Atour Hotel Shenzhen Guanlan Reviews
Atour Hotel Shenzhen Guanlan
No.182 Guanlan Avenue, Longhua District, Shenzhen, Guangdong, 518110, ChinaView Hotel Details
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Atour Hotel Shenzhen Guanlan Guest Reviews
4.7/5
Outstanding
1018 review
Verified reviewsLocation4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1018)
Positive reviews(994)
Reviews with photos/video(208)
Easy to get around(122)
Close to metro(88)
Classy environment(78)
Delicious breakfast(77)
Friendly front desk staff(57)
Would stay again(28)
Convenient parking(27)
Perfect for business trips(19)
Negative reviews(24)
Guest User
Superior Room (2 beds)
Stayed in Oct 2024
Business travelers
1 review
Great
Posted on Oct 23, 2024
A perfect new n clean hotel that near with LRT or public transport.
Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not get your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings when you come next time. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
CreamyWailing
Elegant Double Room
Stayed in Aug 2024
Family
3 review
Outstanding
Posted on Aug 26, 2024
Very good, comfortable. Nice choice!
Response from Property: [Direct access to the subway/Changhu E1 Exit/Rainbow Shopping Mall/Intelligent customer control/Robot food delivery/Self-service laundry/Gym] Wow~~ Congratulations to you for meeting such a nice hotel. It's all fate! ! Duoer just hopes that you can feel at home and regard this place as your home away from home, and it is a warm and loving home! Please come back to see Duoer often, love you❤
Susan Arlene
Superior Room (2 beds)
Stayed in Nov 2024
Family
5 review
Outstanding
Posted on Nov 24, 2024
Nice hotel. Polite staff. A little smoke odor from vents but minor. Comfortable and restful.
Response from Property: Subway direct access/Changhu E1 Exit/Rainbow Shopping Mall/Intelligent Customer Control/Robot Meal Delivery/Self-service Laundry/Gym] Dear Guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time.
Guest User
Superior Double Room
Stayed in Jun 2024
Business travelers
1 review
Posted on Jun 12, 2024
The hotel is occupied by Chinese guests.
The food caters for the Chinese people who come to stay there. Lots of choice and plenty of food to be had.
The staff at reception and through the hotel was very very helpful at all times, very friendly and helpful.
Enjoyed mystery there and will return.
Response from Property: [Direct subway access/Changhu Lake E1 Exit/Tinhong Shopping Mall/Intelligent Customer Control/Robot Food Delivery/Self-service Laundry/Gym] Dear guests: Hello! Thank you for your support and affirmation. It is a bit of a regret not to receive your full 5-star review. Most of the types of breakfast food we prepare cater to Chinese tastes, and we will also produce some Western-style food from time to time. If you are staying at If you have other needs, you can contact our front desk partners in advance. We will prepare your favorite breakfast foods in advance. We hope that we can give you a better stay experience next time you stay.
CY
Elegant Double Room
Stayed in Oct 2024
Business travelers
5 review
Amazing
Posted on Oct 23, 2024
Hotel is new and clean, definitely will come back again.
Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，可能是酒店還有做的不到位的地方，希望客官您下次的到來能給我們指出我們的不足，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來！
Guest User
Elegant Double Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 29, 2024
The hotel is very good, the decoration is very light and luxurious, and the overall feeling of staying is very good.
Response from Property: [Direct access to subway/Changhu E1 exit/Tianhong Shopping Mall/Intelligent customer control/Robot food delivery/Self-service laundry room/Gym] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shenzhen Guanlan Atour Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^
Guest User
Elegant Double Room
Stayed in May 2024
Solo travelers
1 review
Outstanding
Posted on May 21, 2024
I am very satisfied with this hotel, there is a lot of good service, will come back next time!
Response from Property: [Direct access to the subway/Changhu E1 Exit/Rainbow Shopping Center/Intelligent Customer Control/Robot Meal Delivery/Self-service Laundromat/Gym] Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Shenzhen Guanlan Atour Hotel will always stand in this city, waiting for your arrival! See you there! Wish you: Always smile^_^
Guest User
Elegant Double Room
Stayed in Mar 2024
Family
1 review
Outstanding
Posted on Mar 22, 2024
It's very good. The hotel is very considerate, and there is laundry service. I'm very satisfied.
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】尊敬的賓客：您好！感謝您對亞朵的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在亞朵難以離開， 亞朵是您在深圳地方最美、最温暖的家，您也記得有時間常回來看看喲！
Yiu Kwan
Elegant Double Room
Stayed in May 2024
Business travelers
51 review
Very Good
Posted on Jun 14, 2024
room is good, location is good. Like to stay longer or for next visit
Response from Property: 親愛滴客官您好，非常感謝您對酒店的支持，沒有得到您全 5 分好評，我們心裏還是有點點的失落，對於您對我們的肯定表表示感謝，我們酒店位於深圳龍華新區觀瀾大道深圳地鐵4號線長湖地鐵口E1出口，出地鐵口就能看到酒店招牌，希望客官您繼續支持我們，我們會努力做到更好，我們用心服務讓到店的每位客官都能感受到家一般的温暖，希望我們的服務能給您帶來更多的驚喜和感動，期待您下次到來
Guest User
Elegant Double Room
Stayed in Jan 2024
Business travelers
45 review
Outstanding
Posted on Jan 20, 2024
This was a great business trip hotel a great place to relax and the breakfast was very good and I enjoyed my stay here. I definitely will come back in the future. It’s right near the subway so that makes it very useful.
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】尊敬的賓客：您好！謝謝閣下的滿分點評，您的支持與鼓勵，是我們前進的最大動力。深圳觀瀾亞朵酒店以不斷的為客人營造温馨舒適的居住環境而努力，以最高的性價比滿足不同賓客的要求。深圳觀瀾亞朵酒店期待您的再次光臨！
Guest User
Elegant Double Room
Stayed in May 2024
Family
1 review
Outstanding
Posted on May 5, 2024
Was a great experience, clean room and nice staff.
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】尊敬的賓客：您好！感謝您對亞朵的信賴！更感謝您的不吝誇獎與強烈推薦！真是愛在亞朵難以離開， 亞朵是您在深圳地方最美、最温暖的家，您也記得有時間常回來看看喲
Chan
Superior Room (2 beds)
Stayed in Nov 2023
Family
2 review
Outstanding
Posted on Nov 6, 2023
Very Good service, including laundry as well! Just that it’s a bit noisy in the morning due to construction outside.
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】親愛的朵友，感謝您的鼓勵和肯定！因為有您的認可和鼓勵，我們將傳遞給所有夥伴，這是對我們最大的獎賞，我們將會更加努力！期待您的再次光臨！
carmicarmy
Superior Room (2 beds)
Stayed in Aug 2024
Family
1 review
Outstanding
Posted on Aug 25, 2024
Fair and good, ok to live here
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】尊敬的賓客： 您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇， 為了您的信賴，我們將更加堅持不懈，深圳觀瀾亞朵酒店永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：笑口常開^_^
Guest User
Superior Room (2 beds)
Stayed in Oct 2023
Family
12 review
Outstanding
Posted on Oct 2, 2023
good location and easy to find
facilities are good, voice controlled lighting and curtains
worth the value
Response from Property: 親愛的朵友，感謝您的鼓勵和肯定！因為有您的認可和鼓勵，我們將傳遞給所有夥伴，這是對我們最大的獎賞，我們將會更加努力！期待您的再次光臨！
CHAO
Elegant Double Room
Stayed in Jan 2024
Business travelers
11 review
Outstanding
Posted on Jan 7, 2024
Nice service and room, clean and good location.
Response from Property: 【地鐵直達/長湖E1出口 /天虹商場/智能客控/機器人送餐/自助洗衣房/健身房】尊敬的賓客您好：感謝您對我們的肯定，為了給您提供更加細緻周到的服務體驗，我們 新推出深睡系統服務，很多生活必需品、消費品及酒店點餐都是可以通過AP增值提交 在最快的時間內送達您的房間內，讓追求卓越的您即使在旅途中也會有如在家般的舒適 與便捷。滿意只有起點、沒有終點，我們會用真心、誠心、用心、愛心期待您的下次光 臨。祝您天天好心情