Courtyard by Marriott Shenzhen Northwest Guest Reviews
4.6/5
Very Good
629 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.5
Cleanliness4.7
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All reviews(629)
Positive reviews(608)
Reviews with photos/video(160)
Friendly front desk staff(49)
Delicious breakfast(41)
Large rooms(40)
Convenient for shopping(38)
Close to airport(17)
Stayed multiple times(9)
Awesome gym(9)
Delicious buffet(4)
Negative reviews(21)
Loewe in Boots
Guestroom King Bed
Stayed in Apr 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 17, 2024
Stay here my last trip and fell in love with their services and wonderful people. This time arriving at 240 am after a long and tiring flight due to multiple delays. They process the check-in efficiently and we managed to grab some good 4 hours of sleep. Wonderful services!
Breakfast has amazing choices too!
Response from Property: Dear guests, thank you very much for choosing Shenzhen Bao'an Courtyard Hotel! Your opinions and suggestions are the cornerstone of our hotel's continuous optimization and progress. I believe that when you come next time, we will definitely create a guest room environment with complete facilities and a fresh atmosphere for you. Thank you again for your patronage and suggestions, and we sincerely look forward to your next visit and inspection!
Guest User
Garden-View King Bed
Stayed in Mar 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 22, 2024
There are many beautiful hotels in Shenhzen, but don't let the exterior or interior photos fool you. I have stayed in many of them, but this Courtyard by Marriott Shenzhen Northwest Hotel is one of the best. So why am I writing this review? Well, because starting with the most incredibly friendly, helpful, and knowledgeable staff working here, from the front door man to the reception area and the cleaning crew, everyone was incredible, and they made my stay in Shenhzen so wonderful. This hotel is top-notch and kept super clean. Room pricing is well below the market compared to any five-star hotel.
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
Guest User
Deluxe Twin Beds
Stayed in Jun 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room is spacious and clean. It is close to the shopping mall and very convenience. It is a bit hot in the room but it is acceptable.
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
TSP LDH
Guestroom King Bed
Stayed in Jun 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Jun 12, 2024
Nice & comfortable stay .. stayed for 1 night only .. front desk staff really good & supportive.
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
BFer
Deluxe King Bed
Stayed in Apr 2024
Business travelers
10 review
5.0/5
Outstanding
Posted on Apr 10, 2024
Very since i went to visit a fair felt very nice close to places I. Needed to go . My room was very nice . Just felt too much noise in hallway and adjacent rooms .
Will return
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
Albi81
Deluxe King Bed
Stayed in Jul 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Jul 26, 2024
Very convenient and clean hotel. The staff is very friendly.
Guest User
Guestroom King Bed
Stayed in Sep 2023
Business travelers
1 review
4.7/5
Amazing
Posted on Sep 16, 2023
Good hotel for tourists, location is next to mall all amenities available on walking distance and shops and restaurants nearby also, decent American breakfast also
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
Guest User
Guestroom King Bed
Stayed in Jun 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 30, 2024
Very nice and clean hotel and the staff
are very helpful
Gynn Ng
Garden-View Twin Beds
Stayed in Dec 2023
Family
1 review
4.7/5
Amazing
Posted on Jan 13, 2024
Nice hotel clean and spacious room. The staff is super friendly and helpful. There is a shopping mall beside the hotel too. Highly recommended.
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
ALEKSANDR ALEKSASHIN
Deluxe Twin Beds
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Oct 17, 2024
Very good for business trips
Kah Wai Terence
Deluxe King Bed
Stayed in Feb 2024
Business travelers
8 review
3.7/5
Posted on Mar 3, 2024
Hotel Aircon all day and night at 25Degree super hot and stiffty.
Response from Property: Dear guest, we deeply regret your experience during your stay at the hotel. Your valuable feedback is very important to us, and we will inform the relevant departments to improve service quality. If you come here again next time, we hope to book this hotel again, give us a chance to apologize, and look forward to visiting again.
Tsing Yin Lee
Guestroom King Bed
Stayed in Apr 2023
Business travelers
60 review
5.0/5
Outstanding
Posted on May 7, 2023
I recently stayed at the Marriott hotel and I must say that it was an excellent experience. The hotel is located in a convenient location, close to many popular attractions and amenities. The lobby area is spacious and well-lit, with comfortable seating and a modern decor that creates a welcoming atmosphere.
The room itself was spacious and beautifully decorated, with comfortable beds and soft linens that provided a great night's sleep. The amenities provided in the room were also top-notch, including a flat-screen TV, Wi-Fi, a minibar, and a coffee maker. The bathroom was clean and well-maintained, with plenty of towels and toiletries provided.
The hotel staff were friendly and accommodating, always willing to help with any requests or questions. They were knowledgeable about the local area and provided great recommendations for restaurants and activities.
One of the highlights of my stay was the hotel's restaurant, which served delicious and well-presented meals. The breakfast buffet was particularly impressive, with a wide range of options to suit all tastes and dietary requirements.
Overall, I was thoroughly impressed with my stay at the Marriott hotel. The hotel provided a great combination of comfort, convenience, and luxury, and I would highly recommend it to anyone looking for a top-notch hotel experience.
Response from Property: Dear guest, thank you for staying at Courtyard by Marriott Hotel Shenzhen Tongtai and sharing your experience with us. All of our staff are passionate about providing excellent service and creating a homey atmosphere.Your satisfaction is very important to us. We hope to meet you again at Courtyard by Marriott Shenzhen.
Guest User
Deluxe King Bed
Stayed in Oct 2023
Couples
3 review
4.7/5
Amazing
Posted on Oct 20, 2023
A beautiful hotel room with the best breakfast I’ve ever had. The staff were very helpful and the room was huge and comfortable. It took a while to get here from the airport but was a simple enough taxi ride.
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!
Guest User
Deluxe King Bed
Stayed in Aug 2023
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 18, 2023
Good job
Deanleung
Deluxe Twin Beds
Stayed in Sep 2023
Family
9 review
5.0/5
Outstanding
Posted on Nov 17, 2023
breakfast is excellent. Shopping mall is just downstairs. easy to find food
Response from Property: Dear guests, thank you very much for choosing to stay in Courtyard Hotel Shenzhen Tongtai and share your experience here. It is our honor to provide you with satisfactory service. We look forward to your next visit and wish you a happy life!