Oriental Hotel (Qianhai), Xiaoge is waiting for you to go home!
23333XD
Featured Double Room
Stayed in Apr 2023
Other
3 review
5.0/5
Outstanding
Posted on May 4, 2023
Room: The price of 300 during the May 1st period feels very comfortable. The first room I stayed in was a bit smelly, so I directly upgraded the room type and changed the room (p2 original room). The cleaning is also very clean and will not move around thing
Takeaway: There is a small robot that delivers it directly to the room. When the robot cannot deliver it, it will be delivered upstairs manually (the robot is super cute)
Breakfast: There was a free breakfast when I booked. When I checked in, I mentioned to the front desk that there were two of us, and it was directly upgraded to two for free. , someone will help cook the noodles)
Service: The front desk cleaning restaurant service staff are really nice! !
Equipment: The public washing machine and dryer are very convenient, and the clothes are warm and fragrant when you get them
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6/8
Response from Property: Wow, wow, Xiaoge is really happy to see such a high evaluation! Allow Xiaoge to be a little proud, hehe! Xiaoge is very excited to be supported and praised by Xiaozhu for all his efforts. We will be better because of you, and we look forward to being accompanied by Xiaozhu all the way in the future journey~ Xiaozhu must always Come and see Xiaoge! Thank you for choosing GreenTree Oriental Hotel (Qianhai), Xiaoge is waiting for you to go home!
devazoo
Oriental Double Bed Room
Stayed in Feb 2023
Business travelers
12 review
1.2/5
Posted on Feb 10, 2023
The last guest's teacup was still filled with tea, and the sanitation was not cleaned
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Response from Property: Dear guest, thank you for your review of the hotel! We regret for your experience during your stay at the hotel. Your valuable opinion is very important to us, we will inform relevant departments to improve service quality. If you come here next time, I hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Featured Double Room
Stayed in Feb 2023
Business travelers
1 review
5.0/5
Outstanding
Posted on Feb 4, 2023
The hotel environment is really good
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6/7
Response from Property: Dear guest: Hello! We have always adhered to the concept of "travel with home", mutual trust makes you and me closer! [ GreenTree Eastern Hotel (Qianhai Branch) is located at No. 1040, Qianhai Road, Nanshan District, within 200 meters from the bus station (Nanshan Village West); 5 minutes walk from "Lilin Station" of Metro Line 9, 5km from Shenzhen West Railway Station, and 5km from Shenzhen West Railway Station. Qingqing World, Window of the World, Shenzhen Bay Park and other scenic spots are all 20 minutes away by car. Luxurious and comfortable rooms, wireless network, 24h uninterrupted hot water, all in GreenTree Oriental Hotel] May GreenTree Oriental Hotel (Qianhai Branch) become a touch of warmth in your memories and a constant choice in your future journey. Looking forward to your next stay! -Green Oriental Hotel (Qianhai Branch)
Anonymous User
Featured Double Room
Stayed in Jul 2022
Business travelers
129 review
1.0/5
Posted on Jul 11, 2022
I don’t want to give it a single point. The reviews are all fake. The room I saw in the review is different from the room I booked. For the room booked by Ctrip, the front desk didn’t feel like welcoming me. The room was messy like a maze. There were several rooms in the middle of the night. An old man kept making noises, and the front desk refused to answer my call. Ctrip staff went to coordinate, but the front desk ignored it at all. In the end, they made it clear that if the noise continued, they would call the police. Only then did staff come to help solve the noise problem. Moreover, the bathroom was still empty. Very dirty, very rubbish
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Response from Property: Hello, dear little master, I want to say sorry to you. We are very concerned about your review. You booked a room without a window in the hotel. We recommend that you book a room with a window next time. Regarding the room next door you reported. The room was noisy. The hotel sent staff to negotiate immediately. I'm very sorry. The front desk lady didn't receive your call in time because she was busy. If you have any room hygiene issues, you can contact our front desk lady and she will help you solve it. Yes, thank you very much for your comments on the hotel, please stay tuned! Looking forward to your next visit - Green Oriental Hotel (Qianhai Branch)