Hampton by Hilton Shenzhen Bantian

Hampton by Hilton Shenzhen Bantian Reviews

Hampton by Hilton Shenzhen Bantian

No.4001 Banxuegang Avenue, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Hampton by Hilton Shenzhen Bantian
Hampton by Hilton Shenzhen BantianHampton by Hilton Shenzhen BantianHampton by Hilton Shenzhen Bantian
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Hampton by Hilton Shenzhen Bantian Guest Reviews

4.7/5
Outstanding
6249 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(6249)
Positive reviews(6153)
Reviews with photos/video(284)
Friendly front desk staff(1066)
Delicious breakfast(467)
Classy environment(379)
Easy to get around(253)
Convenient parking(156)
Close to metro(109)
Stayed multiple times(55)
Awesome gym(14)
Negative reviews(96)
GaryHKNY
King Superior Room
Stayed in ก.ค. 2024
Business travelers
12 review
2.7/5
Posted on 12 ก.ค. 2024
The building seems to be not a formally constructed one for commercial use, but a village building retrofitted as a “brand” hotel. The carpet smells & I got a few bites which still bother me after 3 days of that hotel stay. It needs serious update for its hygiene issue…
Response from Property: Dear guests, thank you very much for your feedback on our hotel. We value your comments and suggestions very much and we apologize for any problems you may encounter during your stay.We have conducted a comprehensive inspection of the hygiene status of the hotel and taken a series of corrective measures to ensure that our guests can enjoy a clean and comfortable stay.We will further strengthen the management and maintenance of the hotel to ensure that the facilities and services of the hotel can meet the needs and expectations of our guests. At the same time, we will also upgrade and improve the hotel's decoration and facilities to enhance the guest experience.We appreciate your feedback and support, and we will continue to provide our guests with excellent service and a comfortable stay. If you have any other comments or suggestions, please feel free to contact us. Thank you again for your support and understanding.
FATFATHKMei
2 Twin Beds Guest Room
Stayed in มิ.ย. 2024
Family
6 review
4.2/5
Very Good
Posted on 19 มิ.ย. 2024
Good service,Service agent Aska is very helpful. Surrounding with restaurants and supermarket and dine out lately. Some facilities are old and bathroom with minor water leakage during bathing
Response from Property: Dear guests: Thank you for staying in the hotel and sharing. I'm glad that most places in the hotel are recognized by you and our staff. Regarding the water leakage in the bathroom of the facility you mentioned, the hotel has put the update plan on the agenda, and the housekeeping department and engineering colleagues will also regularly maintain the hotel rooms and facilities. At the same time, I also reiterated Hilton's hospitality service tenet to our team members. Excellent guest experience is the cornerstone of our brand, and your feedback will help us make continuous progress. We will continue to provide you with efficient service, clean space and comfortable rooms, so that you can enjoy a better stay experience.
Guest User
2 Twin Beds Guest Room
Stayed in พ.ย. 2023
Business travelers
17 review
5.0/5
Outstanding
Posted on 17 ธ.ค. 2023
Always stay at this place. Delivery of good vegetarian food avbl. All amenties can buy well. Good staff.
Response from Property: Dear friends, thank you very much for your affirmation of our service, we will keep a low profile and modest attitude, make persistent efforts to do better service, looking forward to the next time you enjoy a more perfect experience in Midea!
Nikki Alwani
Deluxe Hollywood Room - King Size Bed
Stayed in มี.ค. 2024
Business travelers
13 review
5.0/5
Outstanding
Posted on 10 เม.ย. 2024
Nice and big room, clean and the bed size was good for 3 peoplento sleep in , breakfast was good had everything a person would need overall had a good experience at this hotel, will come again for sure
Response from Property: Dear guest, thank you very much for your feedback on our hotel. We are glad to hear that you are very satisfied with our room and breakfast, which is also a goal we have been striving for.We will continue to strive to improve the quality of our services and ensure that our guests can enjoy the best accommodation experience. We sincerely appreciate your feedback and hope that you can visit our hotel again, so that we have the opportunity to provide you with better service.
ChewJames SS
2 Twin Beds Guest Room
Stayed in ก.พ. 2024
Family
2 review
4.2/5
Very Good
Posted on 1 มี.ค. 2024
Overall a good stay for a short trip to revisit the place I used to stay at more than 10 years ago. The room was clean and spacious although the outflow of water in the shower room could be better designed. The staff at the hotel are all friendly and helpful. A special compliment to the front desk receptionist Winni 小秋 who went the extra mile to help enquire about the delivery for items which were left at the hotel after checked out.
Nman UnliTravel
2 Twin Beds Guest Room
Stayed in ส.ค. 2023
Family
21 review
5.0/5
Outstanding
Posted on 28 ส.ค. 2023
What a truly wonderful and unique experience. Rooms are clean and tidy. Loved this hotel. Wonderful staff, nice city view. Late check out. We love the breakfast buffet. The breakfast is fantastic and amazing. The price is reasonable. Highly Recommended Nearest Metro Station : Bei'er
6/8
Response from Property: Thank you very much for your stay! We are happy to have a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress, we will continue to maintain enthusiasm and strive to make every guest feel at home, and look forward to your return! Welcome to come back and have a good life!
Wen168
King Superior Deluxe Room
Stayed in ก.พ. 2024
Family
4 review
5.0/5
Outstanding
Posted on 21 ก.พ. 2024
This hotel is great and above our expectation. It is close to the metro, the room is large & clean and the breakfast was great. Even the front desk was nice and very helpful. Since we went during CNY, the staff our git to our kids and they love it. Recommend this hotel and will go stay there again in the future.
Wei Jian
Deluxe Hollywood Room - King Size Bed
Stayed in ม.ค. 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on 29 ม.ค. 2024
Location Very near to Huawei based and 貝爾路 metro station which is comfort to me. Also the service is great! The breakfast is normal but satisfying still. Overall is a great experience.
Guest User
King Superior Room
Stayed in พ.ค. 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on 6 มิ.ย. 2024
Great stay thanks for everything, no negative comments at all.
Response from Property: Thank you very much for your support and recognition of the hotel in all aspects. Everything we do only brings a different check-in experience to each guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard to prepare you to come back at any time. - Love you, Huan Xiaopeng
Yao Wenjie
2 Twin Beds Guest Room
Stayed in ต.ค. 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on 24 ต.ค. 2023
Great Service, hotel is at a walkable distance from the subway. Plenty of food choices around. Highly recommended for a good stay!
Response from Property: Thank you for your five points, your praise is our eternal power, Huan Peng will make persistent efforts to improve the service quality of Huan Peng to a higher level, hope Huan Peng can become your friendly partner on the journey, sincerely invite you to stay again, there are more surprises waiting for you to experience!
Guest User
King Superior Room
Stayed in ก.ย. 2023
Couples
13 review
3.5/5
Posted on 1 ต.ค. 2023
While it is part of the Hampton by Hilton, this hotel is quite old even after the renovation with low structure/ceiling and inside is quite dark. Location is very convenient and within walking distance from 2 metro stations. Seems like hotel is short staffed for the breakfast.
Response from Property: Dear guest ,see your review, we are very sad not to give guest officer you satisfied with the experience, this is our biggest regret. During your stay, during the holidays, there are many tourists, and the restaurant staff is short of manpower. Once again, I apologize for the inconvenience. Good luck and good health! ——Hampton by Hilton
peter
2 Twin Beds Guest Room
Stayed in ก.ย. 2023
Business travelers
6 review
5.0/5
Outstanding
Posted on 18 ก.ย. 2023
Amy and Kiki are very friendly during the check in and out. Their help make check in and out much more smoothly because we have a lot of luggage.
Response from Property: Thank you for your recognition of us, every trace of the needs of the guests is the direction of our sincere efforts. We will work harder to create a five-star level, looking forward to the next trip, we can create more perfect service for you. -- Love your happy friend!
Guest User
Deluxe Hollywood Room - King Size Bed
Stayed in ก.ค. 2023
Business travelers
10 review
5.0/5
Outstanding
Posted on 25 ก.ค. 2023
Did not disappoint as it was reliable in terms if Hamptom service standards. Helpful staff and Clea environment.
Response from Property: Hee hee~ Thank you to the guest for giving the hotel such a high evaluation. We not only receive guests, but also friends from afar. Friendly, reliable, caring, and comprehensive "is the personal charm that Huanpeng brings to guests. Xiaopeng will continue to work hard and look forward to your visit again. Wishing you all the best—— Kind and warm happy friends
sammylauson
Deluxe Hollywood Room - King Size Bed
Stayed in ก.ย. 2023
Family
10 review
5.0/5
Outstanding
Posted on 17 ก.ย. 2023
Hotel room is spacious and the room is clean! Will come back and stay again.
Response from Property: Thank you for your affirmation of us, satisfaction only starting point, no end, we will sincerely, sincerely, attentively, love to look forward to your next visit. I wish you a good mood every day! -- Lovely happy little friend!
Miguel Angel Ramos
2 Twin Beds Guest Room
Stayed in พ.ค. 2023
Business travelers
2 review
4.5/5
Great
Posted on 18 มิ.ย. 2023
Good hotel, good service and very kindly people in the lobby to help you if anybody speak english!!
Response from Property: Hello, dear customer! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are honored to provide you with the best quality service. We welcome you to choose our hotel again for business or travel! We look forward to welcoming you again!