Wales international Apartment

Wales international Apartment Reviews

Wales international Apartment

Room 02, 23F, Section A, New Generation International Apartment, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
Wales international Apartment
Wales international ApartmentWales international ApartmentWales international Apartment
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Wales international Apartment Guest Reviews

4.1/5
122 review
Verified reviews
Location4.3
Amenities4.0
Service4.3
Cleanliness4.0
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All reviews(122)
Positive reviews(111)
Reviews with photos/video(58)
Friendly front desk staff(19)
Loved the view(15)
Easy to get around(15)
Large rooms(10)
Many dining options(8)
Close to metro(7)
Convenient for shopping(7)
Well decorated(4)
Negative reviews(11)
albaston
Sunshine Queen Room
Stayed in Oct 2023
Travel with friends
13 review
5.0/5
Outstanding
Posted on Nov 9, 2023
good hotel same with pictures, great location nice view!
Response from Property: Dear customer, thank you for your recognition. Your satisfaction is our biggest goal. We regularly upgrade our rooms and keep them clean and tidy. It is very close to Nanyou Metro Station and has convenient transportation. There are also two bedroom, one living room suites and projection rooms in the surrounding area. Welcome to visit again next time
Guest User
Warm Two-bedroom
Stayed in Dec 2023
Family
8 review
2.7/5
Posted on Dec 16, 2023
The accommodation does not suit our needs. We stayed one-night only and luckily they let us do refunds easily.
Hon Leung
Family 3-bed Room
Stayed in Jan 2024
Travel with friends
6 review
2.7/5
Posted on Feb 19, 2024
Fair experience. The area is not very comfy. It’s cheap. Tidiness is fair.
Anonymous User
Ins-Style Audio-Visual Double Bed Room With Large Screen Projection, VIP Access, Kitchen&Balcony
Stayed in May 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 12, 2024
The room is clean, tidy and simple. The large screen projection is great. Beautiful floor-to-ceiling windows. I especially like the large terrace outside the door. You can enjoy the night view at night. The surrounding environment is quite good. There is a large clothing wholesale market. Life is very convenient🉑️
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Response from Property: Thank you for your recognition in your busy schedule. It's a pleasure to meet you. The room, kitchen, bed, etc. are all newly upgraded. The cleaning lady also cleans carefully every day. The toiletries are complete and suitable for long-term and short-term rentals. There are also kitchen utensils and washing machines on the balcony. I hope that guests who are on business trips will have more home convenience. Welcome to come again next time! Thank you!
Guest User
Family 3-bed Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 7, 2024
Convenient location. The 3-bed room I booked can accommodate 6 people. The 3 beds are large and there is a small sofa. The water pressure in the toilet is also good, but you have to wait a little longer for hot water. There is also a projector in the hotel room! You can use it to watch movies in your spare time! The front desk attitude is also good, and the auntie also replies to messages in a timely manner. A homestay with a high CP value. I will consider staying here next time if I need it! There is no USB plug in the room, so guests need to bring their own plugs
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Response from Property: Dear guest, hello: Thank you for taking the time to give the apartment a full 5 points praise! Your praise is also the direction of our continuous progress. Everyone who comes is a guest. The arrival of you and all guests is increasing the popularity and reputation of the apartment. We use the strongest affinity to receive every guest who chooses Wales Apartment. We are located in Nanyou subway station. You can take Line 9 or Line 12 to walk directly to the apartment in 5 minutes. It is very convenient to eat, drink and have fun around. The ladies and brothers who love fashion are blessed. This is the original center of Nanyou Fashion. You can dress yourself up beautifully as you like. Welcome to choose to stay in this apartment. Everything is waiting for you! ! !
Anonymous User
Sunshine Queen Room
Stayed in Mar 2024
Solo travelers
8 review
5.0/5
Outstanding
Posted on Mar 9, 2024
The room I stayed in for a business trip was very large, very clean and tidy, I slept well, and it wasn't too noisy. The air conditioner was quite powerful, and the pillows and quilts were also clean. The environment is very good and very typical. The transportation is very convenient. Nanyou subway station is right outside the door, and parking is charged. Sister Haiqiong at the front desk is also very friendly and very cost-effective.
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Response from Property: Dear guests: Hello! Thank you very much for staying at Genting Executive Apartments and giving us a high evaluation. Every section of the hotel is working hard to provide more refined and timely services to every guest. We are very happy to see your recognition of our work. We are committed to With your trust, we will continue to make progress and are always ready to provide high-quality services to every guest. We look forward to your visit again!
Hhengge
Executive Queen Room
Stayed in Feb 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Feb 20, 2024
The transportation is very convenient, the scenery is very good, the front desk A Qing is very good and patient
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Response from Property: Dear guests, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again and wish you a pleasant journey.
Guest User
Business 2-bed Room
Stayed in Feb 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 18, 2024
Sister Qing at the front desk provided very good service. We arrived very late and she patiently helped us check in and answered subsequent questions in a timely manner.
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Response from Property: Dear guest: Hello! Thank you very much for staying at Genting Executive Apartments and giving a high evaluation. Every section of the hotel is constantly working hard to provide more meticulous and timely services to every guest who comes to the store. I am very happy to see your recognition of our work. With your trust, we will continue to make progress and be ready to provide every guest with high-quality services. We look forward to your visit again.
Guest User
Executive Queen Room
Stayed in Apr 2024
Couples
14 review
3.0/5
Posted on Apr 20, 2024
Good location, but toilet hygiene is unacceptable
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Response from Property: Dear customer, I am sorry that we failed to satisfy you. Our rooms have all been upgraded this year. The bathroom sanitary ware and overhead shower are also new. The room hygiene is cleaned by an aunt every day. If you are not satisfied with the room, you can ask the front desk to change the room. The hotel has someone on duty 24 hours a day. We will solve the problem for you as soon as possible. In any case, if we fail to satisfy you, it is our work that is not in place. We will seriously check your opinions and urge the staff to work more carefully. Thank you for choosing us and look forward to your patronage again.
changhyun
Executive Queen Room
Stayed in Jan 2024
Business travelers
13 review
2.7/5
Posted on Feb 2, 2024
Stayed for a week. The first two days were on the 22nd floor. The room was not decorated and was very old. It was too dirty and smelly. I could smell the stench coming from the bathroom while lying on the bed. I changed rooms after two days. The room was good, but the air conditioner could not heat. The temperature outside was 3-5 degrees Celsius and the temperature in the room was about the same. There was no heating. It was the most uncomfortable 5 days. I heated water with an electric kettle and put it on the bed to sleep.
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Response from Property: Dear customer, thank you for staying. Most of the rooms have air conditioning, and some rooms have air conditioning only and are equipped with electric heaters, which are warm enough. If you don't see the electric heater in the room or don't know how to use it, just tell the front desk butler via WeChat or phone. We are on duty 24 hours a day to serve you and solve problems at any time. The room you stay in should have many conveniences before you choose to stay for many days, such as the aunt cleaning the room every day, the large room area, good scenery, home settings of the balcony kitchen, etc. Are you right? For the imperfect aspects. We will make improvements and make serious improvements. We attach great importance to the problems you mentioned and will strengthen the training of front-line employees. I hope to give you a brand new feeling when you stay next time! Sincerely look forward to your visit again!
Anonymous User
Deluxe Queen Room
Stayed in Jan 2024
Couples
14 review
4.5/5
Great
Posted on Jan 26, 2024
The location of the hotel is very good. The staff are friendly and helpful. They try their best to provide and help with anything you need. It's just a little inconvenient to get in and out. Every time you come back and need the lobby to open, you have to contact the store to open the door. Fortunately, the response is very quick and you don't have to wait for too long, but the order has been issued. I don’t dare order takeout** even if I want to have a late-night snack in the middle of the night! The toilet is not separated from wet and dry areas, which is a bit inconvenient! The film and television projection facilities are good. It's good to watch local movies and there are more choices, but the foreign languages ​​and Korean dramas are relatively old!
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your praise of our apartment and your recognition of our front desk staff. Your warm comments are the biggest motivation in our work! Our apartment is clean and comfortable. Disinfection is a hygiene standard we adhere to after every guest to ensure that guests who come to the apartment have a comfortable, convenient and fast stay. Our apartment is located a few hundred meters away from the F1 exit of the South Oil Station on Line 9. The room has various disposable supplies for guests to use. It also provides stoves for guests to use for cooking. The front desk also provides free printing and copying. It is a short-term apartment. The first choice for long-term renters, welcome guests to come often and look forward to your next visit! ! !
Chaqing ZG
Executive Queen Room
Stayed in Dec 2023
Couples
4 review
5.0/5
Outstanding
Posted on Dec 19, 2023
The front desk is very warm and considerate. The hotel environment is good, the location is also OK, the cost-effectiveness is high, the facilities and equipment are complete, the room is clean and tidy, and it is very quiet when sleeping during the day. For someone like me who has high requirements for sleep quality, I feel it is OK. The price is very cost-effective and affordable in the vicinity, much better than many express hotels of the same price. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear Welsh guest, hello: Thank you for your recognition and evaluation. We only did what we should do. Your recognition is our unlimited motivation. Every suite here is carefully maintained by us. We will regularly update the room facilities and replace the soft furnishings. We are also particularly grateful for the care of high-quality guests like you during your stay! We are located near the subway entrance, a single-family building, and it is easy to reach the hotel. The rooms are all large French windows and pure cotton bedding, which is changed for each guest. The housekeeper Aqing looks forward to your visit again. I wish you good health and all the best! ! !
Guest User
Sunshine Queen Room
Stayed in Nov 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Nov 29, 2023
I came to Shenzhen on a business trip and asked my assistant to book a room in advance. When I checked in, the front desk upgraded my room to face the sky garden. The room was very neat and clean, with a dry smell and no musty smell. I slept very comfortably that night. I also have the habit of getting up early to exercise. I wanted to go downstairs in the morning and saw a terrace. It was spacious and suitable for early exercise. I exercised on this terrace for about 40 minutes. The sun gradually became brighter and shone on the floor. The whole environment made people very relaxed. This time I encountered a treasure place. I will come here again next time I go on a business trip.
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Response from Property: Thank you for your review. Everyone who comes here is my family, and I should treat you warmly. My guest room is on a high floor, well ventilated, with floor-to-ceiling windows and a view of the city. It is close to the Nanyou Station of Metro Line 9 and Line 12. You are welcome to come again next time.
Guest User
Deluxe Queen Room
Stayed in Nov 2023
Family
1 review
4.7/5
Amazing
Posted on Nov 27, 2023
The decoration is fresh and modern, the room is clean, and the front desk service is very good, helping with storage and late check-out. Children love the giant tent screen. There is a shopping mall downstairs, which is very convenient for eating and shopping, and the snacks are delicious. The night view is also very beautiful, overall satisfied.
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Response from Property: Thank you very much for your review. With your recognition and support, I believe we will do better. Welcome to visit us next time! Thanks!
Guest User
Sunshine Queen Room
Stayed in Nov 2023
Solo travelers
7 review
5.0/5
Outstanding
Posted on Nov 22, 2023
The location and apartment are very good. The subway station is very close. There is a shopping mall downstairs, as well as a clothing wholesale city. It is very lively and prosperous. There is a Cantonese-style teahouse that is not bad. The room is very clean, the service staff is also very responsible, and they are very enthusiastic when they are on call. The floor-to-ceiling windows are very large, and the scenery at night is very cool [grin]
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Response from Property: Thank you boss for your evaluation of us and your warm hospitality. Every guest is our job. You are welcome to visit us next time. Thank you!