Bafei Hotel (Shenzhen Gongming Square Metro Station) Reviews
Bafei Hotel (Shenzhen Gongming Square Metro Station)
Intersection of Jinhui Road and Wangsheng Road (Beside Gongming Square), Guangming District, Shenzhen, Guangdong, 518107, ChinaView Hotel Details
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Bafei Hotel (Shenzhen Gongming Square Metro Station) Guest Reviews
4.7/5
Outstanding
1363 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1363)
Positive reviews(1332)
Reviews with photos/video(75)
Classy environment(50)
Easy to get around(32)
Friendly front desk staff(19)
Close to metro(16)
Awesome amenities(15)
Excellent room layout(5)
Stayed multiple times(4)
Negative reviews(31)
Guest User
Exclusive Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Jul 2024
Family
5 review
5.0/5
Outstanding
Posted on Jul 5, 2024
The staff were lovely and very helpful. Although we did not need it, having self-help laundry facilities is very convenient.
Response from Property: Hello! Thank you very much for your stay and praise! I am glad to bring you a wonderful time. Your praise has given great encouragement to the hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life!
Guest User
Superior Double Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Oct 2024
Solo travelers
19 review
5.0/5
Outstanding
Posted on Oct 16, 2024
A beautiful hotel in A nice and peaceful place.
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
旅行者探索世界
Superior Double Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Oct 2024
Solo travelers
7 review
2.2/5
Posted on Oct 21, 2024
The comments section was all very good, so I booked this hotel.
I stayed for three nights and the air conditioner did not leak during the first two nights.
The towels were not tattered and it was quite comfortable to live in.
The towels were in tatters on the third day. I don't understand giving them back to guests like this.
What mentality
On the third night, I was half asleep and half awake and wanted to go to the toilet.
Unexpectedly, there was a puddle of water on the ground and I slipped and fell.
Injured waist and hip
But since I still wanted to sleep, I went back to sleep.
Clearly inform the front desk staff when checking out
The air conditioner leaked and I slipped and fell.
The front desk staff said that the air conditioner was always on for three days.
It will leak
But I replied that if there had been water leakage two days ago, I would have responded.
So the air conditioner in your hotel can be turned on for two consecutive days.
Can't it be open for three days in a row?
The front desk staff said that if you drive it for three days in a row, it will inevitably leak.
The air conditioner in your home will leak if you turn it on for three days in a row.
The air conditioner in my house is always on and never turned off, and there is no water leakage.
As for the issue of air conditioner leakage and falling, the hotel staff said it was just a feedback after leaving the hotel.
He doesn't deal with it, doesn't compensate it, doesn't care.
Reported to customer service staff. The hotel has no way to provide corresponding compensation and treatment.
I went to the hospital for a consultation and issued a receipt.
Because of this fall, I fractured a bone and it will be painful every subsequent step.
Who would let themselves fall and break their bones? You're asking for trouble, aren't you?
Unexpectedly, the hotel didn't want to deal with it, so they just dragged it along without any indication.
Have hospital certificate, doctor’s certificate, medical receipt, etc.
Can it still be faked? What am I trying to figure out?
There was no basic concern or greeting, nor was he asked if he needed help from a doctor.
None
This is the first time I am so angry and write a negative review. The housing experience is really bad enough.
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LFDmingtianyouwo
Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Oct 2024
Couples
11 review
5.0/5
Outstanding
Posted on Oct 10, 2024
The bed is very clean and hygienic, and it is very comfortable to sleep on. The service of the lady at the front desk is very thoughtful!
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
Guest User
Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Sep 2024
Other
8 review
1.7/5
Posted on Oct 2, 2024
I looked at the bed sheet halfway through my sleep and found dragon fruit seeds. The hair dryer was dirty, the pillowcase was crumpled, and the room smelled musty. I stepped on a thunderbolt. The service attitude was not good. As soon as I entered the store, the front desk wanted to change me to a twin bed room? I booked a king-size bed. Why did they change me? They said there were no king-size bed rooms, but there were so many king-size beds and they still said there were no rooms? The attitude was very bad. The hotel room smelled bad, and they made me wait for a long time at the front desk. There was no smile during the whole service. I had to scan the refund code to get the deposit back.
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Smartsoho
Superior Double Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Sep 2024
Business travelers
78 review
3.5/5
Posted on Sep 16, 2024
The hotel is located 8 minutes away from the subway station, which is very convenient. The room is spacious. The hotel is a bit old and the hygiene is generally OK.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
Guest User
Boutique Single Room
Stayed in Aug 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Sep 17, 2024
Very clean, beautiful environment, next to the square, a few hundred meters away from the subway station, near the Daqianli shopping plaza, next time I will choose this hotel, the stay experience is good.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
Xiaozuchang
Boutique Single Room
Stayed in Jul 2024
Travel with friends
28 review
5.0/5
Outstanding
Posted on Aug 8, 2024
This hotel is the most economical in this Gongming Square area, the room is clean and sanitary, and the service is good. I have stayed here three times. Especially the price-performance ratio.
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6/10
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Buffet Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Anonymous User
Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in May 2024
Business travelers
15 review
1.5/5
Posted on May 8, 2024
The wall paint is peeling, the room is very small, the washbasin is indoors, it is easy to be noisy, and the pillow is a bit high. The outdoor square dance is very loud. For Ctrip VIP, it is one of the very few hotels that still collects a deposit. I missed the company because of waiting for the deposit to be returned.
Original TextTranslated by Google
Response from Property: Dear guests, it has been raining every day recently, causing the wall to peel off. We will check it immediately and repair it. The square dance will end at 9 o'clock every day, so it will not disturb your sleep. The deposit is collected because the room card is seriously lost. The parking fee is reported directly to you when you check out. Our parking lot is 163 meters away from us, which is not very far. If you find any problems, you can tell the front desk, and the front desk will help you solve it as soon as possible. We are equipped with 4 pillows. You can put the ones you don't need aside, so they won't be too high. Thank you very much for your advice!
Guest User
Superior Double Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Oct 2024
Solo travelers
6 review
3.5/5
Posted on Nov 1, 2024
The location is OK, about 5 minutes walk from the subway station. It is right next to the Civic Square (park), very convenient, there are many restaurants around, and it is not far from the supermarket. The hotel itself is average.
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
Guest User
Boutique Mini Hotel Room
Stayed in Apr 2024
Couples
6 review
1.0/5
Posted on Apr 13, 2024
I have stayed in this hotel so many times, but I will never stay in this hotel again. The peephole allows you to see inside from the outside. I am not satisfied with the way it is handled. Is it the same to see a little bit or not see the whole thing? If someone sees something they shouldn't see, does it also involve privacy? Don't talk about whether anyone sees it or not. If you can see from the outside, there is no privacy. It's really bad. The service attitude is also very bad.
Original TextTranslated by Google
Response from Property: Dear guest, regarding the peephole problem you mentioned, we asked the waiter to check outside your door. You cannot see inside the room from the outside. The room has been occupied by you for one night. You want to pay the check-out fee and stay for one night for free, but we cannot agree to that.
Guest User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Apr 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Apr 21, 2024
It's pretty good, the room is big and relatively quiet. The location is also close to the subway station, 😄😄😄😄😄😄😄😄😄😄😄😃😃
Original TextTranslated by Google
Response from Property: Thank you for taking the time out of your busy schedule to make a sincere review of your stay at Buffy. Your satisfaction is our greatest motivation. It is our greatest achievement to make every guest come with joy and leave with satisfaction. It is a great honor to let you spend a wonderful time at Buffy, and we sincerely hope that you will feel at home every time you stay.
The room is large and cheap, cost-effective and comfortable. It has a large bed and a single bed. It is suitable for a family to share with friends. However, I often hear the sound of isolated water at night, which affects my sleep. Everything else is good.
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service, so that you can feel the warmth of home at Buffet Hotel. We look forward to your visit again to review our progress and wish you a happy day!
Guest User
Deluxe Double Bed Room (Hotel Provides Self-Service Laundry)
Stayed in Mar 2024
Business travelers
1 review
1.0/5
Posted on Mar 30, 2024
On a hot day in Shenzhen, the heat wakes me up in the middle of the night. I called the front desk and told me that there was no air conditioner. I was speechless. It was extremely noisy in the morning and I was speechless.
Original TextTranslated by Google
Response from Property: Dear guest, hello, it was midnight when you called the front desk. We explained to you that we would change your room, but you disagreed. The engineering work was done in the middle of the night, so there was no maintenance technician at work. That’s why we said there was nothing we could do. We will strengthen the inspection and maintenance of the air conditioner. The noise in the morning was because the building next door was under renovation. You are welcome to come and check next time.
Anonymous User
Superior Twin Bed Room (Self-Service Laundry In Hotel Public Area)
Stayed in Mar 2024
Family
7 review
5.0/5
Outstanding
Posted on Mar 19, 2024
The hotel is not far from the subway. It is very convenient for snacks and shopping in the surrounding area. There is a square in front of the hotel, where you can walk and dance at night. It is very leisurely. The hotel room is clean and the price is reasonable. The girl at the front desk and the cleaning aunt are very enthusiastic. The only drawback is that The bath water is not hot enough, but everything else is very good. I will come again if I have the chance☺
Original TextTranslated by Google
Response from Property: Hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of doing things with heart and serving attentively, so that you can feel the warmth of home at Buffy Hotel. We look forward to your coming again to review our progress, and wish you a happy day!