Cui Zhu Hotel Reviews
Cui Zhu Hotel
Chengjing Zhongxin Building, No.3091 Renmin North Road, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
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Cui Zhu Hotel Guest Reviews
4.2/5
159 review
Verified reviewsLocation4.2
Amenities4.1
Service4.2
Cleanliness4.4
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All reviews(159)
Positive reviews(150)
Reviews with photos/video(70)
Classy environment(19)
Great value for money(19)
Easy to get around(18)
Convenient for shopping(10)
Near shopping area(9)
Many dining options(8)
Friendly front desk staff(7)
Stayed multiple times(5)
Negative reviews(9)
Guest User
Standard Double Room
Stayed in Jul 2023
Solo travelers
1 review
Amazing
Posted on Jul 24, 2023
My experience at this hotel has been wonderful! Many thanks to the staff, especially the more senior ones such as the front desk lady and the housekeeping in charge. The hotel is quite conveniently located near Laojie station where there is a lot of food and shopping. The senior staff seem to enjoy offering hospitality to the visitors here, regularly asking if they are doing fine and if their rooms needed to be made and all. There is a washing machine and free washing powder on the 5th floor so it is extremely convenient and cost effective for me to minimise my take home laundry. Kudos to the team. I will recommend this hotel! Thank you!
Response from Property: Dear customer：Thank you very much for sharing your stay experience.It is our duty to serve our customers well. We hope you enjoy your stay and hope to stay in our hotel next time.
Guest User
Standard Double Room
Stayed in Aug 2024
Business travelers
54 review
Amazing
Posted on Aug 18, 2024
The room is clean and tidy, the bed quilt and sheets are clean and comfortable, the bathroom is clean, and hygiene is what I care most about. It is convenient to eat and buy things downstairs, and it is about a 10-minute walk from the Shaibu subway station.
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Guest User
Deluxe Double Room
Stayed in Aug 2024
Business travelers
7 review
Outstanding
Posted on Aug 4, 2024
Beautiful environment, clean and tidy, complete facilities, I will come again next time
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Yan Shih
Deluxe Suite
Stayed in Jun 2024
Family
11 review
Great
Posted on Jul 1, 2024
The hotel is about 10 minutes away from Shaibu Station and Dongmen Pedestrian Street. The hotel looks a bit old, but the overall room is clean. I stayed in a two-bedroom, one-family room. The front desk service attitude is very good, and there are many restaurants downstairs. Breakfast has many choices. For dinner we had Hunan cuisine at a nearby Furong Restaurant, which tasted very good.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel was renovated three years ago. Our quilts and pillows are all goose down, the mattresses are of brand, and the tissues are Qingfeng. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard and live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Deluxe Double Room
Stayed in Apr 2024
Couples
2 review
Very Good
Posted on Apr 22, 2024
It’s my first time to stay at Cuizhu Hotel. It’s a good experience😌👍 and it’s very cost-effective!
The hotel has a convenient location, elegant environment, and clean rooms.
The service attitude at the front desk is good.
If I have the opportunity to go to Shenzhen in the future, I will consider staying at Cuizhu Hotel.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
3 review
Outstanding
Posted on Apr 2, 2024
The service and environmental sanitation of the hotel where I stayed were very good. Thank you to the hotel staff for their service.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Canton
Deluxe Suite - 2-Room (1 living room)
Stayed in Mar 2024
Travel with friends
11 review
Posted on Mar 30, 2024
The deluxe suites (two bedrooms and one living room, two queen beds) of Cuizhu Hotel are very clean and hygienic👍🏼👍🏼👍🏼, but the hotel policy is very strange. I ordered through Trip.com and already spent more money when I arrived at the hotel to pick up the room. You also need to pay a deposit of RMB ¥100 (cash required). I have never tried the deposit when ordering through Trip.com😡
(If cash is not refunded when checking out, it can only be done through WeChat Wallet/Alipay😤😠😡)
The hotel room is spacious, the space is large, and the bed is comfortable. However, the hotel is undergoing maintenance work on the road, which makes it very noisy at night. There is nothing we can do! If there is no construction work, it should be very quiet (this is a residential area). The water pressure in the bathroom is generally acceptable. The only two things in the room are: straight mirror/fridge 👎🏻👎🏻👎🏻. I hope the hotel will consider it from the guest's point of view. Look, first know your own shortcomings.
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6/9
Response from Property: Dear guest: Hello! First of all, thank you for your review of our hotel. I am sorry to give you a bad experience. Let me explain the deposit to you. You paid on Ctrip, but because there are consumer goods in our room, a deposit of 100 yuan is required. There is also a note on Ctrip. If you don't consume, it will be refunded to you the next day. When you check out, we have to scan your payment code to pay the deposit and return it. Regarding the maintenance project you mentioned, it will be stopped at night. We will feedback your suggestions! A safe stay experience. We deeply regret your experience during your stay in the hotel. I hope you will book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
4 review
Posted on Mar 18, 2024
1. There are cockroaches in the room
2. The front desk service is very average
3. The so-called free parking means that there is a little open space in front of the door, and the others are shops. There can be about 2 cars parked in front of the door. It was already full when I arrived. I asked the front desk what to do, and the front desk said: Ask the security guard👍
4. The lights in the room are very dim, very dim
This is really the first time I have stayed in such a bad hotel
Original TextTranslated by Google
Response from Property: Dear guests: Hello! First of all, thank you for your review of our hotel. I'm sorry to give you a bad experience. If there is any problem with the room, please call the front desk number 801 to change your room. The hotel hygiene follows the concept of one guest, one change, one guest, one disinfection. , we carry out regular disinfection every week. Regarding the parking space problem you mentioned, the entire street in front of our door is the parking lot of our hotel, with approximately 30 parking spaces. However, parking spaces are tight on weekends. Sometimes parking spaces are No more, we can only try our best to make arrangements to give guests a comfortable and secure stay experience. We are deeply sorry for your experience during your stay at the hotel. If some details are not checked in place, we will strengthen training. Your valuable opinions are very important to us. If you come here next time, we hope to book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Standard Double Room
Stayed in Mar 2024
Solo travelers
3 review
Outstanding
Posted on Apr 2, 2024
Every time I go on a business trip, I come to this hotel. It is really great, with good service attitude, clean environment and convenient transportation nearby.
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Mar 2024
Couples
3 review
Outstanding
Posted on Apr 2, 2024
The hotel is cost-effective and close to the East Gate. The room is spacious and comfortable with good air. I slept until I woke up naturally. The lady was very polite every morning and the hotel was very clean. I hope to come again next time!
Original TextTranslated by Google
Response from Property: Thank you very much for your good comments on our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and Metro Line 3 Shaibu Road Exit D. The transportation is also very convenient. We will continue to work hard to live up to your good comments. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Feb 2024
Travel with friends
3 review
Outstanding
Posted on Mar 14, 2024
Good value for money, convenient transportation, very close to Dongmen Pedestrian Street, the room is spacious and the air is good! The service lady is very considerate. I will stay here again next time
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Our hotel is nearby People's Park, Children's Park, Honghu Park, Liluohu Port, Dongmen Pedestrian Street, Exit D of Shaibu Road, Subway Line 3, and the transportation is very convenient. We will continue to work hard. We live up to your praise and thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Feb 2024
Family
3 review
Outstanding
Posted on Mar 14, 2024
The hotel environment is good, the room service is also very good, the stay is very comfortable, I look forward to my next visit
Original TextTranslated by Google
Response from Property: Thank you very much for your favorable review of our hotel. Our hotel is nearby People's Park, Children's Park, Honghu Park, Liluohu Port, Dongmen Pedestrian Street, Exit D of Shaibu Road, Subway Line 3, and the transportation is very convenient. We will continue to work hard. We live up to your praise and thank you again for your affirmation of the hotel. We look forward to visiting you again and wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
3 review
Outstanding
Posted on Mar 5, 2024
High cost performance, convenient transportation, clean and hygienic rooms with fresh air, you can sleep until you wake up naturally, and the service staff are very polite. I recommend everyone to try it!
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. Our hotel is nearby People's Park, Children's Park, Honghu Park, Liluo Lake Port and Dongmen Pedestrian Street. The transportation is also very convenient. We will continue to work hard to live up to your praise. Thank you again for your review of the hotel. Definitely, looking forward to visiting you again and wishing you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jan 2024
Business travelers
2 review
Outstanding
Posted on Feb 1, 2024
The environment is beautiful and the service is considerate. I will stay here again next time. I hope the room will not be too tight. High praise.
Original TextTranslated by Google
Response from Property: Thank you very much for your praise for our hotel. Our hotel is near People's Park, Children's Park, Honghu Park, Luohu Port and Dongmen Pedestrian Street, and the transportation is very convenient. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey!
Guest User
Standard Double Room
Stayed in Jan 2024
Solo travelers
3 review
Outstanding
Posted on Feb 26, 2024
Hygienic and clean, good service attitude, shopping for instant noodles, and a park next to it
Original TextTranslated by Google
Response from Property: Thank you very much for your praise of our hotel. Our hotel is nearby People's Park, Children's Park, Honghu Park, Liluo Lake Port and Dongmen Pedestrian Street. The transportation is also very convenient. We will continue to work hard to live up to your praise. Thank you again for your review of the hotel. Definitely, looking forward to visiting you again and wishing you a pleasant journey!