Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)

Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station) Reviews

Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)

No.324 Fuhua Road, Futian District, Shenzhen, Guangdong, ChinaView Hotel Details
Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)
Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station)
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Xana Hotelle (Shenzhen Convention and Exhibition Center Gangxia Metro Station) Guest Reviews

4.5/5
Good
2623 review
Verified reviews
Location4.6
Amenities4.4
Service4.6
Cleanliness4.5
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All reviews(2623)
Positive reviews(2511)
Reviews with photos/video(335)
Easy to get around(450)
Convenient location(355)
Close to metro(305)
Friendly front desk staff(161)
Average sound insulation(79)
Perfect for business trips(62)
Delicious breakfast(22)
Stayed multiple times(14)
Negative reviews(112)
LIM CHIN TONG
Guestroom - Double Occupancy (Double bed)
Stayed in Nov 2024
Business travelers
4 review
4.7/5
Amazing
Posted on Dec 5, 2024
Excellent location for food and transport. They tried to do the best with a limited building. Service was very good I don't really speak mandarin and the reception did their best to help me. In particular XiaoFei used WeChat to send me plenty of information translated into English so that I could navigate around the area. Attached photo is a set breakfast in a cafe nearby.
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
This is an excellent hotel. I have stayed here multiple times and it has always been a great experience. The staff is very friendly and polite. The rooms are very clean. The location is perfect as it is right in front of a metro station and 1 stop away from the electronics market and 1 stop from the main Futian metro station. I highly recommend this hotel.
Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. We attach great importance to the feelings of customers. The hotel is close to the subway entrances of Line 1 and Line 10, 500 meters away from Futian Convention and Exhibition Center, and adjacent to Futian Shopping Park and Huaqiang North Business Circle. The transportation is very convenient. We treat every customer sincerely and look forward to your visit again.
Nicholas Kar Hoe
Elegant Queen Room
Stayed in Oct 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Good experience and enjoyed the stay. Would consider again.
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨
Guest User
Elegant Queen Room
Stayed in Oct 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 16, 2024
Reception was very friendly and even assisted us in finding a room that was available for early check in even though we arrived much earlier in the morning. Room was comfortable and clean.
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨
Th14888
Elegant Queen Room
Stayed in Jul 2024
Couples
8 review
4.2/5
Very Good
Posted on Aug 25, 2024
Room is clean and bed is very big and comfortable. Some minor issues - room had a faint smoke smell and the TV reception was patchy.
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Guest User
Elegant Queen Room
Stayed in Jul 2024
Travel with friends
1 review
4.0/5
Very Good
Posted on Oct 8, 2024
Okoko
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨！
商務住客
Xi'an Deluxe Double Bed Room
Stayed in Apr 2024
Business travelers
6 review
3.7/5
Posted on Aug 10, 2024
Room is small but ok for business travellers. An underground entrance is right in front of the hotel. There are many shops in the underground mall.
Response from Property: 您好！衷心感謝您對我們酒店的評價，時間會走遠，歲月會流逝，而那些美好的記憶，將永遠定格。感謝您如此的肯定和支持，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，我們將一如既往的為各位賓客提供優質的服務！
LingCheryl
Elegant Queen Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Sep 12, 2024
Great location, friendly front desk. Highly recommended
Response from Property: 您好！衷心感謝您對我們酒店的評價，時間會走遠，歲月會流逝，而那些美好的記憶，將永遠定格。感謝您如此的肯定和支持，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，我們將一如既往的為各位賓客提供優質的服務
Nick8
Elegant Queen Room
Stayed in Jan 2024
Couples
107 review
1.0/5
Posted on Feb 11, 2024
The hotel doesn't give cancelation even if you don't stay in a room but they take all the money for literally nothing. The check in process is too long.
Response from Property: 親愛的客人，您好，非常抱歉讓您這次入住沒有達到您的期望值，我們會不斷提升酒店的服務品質，為您提供優質的入住體驗，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，再次向您致歉，謝謝您給了我們讓您體驗的機會，期待與您光臨見證我們的進步！
Guest User
Xi'an Deluxe Double Bed Room
Stayed in Dec 2023
Business travelers
3 review
5.0/5
Outstanding
Posted on Jan 8, 2024
Reception was very helpful and friendly, with a custom request. Would stay here again. Room was clean and modern.
Response from Property: 尊敬的賓客，您好！衷心感謝您對我們酒店的評價，時間會走遠，歲月會流逝，而那些美好的記憶，將永遠定格。感謝您如此的肯定和支持，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，我們將一如既往的為各位賓客提供優質的服務！
Guest User
Elegant Queen Room
Stayed in Nov 2024
Business travelers
3 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Good room feifei good
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨
Mark
Xi'an Deluxe Twin Room
Stayed in Nov 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on Dec 29, 2024
good 👍 room,verygood
Response from Property: 尊敬的賓客，非常感謝您對我們酒店的好評，我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定，期待再次光臨，祝旅途愉快！
Eddy’s
Elegant Queen Room
Stayed in Aug 2023
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 2, 2023
Hotel is just above the subway exit, lots of eateries nearby. Would suggest pay a bit more to stay in a room with windows. The Room and toilet are clean. There are free use of washing machine and dryer.
Response from Property: 尊敬的賓客，您好！衷心感謝您對我們酒店的評價，時間會走遠，歲月會流逝，而那些美好的記憶，將永遠定格。感謝您如此的肯定和支持，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，我們將一如既往的為各位賓客提供優質的服務！
Edward Hong Kong visitor
Xi'an Superior Double Bed Room
Stayed in Aug 2023
Travel with friends
53 review
4.0/5
Very Good
Posted on Sep 23, 2023
clean, quiet and good services. good location, closer to MTR station Not enough car parking spaces Slow checkout
Response from Property: 尊敬的賓客，您好！衷心感謝您對我們酒店的評價，時間會走遠，歲月會流逝，而那些美好的記憶，將永遠定格。感謝您如此的肯定和支持，酒店處於福田核心商務地段，距離會展中心500米，福田高鐵站1000米，酒店毗鄰福田購物公園、華強北商業圈交通出行十分便利，酒店擁有入住退房零等待、寄存服務，酒店配備了24小時的洗衣房供您免費使用，我們將一如既往的為各位賓客提供優質的服務！
Guest User
Xi'an Superior Twin Room
Stayed in Nov 2024
Couples
3 review
5.0/5
Outstanding
Posted on Dec 24, 2024
Good room clean
Response from Property: 尊敬的賓客:您好! 非常感謝您對酒店的支持和各方面的認可，我們非常重視顧客的感受，酒店緊鄰1號線、10號線地鐵口，距離福田會展中心500米，酒店毗鄰福田購物公園、華強北商業圈，交通出行都非常方便的呢，我們真誠的對待每一位顧客，期待您再次光臨