Guoguo Apartment (Shenzhen Binhe Shidai) Reviews
Guoguo Apartment (Shenzhen Binhe Shidai)
Near Binhe Avenue (Jingji Binhe Shidai), Futian District, Shenzhen, Guangdong, 518000, ChinaView Hotel Details
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Guoguo Apartment (Shenzhen Binhe Shidai) Guest Reviews
4.3/5
272 review
Verified reviewsLocation4.4
Amenities4.2
Service4.3
Cleanliness4.1
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All reviews(272)
Positive reviews(254)
Reviews with photos/video(63)
Easy to get around(35)
Classy environment(25)
Close to metro(22)
Convenient for shopping(19)
Friendly front desk staff(14)
Quiet & comfortable(11)
Shower difficult to use(9)
Nice sea view(5)
Negative reviews(18)
Spiderweb
Deluxe Studio
Stayed in Jun 2024
Business travelers
27 review
Amazing
Posted on Jul 7, 2024
the appartement was clean with nice view and in the middle of futian district
Response from Property: Dear guests, thank you for staying at Binhe Guoguo Apartment. We look forward to seeing you again and wish you a happy life.
Guest User
Deluxe Apartment with Garden View
Stayed in Mar 2024
Business travelers
7 review
Outstanding
Posted on Apr 22, 2024
The place was very nearby to the metro station just a 2 min walk .and there were many good restraunt nearby.the place was soo neat and tidy. The host helped me a lot and helped me reached there to the place.
Response from Property: Thank you for staying at Binhe Guoguo Apartment. We look forward to seeing you again and wish you a happy life.
Vardistraction
Deluxe Studio
Stayed in Feb 2024
Solo travelers
2 review
Outstanding
Posted on Mar 25, 2024
Comfortable and polite service! I was enjoying the staying in this apartment. So clean and sunny room. Thanks guys for understanding and helping to foreigner customer 🙏
Guest User
Deluxe Apartment with Garden View
Stayed in Jan 2024
Solo travelers
2 review
Outstanding
Posted on Apr 28, 2024
Amazing experience and an excellent location. The staff is friendly and helpful even though I do not speak Chinese.
Response from Property: 尊敬的賓客您好！非常感謝您對果果公寓酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。
Wong
Deluxe Two-bedroom
Stayed in Feb 2024
Family
3 review
Posted on Mar 30, 2024
Bed frame has mold, bathroom shower cabinet door broken, hygiene quite horrible
Guest User
Deluxe Studio
Stayed in Aug 2024
Couples
18 review
Outstanding
Posted on Sep 16, 2024
设施：ok
卫生：ok
环境：ok
服务：ok
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。同時感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨! 祝生活愉快!
SAW TEONG HUP
Deluxe Studio
Stayed in Oct 2023
Travel with friends
6 review
Amazing
Posted on Nov 10, 2023
Location perfect only embark and disembark problem
Guest User
Deluxe Studio
Stayed in Oct 2024
Solo travelers
6 review
Outstanding
Posted on Dec 9, 2024
The front desk service is warm and thoughtful. The room on the 27th floor can see the sea. There are Starbucks and restaurants nearby🍴, which is very convenient. The hot water in the bathroom🛀♨️ is very powerful🧸🎈I will come again next time😎
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。同時感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨! 祝生活愉快!
MLO-HK
Deluxe Two-bedroom
Stayed in Aug 2024
Family
11 review
Posted on Oct 19, 2024
The shower door is missing a piece, the rails are also very worn, the balcony door is broken and cannot be closed, and the balcony has no protective net and it feels very unsafe. When I asked the waiter, he told me that the room was newly decorated. The air conditioner is also very noisy.
Original TextTranslated by Google
Response from Property: 感謝您的反饋，沒有帶給您滿意的體驗是我們的遺憾，第二天已經安排師傅安裝新的浴室玻璃門和維修。我們會在今後的工作中加強管理。提高服務水平，讓客人住的舒心和滿意，希望下次能有機會讓您滿意，期待您的下次光臨，祝您生活愉快！
Guest User
Deluxe Studio
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Sep 10, 2024
Facilities: The room is well-equipped with refrigerator, washing machine and microwave oven
Hygiene: Clean and tidy
Environment: Warm and comfortable, convenient transportation, there is a subway downstairs
Service: Thoughtful service, also introduced the surrounding places for eating, drinking and entertainment
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。同時感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨! 祝生活愉快!
小窿窿
Deluxe Two-bedroom
Stayed in Jun 2024
Family
28 review
Posted on Jul 29, 2024
The disadvantage is that the room is starting to age and needs repairs. The most dissatisfied thing is that the toilet is really smelly for unknown reasons! Hope this will improve! The advantage is that the location is very convenient, there is a shopping mall downstairs! Overall, it's okay, but not cost-effective!
Original TextTranslated by Google
火爆姐
Deluxe Studio
Stayed in Jun 2024
Couples
52 review
Posted on Jul 28, 2024
This is my first time staying at this hotel. The environment is average. The hot water is not ok but warm and cold. The bed is only 1.5M. It is very close to the subway and many restaurants to choose from. The front desk staff was average. The TV needs to be adjusted with 2 remote controls. The service on my own wi-fi was very poor. I will not stay here again next time.
Original TextTranslated by Google
Response from Property: Dear guest: We sincerely apologize for not providing you with a comfortable stay during this stay. Regarding the hot water problem you mentioned, we have arranged for our technicians to come over for inspection. We are very sorry. Network problems may be caused by the device being turned on for a long time. Generally, restarting will solve the problem. Regarding the service performance at the front desk, we will strengthen training and management to improve service quality so that every guest can feel enthusiastic and professional. We sincerely hope to have the opportunity to serve you again. Once again, I would like to express my sincerest apologies and look forward to your visit again.
LisaNgo
Deluxe Studio
Stayed in Jun 2024
Couples
13 review
Outstanding
Posted on Aug 8, 2024
The apartment is near the entrance of kkone and just outside the Xiasha subway station. In addition to large shopping malls, there are many restaurants nearby. The room is clean and tidy. The TV has Internet access and can view 81 channels.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞，也是我們進步的動力。同時感謝您對酒店提出的寶貴建議，我們將繼續努力，為您提供更加舒適温馨的入住體驗。我們會繼續保持熱忱，致力讓每一位賓客享有賓至如歸的入住感受，熱切期待您的再次光臨! 祝生活愉快!
Guest User
Deluxe Studio
Stayed in Nov 2024
Solo travelers
29 review
Outstanding
Posted on Jan 2, 2025
I have stayed here many times, and it is still as good as before. The interior design is simple and generous, and you can enjoy the night view. The facilities are complete, the hygiene is also very good, and the sound insulation is very good
Original TextTranslated by Google
Guest User
Deluxe Studio
Stayed in May 2024
Couples
1 review
Outstanding
Posted on Jun 25, 2024
The environment is good, the decoration style is what I like, every corner is very clean and smells good, and there is an artificial swimming pool downstairs.
Original TextTranslated by Google
Response from Property: 尊敬的賓客，感謝您入住濱河果果公寓，期待您的再次光臨，祝您生活愉快。